"Walking distance from the city centre and Oxford Playhouse. Very comfortable rooms " More

By a verified traveller on Sat 17 Mar 2018

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Hotel Description

The comfortable rooms at Macdonald Randolph Hotel get good marks from our customers. During your stay, you're just a quick walk from Ashmolean Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a fitness centre. This 5-star hotel has 151 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy British cuisine while dining at Acanthus Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Ashmolean Museum and New Theatre Oxford
  • Dogs welcome for a fee

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£240 per night

Classic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed (Feature)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Double Room, 1 King Bed (Classic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Macdonald Randolph Hotel ratings based on 16 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Macdonald Randolph Hotel

Everyone (9) Couples (5) Business (1) Family (1)
5 out of 5
Great hotel and outstanding staff; we will be back!

Posted by on 2 Jan 2019

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5 out of 5
Elegant hotel which is in a convenient setting. There is scaffolding outside presently (December 2018) due to exterior renovation but don't let that put you off - the interior would impress even the most particular traveller!

Posted by on 12 Dec 2018

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2 out of 5
Clean hotel however the interior is extremely dated and lacklustre which was disappointing. Excessively overpriced for what is being delivered. Very late check-in time and take refreshments for check-in and check-out as you’ll be queuing for a long time.

Posted by , from Leeds on 24 Oct 2018

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5 out of 5

Lovely old hotel with lots of character

Pros: Quality of the bed and bathroom
Walking distance from the city centre and Oxford Playhouse. Very comfortable rooms

Posted by , from Portsmouth on 17 Mar 2018

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2 out of 5

Close to centre

Local staff Nearly all away conceger very helpful bar not staffed had to ask for services waited 10mins breakfast poor cold little butter etc Not what we had last time

Posted by on 6 Jan 2018

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4 out of 5

Horrible check-in experience

Pros: Location, it is very near to the college we would go to next morning, in a cold and snowy December morning.
Cons: reception
Location: Tesco is round the corner. Train station is 8-10 minutes away..
I arrived after 5pm on a cold snowy day in December. I felt even colder when realised the check-in lady wanted to sell me the more expensive room instead of giving me my booking (double room for one night at 200+ pounds already) straight away. She asked me to pay extra 200 pounds (reduced from 250 pounds as their gesture) to upgrade just because the room I booked was not ready! This's horrible! Never ever have experienced this before. I still couldn't comprehend why the check-in lady give me such a offer! Also the room was very cold, may be just in that snowy night?!

Posted by , from London on 17 Dec 2017

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5 out of 5

Concierge fantastic

Warm friendly, lovely room, staff reallynice and very historic hotel. Third visit and loved it

Posted by on 2 Dec 2016

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4 out of 5

great!

Location: Perfect for centre of Oxford and all the history it offers
Friendly staff, lovely room, comfortable bed, good breakfast, Excellent concierge

Posted by on 15 Nov 2016

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3 out of 5

Okay not really worth the money

Okay hotel could be really nice some improvements needed. Rooms too hot ,maid tried to come in room at 8.00,started hoovering at 8.00 outside the room very noisy.breakfast was totally disorganised on the second day had to move tables had to wait ages for breakfast then it came out in drib and drabs.the first day was more organised by an older lady in charge but the breakfast was not very hot and for a 5star hotel not a lot of choice.

Posted by on 20 Mar 2016

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2 out of 5

disappointed

Having wanted to stay at this hotel for some time I was firstly let down when I arrived in the Spa to find out my 2 bookings for massages which I had made over the phone had not been recorded. We were accommodated thankfully but my partners massage was disappointing. I did complain and got a reduced bill. The next morning at breakfast was a complete let down...not only were both our orders incorrect but the poached eggs were uncooked and I had to complain again...the food was cold...we were kept waiting for the order to be completed and I was nauseous as a result of the 2nd attempt at poached eggs. I would not wish to stay at the hotel again. Again we were refunded the cost of the breakfasts. For a 5 star hotel it was not worth it.

Posted by on 8 Feb 2016

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About the Macdonald Randolph Hotel

Location Beaumont Street, Oxford, England OX1 2LN

Property Features

Macdonald Randolph Hotel offers its guests a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2948 square feet (274 square metres). Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Macdonald Randolph Hotel. For a fee, parking is available. This 5-star Oxford hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 4 levels
  • 2948 sq ft of conference space
  • 274 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (77 km / 47.8 mi)
  • Train station: Oxford Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Macdonald Randolph Hotel offers 151 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a bath and shower, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Acanthus Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

The Morse Bar – On-site cocktail bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds.

  • No cots (infant beds) available

Fees

 

  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21.50 per person (approximately)
  • Valet parking fee: GBP 40.00 per night
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macdonald Randolph Hotel Oxford
  • Macdonald Randolph Hotel
  • Macdonald Randolph Oxford
  • Macdonald Randolph
  • Randolph Hotel Oxford
  • Hotel Macdonald Randolph

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.