We havd a problem from the first moment we pulled into the parking lot. Shuttle buses were blocking the entrance and there was no parking. I walked in and had to wait 45 minutes to even get to the check in counter. Once I was at the counter, the check in clerk informed me that the room I reserved was not available even though I had pre-paid for my room MONTHS before. We were finally given a room in the motel side. We drove around the building to get to our room and there was broken and run down equipment and trash all along the motel. The pool is old and just plain dirty, the basketball goals were all broken, ice machines DIRTY, overall the outside was in need of attention. We finally got into our room and it was very outdated. Beds were stained and smelled. The toilet didn't flush properly, sink did not drain properly, and shower had stains/mold/cracks. We decided to use restrooms inside the hotel but they were disgusting. I am a frequent traveler to Orlando and I will NEVER use this hotel again. My family was HIGHLY dissatisfied with our entire stay here.