- Disliked: Staff & service, room comfort
Difficulty check in, added charges not disclosed
Reservation was lost or cancelled without notification to me. I had confirmation numbers from my initial reservation as well as confirmation numbers from the hotel. The hotel offered to give us new reservations while adding additional fees for parking and resort fees that increased the cost of the stay by almost 50%. The beds were smaller than expected. They were tiny double beds and weren’t very comfortable. The hotel location was safe and convenient.