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4.2 out of 5

"Check in time said 3pm but didn’t get checked in till 5.30! Hotel was in a good location as only a 5 min walk to the park. " More

By a verified traveller on Thu 16 Aug 2018

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Hotel Description

The shopping around Universal's Hard Rock Hotel ® gets good marks from our customers. During your stay, you're just a quick walk from Universal Orlando Resort™. Features include free WiFi in public areas and a free theme park shuttle, plus 3 restaurants. This 4-star resort has 650 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Enjoy American cuisine with pool views at The Kitchen, one of the property's 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of Universal Studios Florida™ and Universal CityWalk™
  • Free theme park shuttle service
  • Pets welcome for a fee (restrictions apply)

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
£275* Per night/room 12 Nov - 13 Nov

Club Room, 1 King Bed, Non Smoking (Hard Rock Club)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Non Smoking (Future Rock Star Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Universal's Hard Rock Hotel ® ratings based on 29 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Universal's Hard Rock Hotel ®

Everyone (15) Couples (1) Family (11) Friends (1)
5 out of 5

Posted by on 23 Oct 2019

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5 out of 5

Posted by on 10 Aug 2019

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3 out of 5

Posted by on 3 Aug 2019

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5 out of 5
Property was just amazing, clean & welcoming. We were celebrating both my kids birthdays and Hard Rock Hotel just made it so special....beautiful birthday cake delivered to the room 😊😍🎉

Posted by on 4 Jul 2019

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5 out of 5
Hard rock hotel rocked! Great stay and very close to Universal Parks.

Posted by on 18 Dec 2018

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4 out of 5
Really great location for access to the parks & Citywalk. Kids friendly pool & beach club restaurant perfect for the whole family to unwind after a day in the parks

Posted by on 27 Oct 2018

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5 out of 5
Fantastic hotel! So close to the parks. Room was lovely and beds were very comfy. Would stay again!

Posted by , from Glasgow on 26 Sep 2018

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3 out of 5
Check in time said 3pm but didn’t get checked in till 5.30! Hotel was in a good location as only a 5 min walk to the park.

Posted by on 16 Aug 2018

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4 out of 5

Hard Rock

Situated close to universal parks. Express passes that came with room were very useful. Staff generally very helpful and friendly. One barman at the pool bar (at approximately 11pm April 10th 2018) couldn't be bothered to replace our used hard rock plastic keepsake glasses with decent ones (as we had earlier been told we could by the very helpful barmaid). The ones we ended up with were old and scratched and we have thrown them away. Although it might seem petty in the grand scheme of things, this actually marred our experience as all other staff seemed to go out of their way to give us a great experience. All in all, a positive experience but NOT 10 out of 10.

Posted by on 17 Apr 2018

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5 out of 5
Super friendly staff, and surprisingly the restaurants weren't expensive. Well worth it to get fast passes for universal studios.

Posted by on 1 Apr 2018

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About the Universal's Hard Rock Hotel ®

Location 5800 Universal Blvd, Orlando, FL 32819

Property Features

Universal's Hard Rock Hotel ® offers its guests an outdoor pool, a kids' pool, a waterslide, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this resort measures 6000 square feet (557 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and an arcade/games room are also featured at the family-friendly Universal's Hard Rock Hotel ®. For a fee, parking is available. This 4-star Orlando resort is smoke free.

  • 650 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (27.1 km / 16.8 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Universal's Hard Rock Hotel ® offers 650 forms of air-conditioned accommodation with iPod docking stations and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily.

The Kitchen – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Palm Restaurant – This fine-dining restaurant specialises in international cuisine and only serves dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Beach volleyball on site
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • 24-hour check-in
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 28.00 per night
  • Valet parking fee: USD 37.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Orlando
  • Hard Rock Hotel Universal Orlando
  • Hard Rock Hotel Universal Orlando Orlando
  • Hard Rock Orlando
  • Hard Rock Orlando Universal
  • Hard Rock Universal Orlando
  • Hard Rock Universal Orlando Orlando
  • Hotel Hard Rock Universal Orlando
  • Universal Hard
  • Universal Hard Rock Orlando
  • Universal's Hard Rock ® Resort
  • Universal's Hard Rock Hotel ®
  • Universal's Hard Rock Hotel ® Resort
  • Universal's Hard Rock ®
  • Universal's Hard Rock Hotel ® Orlando
  • Universal's Hard Rock Hotel ® Resort Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.