Gaylord Palms Resort & Convention Center

Star Rating
4 out of 5
Photo gallery


4.4 / 5Excellent
2,752 reviews


  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa


What's nearby

  • Popular Location
    Old Town
    3 min drive
  • Popular Location
    Celebration Golf Club
    5 min drive
  • Popular Location
    Disney Springs®
    8 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    23 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area


    Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Old Town and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Hollywood Studios® and Disney's Typhoon Lagoon Water Park. Travelling with kids? Don't miss Disney's Animal Kingdom® Theme Park, or check out an event or a game at ESPN Wide World of Sports.

    4.8/5 guest location rating

    Guests like it for

    • Safe (1264 reviews)
    • Good places to eat (934 reviews)
    • Quiet (881 reviews)
    Popular Location

    What's nearby

    • Old Town - 3 min drive
    • Celebration Golf Club - 5 min drive
    • ESPN Wide World of Sports - 8 min drive
    • Disney Springs® - 8 min drive
    • Disney's Hollywood Studios® - 20 min drive

    Getting around

    • Orlando Station - 21 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 23 min drive


    • Where to eat
    • Old Hickory Steakhouse – Serves dinner daily.
    • MOOR – Seafood restaurant. Serves lunch and dinner daily.
    • Villa de Flora – Family restaurant offering Mediterranean cuisine. Serves breakfast, brunch and dinner daily. Kids' menu available.
    • Wreckers Sports Bar – Sports bar offering American cuisine. Serves lunch and dinner daily.

    About this property

    Gaylord Palms Resort & Convention Center

    6 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, free water park access, 2 bars/lounges and a health club are on-site. All 1416 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and Smart TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), Netflix and room service (during limited hours).

    Property amenities


    Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: USD 24 per night
    Valet parking: USD 35 per day
    Return airport shuttle (surcharge)
    Local area shuttle (surcharge)
    Free theme park shuttle
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
    6 restaurants and 2 coffee shops
    2 bars/lounges and 1 poolside bar
    Room service available
    Coffee/tea in a common area

    Things to do

    2 outdoor pools
    2 hot tubs
    Aerobics classes
    Arcade/game room
    Children's pool
    Fitness centre
    Free water park access
    Full-service spa
    Steam room
    Yoga classes

    Family friendly

    2 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Free theme park shuttle
    Free water park access
    In-room childcare (surcharge)
    Laundry facilities
    Rollaway/extra beds (surcharge)


    ATM/banking services
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Wedding services

    Languages spoken


    Business services

    Business centre
    Meeting rooms
    Conference centre (406662 square feet of space)


    Pool cabanas (surcharge)
    Pool umbrellas


    Body scrubs
    Body treatments
    Body wraps
    Manicures and pedicures
    Massage/treatment rooms
    Spa open daily
    Steam room


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage
    Wheelchair-accessible concierge desk
    Assistive listening devices in meeting rooms
    Wheelchair-accessible van parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness centre
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways


    Couples dining
    Romance packages available
    Smoke-free property
    TV in reception

    Room amenities


    Air conditioning
    Ceiling fan
    Free cots/infant beds
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)


    Designer toiletries
    Toilet paper


    TV channels
    pay films
    premium channels
    smart TV

    Food and drink

    Champagne service
    Coffee/tea maker


    Connecting rooms available
    Iron/ironing board
    Laptop-compatible safe


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Relaxing stay

    This resort is absolutely breathtaking. It is pricey but it is worth the money if you want to hang out at the hotel with the kids and skip the other parks.

    Stayed 1 night in Jan 2020


    • Liked: Cleanliness, staff & service


    For the money, much better hotels. I feel like I was on a flight with all the extra fees they charge. Resort fee, extra. Want to park your car? Extra. The room with atrium view was average. Again, nothing the made me say wow, I want to stay here again. Family of four for breakfast buffet. That will be $100.00. Long walks just to get to the elevator and then to the room. More walking if you parked. After being at a theme park all day, wasn’t excited about getting back to the hotel to walk more.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Not what it used to be . . . .

    I would never, ever stay at this hotel again. After the very impressive entry and lobby, it all starts going downhill with the $24 per day self-parking. We travel fairly regularly and our 4 night stay here was a disaster. They messed up our reservation so we only ended up with one room instead of the 2 we booked . . . and even when we were able to show proof of the confirmation they put us on opposite ends of the property. We had to have our keys redone countless times, the staff seemed put-out to help with anything . . . even the vending machines didn't work!! One night we ordered room service ($19 for weak burger btw) and once the side leafs were opened on the table it took 2 guys from housekeeping to come up and get the thing out of there since the old beat up table would not go back down and fit out our door . . . it became comical. Do yourself a favor, find somewhere else.

    Stayed 4 nights in Jan 2020

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