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"Great hotel and outstanding staff; we will be back! " More

By a verified traveller on Wed 02 Jan 2019

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Basic Room, 2 Double Beds (Graduate Executive Double)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Room, 1 Single Bed (Graduate Classic Single)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Room, 2 Double Beds, Accessible (Graduate Double - Accessible)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Graduate Superior King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds (Graduate Superior Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds (Graduate Deluxe Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The sightseeing around The Randolph Hotel, by Graduate Hotels gets high marks from our customers. During your stay, you're just a quick walk from University of Oxford. Free WiFi in public areas, 2 bars and a restaurant are available. This 5-star hotel has 151 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy British cuisine while dining at Acanthus Restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include concierge services, a porter and luggage storage
  • Guests speak favourably about the breakfast and the proximity to shopping
  • Steps from University of Oxford and Ashmolean Museum
  • Dogs welcome for a fee

The Randolph Hotel, by Graduate Hotels ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Randolph Hotel, by Graduate Hotels

Everyone (8) Couples (1)
3 out of 5

Posted by on 18 Sep 2020

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Comment from Hotel Management

18 Sep 2020 by Hotel Management

Thank you so much for taking the time to review the Randolph Hotel. We look forward to welcoming you back when the hotel completes its refurbishment.

5 out of 5
Great hotel and outstanding staff; we will be back!

Posted by on 2 Jan 2019

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5 out of 5
Elegant hotel which is in a convenient setting. There is scaffolding outside presently (December 2018) due to exterior renovation but don't let that put you off - the interior would impress even the most particular traveller!

Posted by on 12 Dec 2018

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2 out of 5
Clean hotel however the interior is extremely dated and lacklustre which was disappointing. Excessively overpriced for what is being delivered. Very late check-in time and take refreshments for check-in and check-out as you’ll be queuing for a long time.

Posted by , from Leeds on 24 Oct 2018

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5 out of 5

Lovely old hotel with lots of character

Pros: Quality of the bed and bathroom
Walking distance from the city centre and Oxford Playhouse. Very comfortable rooms

Posted by , from Portsmouth on 17 Mar 2018

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2 out of 5

Close to centre

Local staff Nearly all away conceger very helpful bar not staffed had to ask for services waited 10mins breakfast poor cold little butter etc Not what we had last time

Posted by on 6 Jan 2018

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4 out of 5

Horrible check-in experience

Pros: Location, it is very near to the college we would go to next morning, in a cold and snowy December morning.
Cons: reception
Location: Tesco is round the corner. Train station is 8-10 minutes away..
I arrived after 5pm on a cold snowy day in December. I felt even colder when realised the check-in lady wanted to sell me the more expensive room instead of giving me my booking (double room for one night at 200+ pounds already) straight away. She asked me to pay extra 200 pounds (reduced from 250 pounds as their gesture) to upgrade just because the room I booked was not ready! This's horrible! Never ever have experienced this before. I still couldn't comprehend why the check-in lady give me such a offer! Also the room was very cold, may be just in that snowy night?!

Posted by , from London on 17 Dec 2017

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4 out of 5
Tolles Hotel sehr gut gelegen alles zu Fuss erreichbar!

Posted by on 9 Aug 2019

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4 out of 5
Kaunis ja tunnelmallinen hotelli loistavalla sijainnilla. Aamupala ei niin loistava mutta varsin riittävä ja hienossa ympäristössä.

Posted by , from Iisalmi on 24 Oct 2018

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5 out of 5
Cons: The lift should be renovated; too slow.
First night it was extremely hot; had to keep window open the whole night.

Posted by , from Helsinki on 14 Apr 2017

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About the The Randolph Hotel, by Graduate Hotels

Location Beaumont Street, Oxford, England OX1 2LN

Renovations + Closures

This property is closed from 1 February 2021 to 15 June 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4962 square feet (461 square metres) and includes conference rooms. The luxury The Randolph Hotel, by Graduate Hotels also features multilingual staff, concierge services, and 24-hour room service. For a fee, parking is available. This 5-star Oxford hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 4962 sq ft of conference space
  • 461 sq. m of conference space
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Oxford Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Randolph Hotel, by Graduate Hotels offers 151 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. This Oxford hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:30 AM.

Acanthus Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

The Morse Bar – On-site cocktail bar. Open daily.

The Drawing Room – This café only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Skydiving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 30 per night.

Pet Policy

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 per person (approximately)
  • Valet parking fee: GBP 40.00 per night
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Macdonald Randolph
  • Macdonald Hotel Randolph
  • Macdonald Randolph
  • Macdonald Randolph Hotel
  • Macdonald Randolph Hotel Oxford
  • Macdonald Randolph Oxford
  • Randolph Hotel
  • Randolph Macdonald
  • Randolph Macdonald Hotel
  • Randolph Hotel Oxford
  • The Randolph Hotel
  • Macdonald Randolph Hotel
  • The Randolph Hotel, by Graduate Hotels Hotel
  • The Randolph Hotel, by Graduate Hotels Oxford
  • The Randolph Hotel, by Graduate Hotels Hotel Oxford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.