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Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Arc The Hotel. During your stay, you're just a quick walk from Parliament Hill. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2001, this 4-star hotel has 112 rooms over 8 floors. All rooms offer free WiFi and memory foam beds.

  • Air-conditioned rooms with memory foam beds, TVs and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of Parliament Hill and National Arts Centre
  • Dogs welcome for a fee (restrictions apply)

Cozy Family Double Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£82* Per night/room 5 Aug - 6 Aug

Spacious Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Majestic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Intimate Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arc The Hotel ratings based on 3 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arc The Hotel

Everyone (1) Couples (1)
3 out of 5
Hotelli on kavelymatkan paassa keskustasta. Huoneet ovat nuhruiset ja varsinkin lammityslaite on hairiota aiheuttava.

Posted by on 14 Feb 2020

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Comment from Hotel Management

14 Feb 2020 by W

Thank you for your response

3 out of 5
+ Toller Empfang + Personal sehr freundlich und hilfsbereit + Lobby, Bar und Restaurant sehr modern und chic - Zimmer in die Jahre gekommen - Bad nicht mehr zeitgemäss

Posted by on 9 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Whitney

Thank you for staying with us! we are delighted to hear you enjoyed our service. We are proud of our team that is committed to guest satisfactions..

5 out of 5

Posted by on 30 Jul 2019

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Renovations + Closures

This property is closed from 28 March 2020 to 31 July 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8880 square feet (825 square metres) and includes conference rooms. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Arc The Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • 8880 sq ft of conference space
  • 825 sq. m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (16.4 km / 10.2 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.9 km / 3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arc The Hotel offers 112 forms of accommodation with laptop-compatible safes and free newspapers. Memory foam beds feature premium bedding. A pillow menu is available. This Ottawa hotel provides complimentary wireless Internet access. Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Memory foam beds
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Arc The Hotel has a restaurant serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property uses a grey water recycling system. Safety features at this property include carbon monoxide detector, a smoke detector and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Each guestroom is kept vacant for a minimum of 48 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property uses a grey water recycling system. For guests' safety, the property includes carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Grey water recycling system
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 30 per person (approximately)
  • Valet parking fee: CAD 32 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arc Hotel
  • Arc Hotel Ottawa
  • Arc Ottawa
  • Hotel Arc
  • Arc The Hotel Hotel
  • Arc The Hotel Ottawa
  • Arc The Hotel Hotel Ottawa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.