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4.3 out of 5

"Great place, some of the Zoe’s bar staff could have been a little happier and more than 1 person on reception would have helped but apart from that ok " More

By a verified traveller on Thu 15 Nov 2018

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Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Fairmont Chateau Laurier. During your stay, you're just a quick walk from Byward Market Square. Features include 3 restaurants, an indoor pool and a bar. Built in 1912, this 4.5-star hotel has 429 rooms over 6 floors. Each room includes amenities such as a pillowtop bed and an LCD TV.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and LCD TVs
  • Free uncovered valet parking and uncovered self-parking
  • Enjoy international cuisine while dining at Wilfreds
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests speak favourably about the helpful staff and the central location
  • Just a 3-minute walk from Shaw Centre and 6 minutes on foot from Byward Market Square
  • Cats and dogs welcome for a fee (restrictions apply)

Fairmont Room, 1 King Bed - Newly Renovated

Bed Count 1 King Bed Maximum Occupancy 2 Max
£149* Per night/room 9 Jul - 10 Jul

Fairmont Room, Double Beds - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds - Newly Renovated

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Fairmont Room, 1 Queen Bed - Newly Renovated

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Room, 1 Queen Bed, Parliament View - Newly Renovated

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Fairmont Chateau Laurier ratings based on 4 verified reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Chateau Laurier

Everyone (2) Couples (1) Family (1)
5 out of 5
Great place, some of the Zoe’s bar staff could have been a little happier and more than 1 person on reception would have helped but apart from that ok

Posted by , from England on 15 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Claude

Dear Chris, Rest assured that we do take feedback from our valued guests to heart. While overall, we are pleased to learn that you enjoyed your stay, we regret your poor impression in Zoe’s and with the lack of available colleagues at Reception. We hope you return one day; we are confident you will be most pleased! Sincerely, Claude J. Sauvé General Manager

4 out of 5
Sehr gute Lage! Älteres Mobiliar! Hatten Eis kleines Fenster welches in den Hinterhof schaute.

Posted by on 23 Oct 2019

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4 out of 5
Die Angestellten waren sehr freundlich und hilfsbereit. Die Lage ist super - sehr zentral. Leider steht kein gratis Wlan zur Verfügung. Im Zimmer hatte es nicht genug Bademäntel für alle.

Posted by on 19 Jul 2019

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4 out of 5
Hôtel magnifique. Un bâtiment chargé d'histoire. Le personnel est très sympathique. Superbe sur le parlement et le canal.

Posted by on 23 Jul 2017

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Comment from Hotel Management

25 Jul 2017 by Claude

Nous sommes ravis que vous ayez aimé votre séjour dans le château d'Ottawa. Nous sommes impatients de vous accueillir de nouveau bientôt! Cordialement, Claude J. Sauvé Directeur général

About the Fairmont Chateau Laurier

Location 1 Rideau St, Ottawa, ON K1N 8S7

Renovations + Closures

This property is closed from 21 March 2020 to 30 June 2020 (dates subject to change).

Property Features

There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have WiFi for a fee. An indoor pool, spa services, and multilingual staff are also featured at the luxury Fairmont Chateau Laurier. Parking is available for a fee. This 4.5-star Ottawa hotel is smoke free.

  • 429 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Built in 1912
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Microwave (on request)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (16.3 km / 10.1 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (5.3 km / 3.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Fairmont Chateau Laurier offers 429 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers. This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Films for purchase
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Wilfreds – This restaurant specialises in international cuisine and only serves breakfast.

Zoes Lounge – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Open selected days.

La Terrasse – This restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CAD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning measures are currently in place.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning measures are currently in place.The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay for free – 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 38.99 per person (approximately)
  • Fee for in-room wireless Internet: CAD 13.95 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 13.95 per night (rates may vary)
  • Uncovered self-parking fee: CAD 40 per day (in/out privileges)
  • Valet parking fee: CAD 50 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Fairmont Laurier
  • Chateau Laurier
  • Chateau Laurier Fairmont
  • Fairmont Chateau
  • Fairmont Chateau Laurier
  • Fairmont Chateau Laurier Hotel
  • Fairmont Chateau Laurier Hotel Ottawa
  • Fairmont Chateau Laurier Ottawa
  • Fairmont Laurier
  • Laurier
  • Fairmont Hotel Chateau Laurier
  • Fairmont Hotel Ottawa
  • Fairmont Ottawa
  • Ottawa Fairmont
  • Fairmont Chateau Laurier Hotel
  • Fairmont Chateau Laurier Ottawa
  • Fairmont Chateau Laurier Hotel Ottawa

You should know

  • Pool access available from 6 AM to 10 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.