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4.4 out of 5

"Staff were lovely and the service fantastic. The only thing that I can moan about was the menu. Limited because of Covid, but just not a good choice. ... " More

By a verified traveller on Thu 16 Jul 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£137* Per night/room 20 Jun - 21 Jun

Signature Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cell Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Double Cell Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Malmaison Oxford. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 95 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from University of Oxford and Oxford Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Malmaison Oxford ratings based on 20 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Malmaison Oxford

Everyone (14) Couples (2) Family (1)
5 out of 5

Posted by on 28 Jul 2020

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4 out of 5
Staff were lovely and the service fantastic. The only thing that I can moan about was the menu. Limited because of Covid, but just not a good choice. They have a specials menu but only available at weekends.... a bit disappointing especially when you pay so much to stay there.

Posted by , from London on 16 Jul 2020

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5 out of 5
Love the hotel, staff are great. Cooked breakfast, especially the omelette was delicious. We ordered cocktails and dessert at the bar, which they delivered to our room - really loves our stay here.

Posted by on 15 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by DM

Good afternoon, Thank you for your feedback and for the 5 out of 5 rating. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon. Best wishes, Duty manager

5 out of 5

Posted by on 10 May 2019

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4 out of 5

Posted by on 14 Feb 2019

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5 out of 5

Posted by on 19 Dec 2018

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3 out of 5
Lovely quirky hotel, room was large and comfortable. Not the hotels fault but we rarely get a break away and my nhs discount code didnt work, as there was nowhere on ebookers site that i could find to input it. Therefore we paid £194 for one night and the following morning the shower didnt work. Informed staff on leaving who offered free breakfast only at 11:10am which was too late as we had already eaten. The staff member thanked us for reporting it but no other compensation offered. Received what appears to be an automated response from the manager on another well known review site and we could tell this as a number of other guests recieved almost exact response from the hotel. Dissapointed for the price and disappointed with their attempt at customer service.

Posted by on 16 Dec 2018

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5 out of 5
Amazing location, staff were amazing! Would 100% return.

Posted by on 9 Dec 2018

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5 out of 5

excellent location

Pros: location staff breakfast
Cons: very hot shower
perfect stay hotel gardens with outdoor tables are beautiful in summer weather

Posted by on 23 May 2018

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4 out of 5

Great location

My partner and I stayed in room 405. This was one of the newer rooms as all the cell rooms had been booked out. The room was large and overlooked the Motte. The room was comfortable and the complimentary voucher for prosecco and Happy Birthday message were nice touches. Water pressure was a bit low so don’t expect a power shower. Staff were friendly and amendable. Did not eat in the restaurant so cannot comment on this. Highly recommended.

Posted by , from Cardiff on 26 Mar 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly Malmaison Oxford also features a terrace, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Oxford hotel is smoke free.

  • 95 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR)
  • Train station: Oxford Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Malmaison Oxford offers 95 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

The Brasserie – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Malbar – On-site cocktail bar.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance to reserve valet parking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Valet parking fee: GBP 28.50 per night
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malmaison Oxford Hotel
  • Malmaison Hotel Oxford
  • Malmaison Oxford
  • Malmaison Oxford Castle Hotel Oxford
  • Malmaison Hotel Oxford
  • Malmaison Oxford Hotel
  • Malmaison Oxford Oxford
  • Malmaison Oxford Hotel Oxford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.