Skip to main content
Beginning of main content
4.3 out of 5

"Good location easy access to the airport bus and close to central downtown area. " More

By a verified traveller on Tue 28 May 2019

Enter dates to see availability

Hotel Description

The comfortable rooms at Novotel Ottawa City Centre get good marks from our customers. During your stay, you're just a quick walk from Byward Market Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 1988, this 3.5-star hotel has 282 rooms over 9 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the local sightseeing and the comfortable guestrooms
  • Steps from Rideau Centre and 6 minutes on foot from Byward Market Square
  • Pets welcome for a fee

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£68* Per night/room 3 Jul - 4 Jul

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Ottawa City Centre ratings based on 7 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Ottawa City Centre

Everyone (2) Couples (2) Family (2)
4 out of 5
Good location easy access to the airport bus and close to central downtown area.

Posted by on 28 May 2019

Was this review helpful to you?
Comment from Hotel Management

1 Jun 2019 by Jasmine O.

Thank you so much for your wonderful review of our hotel. The location is definitely a great feature of the hotel! We hope to welcome you back in the future! Regards, Jasmine Guest Service Agent

5 out of 5
Alles war perfekt, ausgenommen die Klimaanlage, die zu kalt eingestellt war, v.a. im Frühstücksraum. Unnötige Klimatisierung führt zu hohem Energiekonsum und ist somit einer nachhaltigen und klimaverträglichen Energiepolitik zuwiderlaufend. Ganz abegesehen davon, dass ein zu sehr gekühlter Raum unangenehm ist. Ich kann das Novotel Ottawa vorbehaltlos weiter empfehlen.

Posted by on 2 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

26 Oct 2019 by rv

Dear Guest, Thank you for taking the time to share your feedback. Your kind words are very much appreciated, I am sorry to hear your AC was not comfortable on this stay. We thank you once again and hope to welcome you back to our hotel very soon! Sincerely, Raman Virk

5 out of 5
Gut gelegen. Saubere und moderne Zimmer . Parkmöglichkeiten im Hause

Posted by on 30 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

9 Aug 2019 by Kelly D.

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, positive Kommentare des Hotels zu hinterlassen. Wir freuen uns, dass Sie Ihren Aufenthalt im Novotel genossen haben und freuen uns, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,

4 out of 5
Chambre et salle de bain propre. Douche à l’italienne Appréciable. Cote cours, très calme

Posted by on 30 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

9 Aug 2019 by Kelly D.

Cher invité, Merci beaucoup d'avoir pris le temps de laisser des commentaires positifs de l'hôtel. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour au Novotel et nous sommes impatients de vous accueillir à nouveau. Cordialement,

4 out of 5
Gut eingerichtetes Hotel in sehr zentraler Lage. Grosszügig und sauberes Zimmer. Moderner Gym. Atmosphäre generell etwas kühl und dunkel.

Posted by on 30 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

30 Jul 2019 by Denisa Markusekova

Thank you very much for taking the time to your provide feedback and for choosing Novotel Ottawa City Centre. I'm pleased to hear that modern décor, prime Ottawa downtown location and gym were instrumental in making your stay enjoyable one. Again, thank you for your review and I look forward to welcoming you back in the future. Sincerely, Denisa Markusekova

4 out of 5

nice hotel

Location: good location near to the city
good location near to the city, short walk Mackenzie king bus station and rideau street bus stop (bus to the Canadian tire centre (Ottawa Senators) very good hotel room was big, clean, and quiet

Posted by , from Helsinki on 4 Jul 2017

Was this review helpful to you?
4 out of 5

Bonne situation

Bonne situation géographique de l'hôtel, le parking étant situé sous l'hôtel, mais cher.

Posted by on 22 Sep 2015

Was this review helpful to you?

About the Novotel Ottawa City Centre

Location 33 Nicholas St, Ottawa, ON K1N 9M7

Property Features

Novotel Ottawa City Centre offers its guests an indoor pool, a spa tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1900 square feet (177 square metres) and includes conference rooms. A library, a terrace, and multilingual staff are also featured at the eco-friendly Novotel Ottawa City Centre. For a fee, parking is available. This 3.5-star Ottawa hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 9 levels
  • 1900 sq ft of conference space
  • 177 sq. m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (15.6 km / 9.7 mi)
  • Train station: Ottawa Station (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Ottawa City Centre offers 282 forms of accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

The Albion Rooms – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self-parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Novotel Ottawa
  • Novotel Hotel Ottawa
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Key Eco-Rating Programme
url importing http://www.ebookers.com/Ottawa-Hotels-Novotel-Ottawa-City-Centre.h15653-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ottawa-Hotels-Novotel-Ottawa-City-Centre.h15653-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Ottawa-Hotels-Novotel-Ottawa-City-Centre.h15653-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.