5 Nov 2019 by Thanks - The Chevin Team
We are sorry to hear you were disappointed with some aspects of your stay. We appreciate your feedback and will use this to improve.
22 Jun 2019 by - The Chevin Team
Thank you for this lovely review - we hope to welcome you all back again soon! Thanks - The Chevin Team
13 Apr 2019 by The Chevin Team
Thank you for your review.
4 Apr 2019 by Cat
Thank you for your review. We look forward to welcoming you again.
5 Aug 2018 by Cat
Thank you for your review. I'm sorry for the problems you experienced during your stay and wish to assure you it is not something we would expect or accept as a standard practise. Again please accept my apologies.
6 Dec 2017 by Mark
Thank you for your feedback. We're sorry your stay was not perfect on this occasion.
2 Nov 2017 by Cat
Thank you so much for your lovely feedback. We look forward to welcoming you back in the future.
The following facilities or services will be unavailable from January 5 2021 to April 11 2021 (dates subject to change):
The property will be renovating from 12 April 2021 to 16 May 2021 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimise noise and disturbance.
Chevin Country Park Hotel & Spa offers its guests a full-service spa, 2 hot tubs, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A sauna, a terrace, and a BBQ are also featured at the business-friendly Chevin Country Park Hotel & Spa. Free self parking is available. This 3-star Otley hotel is smoke free.
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking
Chevin Country Park Hotel & Spa offers 49 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Lakeside Restaurant – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
24-hour room service is available.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Sonas Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The restaurant's dining room is closed through May 16, 2021. Meals are available via room service or take-out.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.