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3.5 out of 5

"Property was in a good location.20 min walk to station and 15 min walk to townhall. Lobby is impressive. We booked a double bed, but unfortunately g ... " More

By a verified traveller on Tue 01 Mar 2022

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£63* Per night/room 5 Jun - 6 Jun

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at NH Ourense. During your stay, you're just a quick walk from San Lazaro Park. You'll find features such as free WiFi in public areas, plus a gym and a bar. Built in 2012, this 4-star hotel has 41 rooms over 8 floors. Free WiFi and satellite TV channels are available in all rooms.

  • Air-conditioned accommodations with 24-hour room service, satellite TV and minibars
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of San Lazaro Park and Church of Our Lady of the Assumption
  • Cats and dogs welcome for a fee

NH Ourense ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for NH Ourense

Everyone (1) Couples (1)
3 out of 5
Property was in a good location.20 min walk to station and 15 min walk to townhall. Lobby is impressive. We booked a double bed, but unfortunately got 2 single beds pushed together. We requested a room with a view, and got a window looking onto a wall. Unfortunately the roof top terrace was closed, not sure why though. We enjoyed the hot tub and sauna, although when originally booking via ebookers did not realise it was an extra charge! Did request tea making facilities for the room as they are not standard which was easily accommodated. Result!! Overall not a bad stay, although not sure it was worth the price?

Posted by on 1 Mar 2022

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Comment from Hotel Management

3 Mar 2022 by NH Ourense

Dear guest, First of all, we would like to thank you for sending us a comment. We are very happy to read that the you liked the location of our hotel and that you enjoyed our sauna. We are very sorry for the incovenients about the room, and we would like to inform you that the rooftop of our hotel is only opened in summer season. We hope to have you in our hotel again, NH Ourense.

4 out of 5

Posted by on 11 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by NH Ourense

Estimado cliente, Muchas gracias por su puntuación. Nos alegra que su estancia con nosotros haya sido de su agrado. Esperamos volver a recibirle en su próxima visita a la ciudad. Muchas gracias. Un cordial saludo,

Property Features

NH Ourense offers its guests a health club and a sauna. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly NH Ourense. This 4-star Ourense hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 8 levels
  • Built in 2012
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Ourense-San Francisco Station (1.3 km / 0.8 mi)

Room Amenities

NH Ourense offers 41 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Ourense hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 11 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13.90 for adults and EUR 5.95 for children (approximately)
  • Nearby parking fee: EUR 13.90 per day (197 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Ourense
  • NH Ourense Hotel
  • NH Ourense Ourense
  • NH Ourense Hotel Ourense

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
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