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Standard Room, 1 King Bed (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£88* Per night/room 1 Nov - 2 Nov

Standard Room, 1 King Bed (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Refrigerator)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Accessible (Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 Queen Bed (Refrigerator)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Refrigerator)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

The sightseeing around Crowne Plaza Orlando Universal, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Pointe Orlando. Free WiFi in public areas, an outdoor pool and a restaurant are available.

  • Free WiFi and wired Internet
  • Enjoy American cuisine and pool views while dining at Elements Bar and Grille
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Pointe Orlando and a few minutes from Orlando International Premium Outlets
  • Theme park shuttle service available for a fee
  • Dogs welcome for a fee

Crowne Plaza Orlando Universal, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Orlando Universal, an IHG Hotel

Everyone (1)
4 out of 5

Posted by on 29 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Jeff P

Thank you kindly for your review!

About the Crowne Plaza Orlando Universal, an IHG Hotel

Location 7800 Universal Boulevard, Orlando, FL 32819

Property Features

Crowne Plaza Orlando Universal, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Crowne Plaza Orlando Universal, an IHG Hotel. Parking is available for a fee. This 4-star Orlando hotel is smoke free.

  • 400 guestrooms or units
  • 15 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Theme park shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Crowne Plaza Orlando Universal, an IHG Hotel offers 400 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Elements Bar and Grille – Overlooking the pool, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Aqua Pool Bar – This poolside bar specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts cash payment only upon check-out.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per week
  • Only dogs are allowed
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place an authorization for the total amount of your stay at the time of booking. The authorization may take up to 10 days after departure to be released.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 21 for adults and USD 12 for children (approximately)
  • Uncovered self-parking fee: USD 21.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Orlando
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Hotel
  • Crowne Plaza Universal Hotel Orlando
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza
  • Orlando Crowne Plaza Universal
  • Universal Crowne Plaza
  • Universal Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crowne Plaza Orlando Universal Hotel

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.