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Gaylord Palms Resort & Convention Center

Star Rating
4 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
2,752 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Old Town
    3 min drive
  • Popular Location
    Celebration Golf Club
    5 min drive
  • Popular Location
    Disney Springs®
    8 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    23 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2020-01-20. Try updating your dates to see prices for your trip.

    About this area

    Kissimmee

    Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Old Town and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Hollywood Studios® and Disney's Typhoon Lagoon Water Park. Travelling with kids? Don't miss Disney's Animal Kingdom® Theme Park, or check out an event or a game at ESPN Wide World of Sports.

    4.8/5 guest location rating

    Guests like it for

    • Safe (1264 reviews)
    • Good places to eat (934 reviews)
    • Quiet (881 reviews)
    Popular Location

    What's nearby

    • Old Town - 3 min drive
    • Celebration Golf Club - 5 min drive
    • ESPN Wide World of Sports - 8 min drive
    • Disney Springs® - 8 min drive
    • Disney's Hollywood Studios® - 20 min drive

    Getting around

    • Orlando Station - 21 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 23 min drive

    Restaurants

    • Where to eat
    • Old Hickory Steakhouse – Serves dinner daily.
    • MOOR – Seafood restaurant. Serves lunch and dinner daily.
    • Villa de Flora – Family restaurant offering Mediterranean cuisine. Serves breakfast, brunch and dinner daily. Kids' menu available.
    • Wreckers Sports Bar – Sports bar offering American cuisine. Serves lunch and dinner daily.

    About this property

    Gaylord Palms Resort & Convention Center

    6 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, free water park access, 2 bars/lounges and a health club are on-site. All 1416 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and Smart TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), Netflix and room service (during limited hours).

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: USD 24 per night
    Valet parking: USD 35 per day
    Return airport shuttle (surcharge)
    Local area shuttle (surcharge)
    Free theme park shuttle
    Limo/town car service

    Food and drink

    Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
    6 restaurants and 2 coffee shops
    2 bars/lounges and 1 poolside bar
    Room service available
    Coffee/tea in a common area

    Things to do

    2 outdoor pools
    2 hot tubs
    Aerobics classes
    Arcade/game room
    Children's pool
    Fitness centre
    Free water park access
    Full-service spa
    Playground
    Sauna
    Shopping
    Steam room
    Yoga classes

    Family friendly

    2 outdoor pools
    Arcade/game room
    Babysitting/childcare (surcharge)
    Children's pool
    Dry-cleaning service
    Free cots/infant beds
    Free theme park shuttle
    Free water park access
    In-room childcare (surcharge)
    Laundry facilities
    Playground
    Fridge
    Rollaway/extra beds (surcharge)
    Waterslide

    Conveniences

    ATM/banking services
    Ballroom
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business centre
    Meeting rooms
    Conference centre (406662 square feet of space)

    Outdoors

    Garden
    Pool cabanas (surcharge)
    Pool umbrellas
    Terrace

    Spa

    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massages
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available
    Braille signage
    Wheelchair-accessible concierge desk
    Assistive listening devices in meeting rooms
    Wheelchair-accessible van parking
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness centre
    Wheelchair-accessible business centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Couples dining
    Romance packages available
    Smoke-free property
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Ceiling fan
    Free cots/infant beds
    Hypo-allergenic bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Designer toiletries
    Hairdryer
    Shampoo
    Soap
    Toilet paper

    Entertainment

    TV channels
    Netflix
    pay films
    premium channels
    smart TV

    Food and drink

    Champagne service
    Coffee/tea maker
    Fridge

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Laptop-compatible safe
    Phone
    4.4

    Excellent

    5 - Excellent
    1,721
    4 - Good
    605
    3 - Okay
    237
    2 - Mediocre
    100
    1 - Poor
    89
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Relaxing stay

    This resort is absolutely breathtaking. It is pricey but it is worth the money if you want to hang out at the hotel with the kids and skip the other parks.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service

    Unimpressed

    For the money, much better hotels. I feel like I was on a flight with all the extra fees they charge. Resort fee, extra. Want to park your car? Extra. The room with atrium view was average. Again, nothing the made me say wow, I want to stay here again. Family of four for breakfast buffet. That will be $100.00. Long walks just to get to the elevator and then to the room. More walking if you parked. After being at a theme park all day, wasn’t excited about getting back to the hotel to walk more.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    1/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Not what it used to be . . . .

    I would never, ever stay at this hotel again. After the very impressive entry and lobby, it all starts going downhill with the $24 per day self-parking. We travel fairly regularly and our 4 night stay here was a disaster. They messed up our reservation so we only ended up with one room instead of the 2 we booked . . . and even when we were able to show proof of the confirmation they put us on opposite ends of the property. We had to have our keys redone countless times, the staff seemed put-out to help with anything . . . even the vending machines didn't work!! One night we ordered room service ($19 for weak burger btw) and once the side leafs were opened on the table it took 2 guys from housekeeping to come up and get the thing out of there since the old beat up table would not go back down and fit out our door . . . it became comical. Do yourself a favor, find somewhere else.

    Stayed 4 nights in Jan 2020

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