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3.7 out of 5

"The room itself was quite adequate but if we go again we would try to get a larger one. The lighting in the room was poor. Also, it was difficult to ... " More

By a verified traveller on Wed 30 Oct 2019

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Hotel Description

Our customers tell us they can't get enough of Chevin Country Park Hotel & Spa's great location. During your stay, you'll be within walking distance of Otley Chevin Forest Park. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 1982, this 3-star hotel has 49 rooms over 2 floors. Flat-screen TVs and coffee makers are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Lakeside Restaurant, a fine-dining restaurant that serves local cuisine
  • Full breakfast offered for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Indulge with body scrubs, aromatherapy or massages at Sonas Spa
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes an outdoor tennis court, a health club and a steam room
  • Guests speak favourably about the quiet location and the helpful staff
  • 13 minutes on foot from Otley Chevin Forest Park and a 4-minute drive from Chevin Forest Park
  • Pets welcome for a fee

Woodland Cabin Standard Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Woodland Self Catering Cabin Executive

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Executive Room

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Hotel Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Woodland Cabin Standard Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Chevin Country Park Hotel & Spa ratings based on 7 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Chevin Country Park Hotel & Spa

Everyone (5) Couples (1) Family (1)
3 out of 5
The room itself was quite adequate but if we go again we would try to get a larger one. The lighting in the room was poor. Also, it was difficult to close the door without slamming it; which was not good when someone from neighbouring rooms came in late at night. We had a very good dinner and breakfast in the snug (because we had a dog with us). The food was very good but the staff - particularly those serving breakfast - gave the impression that they would rather be somewhere else. The person that gave us our breakfast this morning didn't even speak when I spoke to him. Not impressed!

Posted by on 30 Oct 2019

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Comment from Hotel Management

5 Nov 2019 by Thanks - The Chevin Team

We are sorry to hear you were disappointed with some aspects of your stay. We appreciate your feedback and will use this to improve.

5 out of 5
Lovely location, excellent food and service. Very convenient being able to come and go as wanted. People on reception exceptionally helpful and nice. Very impressed and will recommend to others.

Posted by on 12 Jun 2019

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Comment from Hotel Management

22 Jun 2019 by - The Chevin Team

Thank you for this lovely review - we hope to welcome you all back again soon! Thanks - The Chevin Team

5 out of 5
My tv In my room does not work and when I got it to turn on every button turn it channel 9

Posted by on 13 Apr 2019

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Comment from Hotel Management

13 Apr 2019 by The Chevin Team

Thank you for your review.

4 out of 5
I liked the food and the hotel in general, had a problem with tge keys not working and no water pressure

Posted by on 3 Apr 2019

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Comment from Hotel Management

4 Apr 2019 by Cat

Thank you for your review. We look forward to welcoming you again.

1 out of 5

Shockingly bad service. Good Breakfast.

Shockingly bad service at this hotel. Checked in at 8.45pm to be told no dinner service as fully booked restaurant but hot food open at the bar by "new" receptionist who couldn't be bothered to even look at me. Given room and walked across; opened my room door to find a couple in my bed! door slammed on my face and walked back to reception receptionist gave room on other sided of hotel, recommended car to drive across to second carpark; asked for a closer one, given another room! dropped bags off in room and walked back to bar. 9:05pm told the kitchen had closed and no hot food available, explained the situation and that I had driven 4 hours from London to Leeds. offered a complimentary cold sandwich. No choice but to accept. Went back to room; turned lights on and noticed filthy carpet with red drinks marks all over; windows would not close correctly. Too tired, stayed in bed. Checked out by 7.30am. Would never recommend.

Posted by on 30 Jul 2018

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Comment from Hotel Management

5 Aug 2018 by Cat

Thank you for your review. I'm sorry for the problems you experienced during your stay and wish to assure you it is not something we would expect or accept as a standard practise. Again please accept my apologies.

3 out of 5

Not a great experience

The main hotel looked nice but I was put in a room in a log cabin in the woods. No light outside the room door made it feel unsafe. TV was not working and the manager who fixed it commented on the dark approach but the receptionist did not have a torch on offer. The bathroom had no heating. It was an icy night so this was a great shame.

Posted by , from Edinburgh on 3 Dec 2017

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Comment from Hotel Management

6 Dec 2017 by Mark

Thank you for your feedback. We're sorry your stay was not perfect on this occasion.

5 out of 5

Nice location

Pros: It was clean and friendly and the pool was just a short walk from our room breakfast was very good plenty to choose from
On this occasion we only stayed one night if we had to go back to that part of the country we would consider staying longer

Posted by , from norwich on 31 Oct 2017

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Comment from Hotel Management

2 Nov 2017 by Cat

Thank you so much for your lovely feedback. We look forward to welcoming you back in the future.

About the Chevin Country Park Hotel & Spa

Location Yorkgate, Otley, England LS21 3NU

Property Features

Chevin Country Park Hotel & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A health club, a sauna, and spa services are also featured at the business-friendly Chevin Country Park Hotel & Spa. Free self parking is available. This 3-star Otley hotel is smoke free.

  • 49 guestrooms or units
  • 2 levels
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (4.3 km / 2.7 mi)
  • Train station: Menston Station (4.5 km / 2.8 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Chevin Country Park Hotel & Spa offers 49 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast from 7:30 AM to 9:30 AM.

Lakeside Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Nearby Activities

2 hot tubs are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby

Spa Services

Sonas Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Roll-in shower
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 12 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 14.95 and GBP 17.95 per person (approximately)
  • Extended parking fee: GBP 15 per week
  • Pet fee: GBP 12 per pet, per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chevin Country
  • Chevin Country Hotel
  • Chevin Country Park
  • Chevin Country Park Hotel
  • Chevin Country Park Hotel Otley
  • Chevin Country Park Otley
  • Chevin Hotel
  • Chevin Park
  • Chevin Park Country Hotel
  • Chevin Park Hotel
  • Chevin Country Park Hotel & Spa Otley, Yorkshire
  • Chevin Country Park Hotel And Spa
  • Chevin Country Park Leeds
  • Chevin Hotel Lodge
  • Chevin Country Park Hotel Otley
  • Chevin Country Park Hotel
  • Chevin Country Park Otley
  • Chevin Country Park
  • Hotel Chevin Country Park Hotel & Spa Otley
  • Otley Chevin Country Park Hotel & Spa Hotel
  • Hotel Chevin Country Park Hotel & Spa
  • Chevin Country Park Hotel & Spa Otley
  • Chevin Country Park Hotel Spa
  • Chevin Country Park Otley
  • Chevin Park & Spa Otley
  • Chevin Country Park Hotel & Spa Hotel
  • Chevin Country Park Hotel & Spa Otley
  • Chevin Country Park Hotel & Spa Hotel Otley

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.