Renovations + Closures
This property is closed from 20 March 2020 to 1 June 2020 (dates subject to change).
As a guest of Universal's Hard Rock Hotel ®, you'll find an outdoor pool, a waterslide, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this resort measures 6000 square feet (557 square metres) and includes conference centres. Tour or ticket assistance, an arcade/games room, and multilingual staff are also featured at the family-friendly Universal's Hard Rock Hotel ®. Parking is available for a fee. This 4-star Orlando resort is smoke free.
- 650 guestrooms or units
- 7 levels
- 3 dining venues
- 6000 sq ft of conference space
- 557 sq. m of conference space
- Bar by the pool
- Bar or lounge
- Kid's club (surcharge)
- Supervised kids' activities (surcharge)
- Cabanas by the pool (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Business centre (24 hours)
- Conference centre
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Wedding services available
- Games room or arcade
- Newspapers in lobby (free)
- On-site shopping
- No smoking on site
Family Friendly Amenities
- Family property
- Outdoor pool
- Free WiFi
- Free theme park shuttle
- Laundry facilities
- Arcade/game room
- Microwave (on request)
- Free cots/infant beds
Available in all rooms:
Available in some public areas:
Self parking (surcharge)
, Valet parking (surcharge)
Airport: Orlando, FL (MCO-Orlando Intl.) (28.4 km / 17.6 mi)
Property shuttles: Free theme park shuttle
Parking: Valet parking and self parking available for a surcharge
Universal's Hard Rock Hotel ® offers 650 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Bathrooms are partially open
- iPod dock
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Films for purchase
- Microwave available
- Coffee maker
- Luxury bedding
- Shower and tub combination
- Cots (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Massage in room (surcharge)
- Toiletries (free)
- Iron and ironing board
- Climate control
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Kitchen – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Palm – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Velvet Bar – Overlooking the pool, this lobby lounge specialises in regional cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Beachclub – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Emack and Bolios – This restaurant specialises in American cuisine and serves breakfast and light fare. Open daily.
24-hour room service is available.
Recreational amenities at the resort include a waterslide, an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Golfing nearby
- Beach volleyball on site
- Golf lessons available nearby
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Visual alarms in hallways
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible parking
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible path to lift
- Wheelchair accessible (may have limitations)
- Check-in time starts at 4:00 PM
- Minimum check-in age is: 21
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 35.00 per night.
- Free cots (infant beds)!
- Pets: USD 100 per accommodation, per stay
- Maximum 2 per room
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
- Service animals are exempt from fees/restrictions
- Debit cards
- Number of children who can stay for free – 3
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between USD 5 and USD 40 for adults, and USD 5 and USD 20 for children (approximately)
- Self-parking fee: USD 28.00 per night (in/out privileges)
- Valet parking fee: USD 37.00 per night (in/out privileges)
- Pet fee: USD 100 per accommodation, per stay
- Service animals are exempt from fees
- In-room microwave fee: USD 15 per night
- Rollaway bed fee: USD 35.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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