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Economy Double Smoking For 2 person

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max
£46* Per night/room 20 Mar - 21 Mar

Standard Single Room Smoking For 1 person

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Standard Double Smoking For 2 person

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Economy Twin Smoking For 1 person

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Smoking For 1 person

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Twin Non-Smoking For 1 person

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Sotetsu Grand Fresa Osaka - Namba's good location gets good marks from our customers. During your stay, you're just a quick walk from Dotonbori. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at MASSE DINING
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Guests speak favourably about the proximity to public transport and the location
  • Just a 3-minute drive from Osaka Museum of History and a few minutes from Tsutenkaku Tower

Sotetsu Grand Fresa Osaka - Namba ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sotetsu Grand Fresa Osaka - Namba

Everyone (1) Couples (1)
2 out of 5
Not terrible overall but the mirror and shower curtain were dirty. The carpet in the hallway (11F) was covered in stains. The air-conditioning in the room was very weak and was completely negated by the heating system that couldn't be turned off; I had to rely on the dehumidifier to cool down the room as much as it could. Very bad smell coming through the window at night (sewage, blocked drain?)

Posted by on 23 Nov 2023

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Comment from Hotel Management

28 Nov 2023 by yuhi

Thank you for your feedback.I apologize for making you feel uncomfortable.We will share with our cleaning staff and try to enhance our cleaning service.

4 out of 5
Wir haben die Lage des Hotels sehr geschätzt. Auch fanden wir es gut das sämtliches Zubehör (Wattestäbchen, Tee, Kaffee, etc...) Unten bei der Rezeption selbst mitgenommen werden durfte. Positiv war auch das es 4 Fahrstühle gab die immer sehr schnell kamen. Der 10-tägige Aufenthalt dort mit 3 Koffern war am Ende allerdings doch etwas lang. Unser kleines Standard Zimmer welches an bester Lage war, war dementsprechend auch laut. Auch könnte Die Sauberkeit durchaus etwas verbessert werden. (Der Spiegel im Bad war ganz milchig, weiss nicht ob es Kalk war oder ob er einfach alt ist) Die sehr gute Lage und der günstigste Preis tragen sehr zu der Bewertung bei.

Posted by on 7 Dec 2023

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Comment from Hotel Management

8 Dec 2023 by Sotetsu Grand Fresa Osaka Namba

We would like to take this opportunity to thank you for staying at Sotetsu Grand Fresa Osaka Namba.Thank you very much for taking your valuable time to post your impressions about your stay.We are very happy to read your feedback and to see that you enjoyed your stay with us.We sincerely apologize for the inconvenience caused regarding the cleaning of your room. We apologize for the inconvenience. We will pass on your information to the person in charge of cleaning and will proceed to confirm the situation and bathroom facilities as soon as possible.We will continue to strengthen our in-house hygiene management and work even harder, encouraged by your kind words, to provide a luxurious and elegant time that will please all of our guests.We look forward to your continued patronage.All of our staff members look forward to your next visit.

About the Sotetsu Grand Fresa Osaka - Namba

Location 1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu 542-0073

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Osaka - Namba.

  • 698 guestrooms or units
  • 14 levels
  • Built in 1997
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Osaka-Namba Station (1.2 km / 0.7 mi)
  • Metro station: Nippombashi Station (0.2 km / 0.1 mi)

Room Amenities

Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

MASSE DINING – This restaurant specialises in international cuisine.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The name on the booking must match the name on the passport.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sunroute Osaka Namba
  • Sunroute Osaka Namba
  • Sotetsu Fresa Osaka Namba
  • Sotetsu Grand Fresa Osaka Namba
  • Sotetsu Grand Fresa Osaka - Namba Hotel
  • Sotetsu Grand Fresa Osaka - Namba Osaka
  • Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.