12 Aug 2019 by Stefano
Hey, Thank you very much for your awesome review. We're glad to see that you enjoyed your stay, and we'll hopefully see you again soon.
6 Sep 2018 by Brittany (Rooms Supervisor)
Thank you very much for your feedback Hazel! We're so glad you enjoyed your time in Ottawa.
This property is closed from 27 March 2020 to 31 August 2020 (dates subject to change).
The Metcalfe Hotel offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business centre. The eco-friendly The Metcalfe Hotel also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Ottawa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
The Metcalfe Hotel offers 106 forms of air-conditioned accommodation with a safe and free newspapers. 42-inch Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Metcalfe Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 1:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.