6 Aug 2018 by Philippe
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Philippe Bellengé General Manager
11 Oct 2019 by Philippe
Cher Client, Je vous remercie d’avoir pris le temps de m' écrire à la suite de votre séjour à l' hôtel Riva Bella - Thalazur Ouistreham. Je suis désolé que le service et la prestation n’aient pas été à la hauteur de vos attentes, et je vous prie d’accepter mes plus sincères excuses. Je suis désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. Dans l’attente de vous accueillir prochainement, je vous prie de croire, Cher Client, en l’expression de mes sentiments les meilleurs. Philippe Bellengé Directeur
14 May 2019 by Philippe
Chère Madame, Je vous remercie pour vos commentaires suite à votre séjour à l'hôtel Riva Bella - Thalazur Ouistreham. C’est avec grand plaisir que je reçois vos compliments que je ne manquerai pas de partager avec toute mon équipe. Je vous remercie de souligner l'ambiance de l'établissement et la compétence de mes collaborateurs. Au plaisir de vous accueillir Philippe Bellengé Directeur de Site
As a guest of Hôtel & Spa Riva Bella by Thalazur, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a spa tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A sauna, a terrace, and concierge services are also featured at Hôtel & Spa Riva Bella by Thalazur. Limited free parking is available on a first-come, first-served basis. This 4-star Ouistreham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hôtel & Spa Riva Bella by Thalazur offers 89 forms of accommodation with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Rooms have detached private bathrooms. Bathrooms include baths or showers.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hôtel & Spa Riva Bella by Thalazur has a restaurant on site.
Room service (during limited hours) is available.
2 indoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - FR 88 434 962 155
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is FR 88 434 962 155. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.