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4.2 out of 5

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By a verified traveller on Sun 24 Nov 2019

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Hotel Description

The comfortable rooms at The Point Hotel & Suites get high marks from our customers. During your stay, you're just a quick walk from Pirate's Dinner Adventure. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. This 3.5-star hotel has 215 rooms over 12 floors. All rooms offer free WiFi and plasma TVs.

  • Air-conditioned rooms with plasma TVs, fridges and microwaves
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine and pool views while dining at Cabana Bar and Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the local sightseeing and the comfortable guestrooms
  • Just a 4-minute drive from Orange County Convention Center and 9 minutes from Universal Studios Florida™
  • Free local-area and theme park shuttle service

Executive King Studio With Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max
£72* Per night/room 2 Jun - 3 Jun

2 Bedroom Family Suite with Full Kitchen

Bed Count 3 King Beds Maximum Occupancy 8 Max

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Room with 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Suite with Two Sofa Beds and Full Kitchen

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 8 Max

The Point Hotel & Suites ratings based on 21 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Point Hotel & Suites

Everyone (14) Couples (6) Family (1)
3 out of 5
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Posted by on 24 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back again soon.

5 out of 5
Excellent customer service from checking in to checking out. The staff also arranged a birthday card for my partner, where the staff all signed it and decorated the room with a birthday theme, to our surprise. Also a good breakfast is provided. Thank you

Posted by on 7 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Brittany M.

Thank you for staying with us. We hope to welcome you back again soon.

5 out of 5
Beautiful resort. Great location and the icong on the cake was the swimming pool and spa

Posted by , from Ireland on 14 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Brittany M.

Thank you for staying with us. We hope to welcome you back again soon.

2 out of 5
Bugs nights at this hotel. Full review on trip advisor. We stayed for six nights at this hotel, we had issues with bed bugs .14 bites on my body and we were not moved to another room until the final night. Poor customer service

Posted by , from london on 25 Jun 2018

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Comment from Hotel Management

28 Jun 2018 by Yolaida Rivero, General Manager

Ms. Lawal, Hope all is well. I sent you an email last week regarding your concerns. I would like to personally speak with you. What is a good contact number for you?

3 out of 5

Paid extra for resort fees

Pros: Pool area was ok
Cons: Service and cleanliness
We paid for resort fees over and above the price of the room,these are normally in the price.The hotel corridors were not cleaned and our room was not that clean,if you want it to be clean you have to pay extra!Whoever cleaned our room never ave us coffee or shampoo and even toilet roll,we had to go downstairs and ask for it at reception!!Absolutely laughable.We have been in much cheaper hotels with far superior service and cleanliness.I will not return and cannot recommend

Posted by on 23 Sep 2017

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4 out of 5

Nice hotel

Nice hotel; clean and modern. Friendly staff nice place to stay about 10 minutes walk from international Drive which seems like a long walk in scorching sun. Beds are comfortable we had king size beds they were big and very comfy. Mice clean bathroom. Overall nice experience would recommend hotel.

Posted by , from uk on 11 Aug 2017

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Comment from Hotel Management

14 Aug 2017 by Brittany M.

Thank you for the great review. We are so happy you enjoyed our clean, modern resort and friendly team members. We look forward to welcoming you back again soon.

4 out of 5
Leider befindet sich z. Zt. eine große Baustelle vor dem Hotel und der Baulärm stört von 06.00h bis ca. 21.00h. Wenn der große Komplex fertig gestellt ist, würden wir das Hotel sofort wieder buchen.

Posted by on 17 Nov 2019

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5 out of 5
Very polite and kind personell at the hotel.Rooms were always cleaned and everybody greeted us wherever we went. Pool and hotellbar were great. Location was very good and shuttle transfer to the parks worked great every time.there was a expedia office in the hotel where you could book trips to different parks and attractions. All in all a great experience

Posted by on 1 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share this with our team. We hope to welcome you back with us again.

3 out of 5
Bei der Ankunft war eine ziemliche Schlange an der Rezeption. Leider musste die Arbeit von einer einzigen Dame erledigt werden, was das Checi-in extrem in die Länge zog. Das Zimmer war in Ordnung. Der Frühstücksbereich ist ziemlich klein. In der Tat stehen nur 7 kleine runde Tische zur Verfügung. An der Mauer entlang kann man sich noch hinsetzen und das Frühstück zu sich nehmen, indem man die Wand anstarrt. Im Grossen und Ganzen ist das Hotel aber ok.

Posted by on 15 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Rey

I’d like to thank you for staying with us at The Point Hotel & Suites and for taking the time to provide us your feedback about your stay. I was disappointed to hear that your experience with us did not meet our very high standards. I would love the opportunity to speak with you in regards to your current stay with us, at your earliest convenience please stop by the Front Desk and speak to the MOD.

4 out of 5
Sehr gut gelegen, gutes Frühstücksbuffet, grosses Zimmer, unbequemes Bett und Kissen

Posted by on 19 Jul 2019

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About the The Point Hotel & Suites

Location 7389 Universal Blvd, Orlando, FL 32819

Renovations + Closures

This property is closed from 27 March 2020 to 28 May 2020 (dates subject to change).

Property Features

The Point Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. The family-friendly The Point Hotel & Suites also features tour or ticket assistance, coffee/tea in common area, and concierge services. Free self parking is available. This 3.5-star Orlando hotel is smoke free.

  • 215 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Fridge
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (26.5 km / 16.4 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

The Point Hotel & Suites offers 215 forms of air-conditioned accommodation with minibars and a safe. 32-inch Plasma televisions come with satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Cabana Bar and Grill – This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Barista – This café serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 12.94 per accommodation, per night

The resort fee includes:

  • Fitness centre access
  • Shuttle service
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.99 for adults and USD 6.99 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Resort Universal
  • Orlando Universal Blvd
  • Point Orlando Resort
  • Point Orlando Resort Universal
  • Point Orlando Resort Universal Blvd
  • Point Orlando Universal Blvd
  • Point Resort Universal Blvd
  • Point Universal
  • Point Universal Blvd
  • Universal Blvd Orlando
  • Point Orlando
  • The Point Hotel Orlando
  • The Point Orlando Hotel
  • The Point Orlando Resort on Universal Blvd
  • Point Hotel Orlando
  • The Point Orlando Resort
  • The Point Hotel Suites
  • The Point Hotel & Suites Hotel
  • The Point Hotel & Suites Orlando
  • The Point Hotel & Suites Hotel Orlando
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.