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Gaylord Palms Resort & Convention Center

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
2,704 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Old Town
    3 min drive
  • Popular Location
    Celebration Golf Club
    5 min drive
  • Popular Location
    Disney Springs®
    8 min drive
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    23 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area

    Kissimmee

    In the suburbs and near theme parks, Gaylord Palms Resort & Convention Center is in an area with good airport proximity and shopping. Old Town and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Hollywood Studios® and Disney's Typhoon Lagoon Water Park. Travelling with kids? Don't miss Disney's Animal Kingdom® Theme Park, or check out an event or a game at ESPN Wide World of Sports. Our guests appreciate the resort's location for the sightseeing.

    What's nearby

    • Popular Location
      Old Town - 3 min drive
    • Popular Location
      Celebration Golf Club - 5 min drive
    • Popular Location
      ESPN Wide World of Sports - 8 min drive
    • Popular Location
      Disney Springs® - 8 min drive
    • Popular Location
      Disney's Hollywood Studios® - 20 min drive

    Getting around

    • Orlando Station - 21 min drive
    • Orlando, FL (MCO-Orlando Intl.) - 23 min drive

    Restaurants

    • Where to eat
    • Old Hickory Steakhouse – Serves dinner daily.
    • MOOR – Seafood restaurant. Serves lunch and dinner daily.
    • Villa de Flora – Family restaurant offering Mediterranean cuisine. Serves breakfast, brunch and dinner daily. Kids' menu available.
    • Wreckers Sports Bar – Sports bar offering American cuisine. Serves lunch and dinner daily.

    About this property

    Gaylord Palms Resort & Convention Center

    6 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free resort. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, free water park access, 2 bars/lounges and a health club are on-site. All 1416 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and Smart TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), Netflix and room service (during limited hours).

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: USD 24 per night
    • Valet parking: USD 35 per day
    • Local area shuttle (surcharge)
    • Free theme park shuttle
    • Limo/town car service

    Food and drink

    • Breakfast available for a fee: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
    • 6 restaurants and 2 coffee shops
    • 2 bars/lounges and 1 poolside bar
    • Room service available
    • Coffee/tea in a common area

    Things to do

    • 2 outdoor pools
    • 2 hot tubs
    • Aerobics classes
    • Arcade/game room
    • Children's pool
    • Fitness centre
    • Free water park access
    • Full-service spa
    • Playground
    • Sauna
    • Shopping
    • Steam room
    • Yoga classes

    Family friendly

    • 2 outdoor pools
    • Arcade/game room
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry-cleaning service
    • Free cots/infant beds
    • Free theme park shuttle
    • Free water park access
    • In-room childcare (surcharge)
    • Laundry facilities
    • Playground
    • Fridge
    • Rollaway/extra beds (surcharge)
    • Waterslide

    Conveniences

    • ATM/banking services
    • Ballroom
    • Lift
    • Free newspapers in reception
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business centre
    • Meeting rooms
    • Conference centre (406662 square feet of space)

    Outdoors

    • Garden
    • Pool cabanas (surcharge)
    • Pool umbrellas

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Reflexology
    • Sauna
    • Spa open daily
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Free cots/infant beds
    • Hypo-allergenic bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Designer toiletries
    • Hairdryer

    Entertainment

    • TV channels
    • Netflix
    • pay films
    • premium channels
    • smart TV

    Food and drink

    • Coffee/tea maker
    • Fridge

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do

    Activities

    Where to eat

    4.4

    Excellent

    5 - Excellent
    1,708
    4 - Good
    593
    3 - Okay
    227
    2 - Mediocre
    97
    1 - Poor
    79
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Amazing; beautiful; staff professional. Highly recommended!

    Stayed 1 night in Dec 2019

    1/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    NEVER AGAIN

    They charged me again after hotels.com ... apparently this is “happens all the time”. And after two weeks still have no resolution because hotels.com unable to reach Gaylord accounting department. Incredibly dissatisfied, will NEVER book with hotels.com or this hotel again.

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great place for events and that you have so much to choose from ..

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    excellent time , vacation, hotel beautiful service excellent

    Stayed 3 nights in Nov 2019

    3/5

    • Disliked: Staff & service

    Mediocre accommodations with lackluster service.

    Not great but not bad, definitely on the low end Marriott options. Overall the accommodations were okay , the rooms were small and generic. the hotel grounds were nice and a lot to look at but didn't make up for the actual rooms. Service was generic and lackluster. Truly there was nothing special about the service or acknowledgement of customer service excellence. I was disappointed.

    Stayed 1 night in Nov 2019

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