- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service, amenities
my biggest problem was the fact that after 11pm everything is closed and for someone from the state’s that’s dinner time in my usual time zone so now if I’m checking in of course the first night I’m not going to be on the areas time zone so not only do they not have a mid night snack bar which most resorts do because of this transition there clients have to go through they do not allow food or any beverages in your from from the resort or outside of the resort so after 11 pm your just suppose to die of hunger and thirst if u are up through the night . 2nd issue there’s no medic on site they have to come I got bit and the bug bite gave me fever amongst other things I called that evening and was told that the doctor won’t be in till 930 am ok fine I go to reception at 10am and was told the doctor left because no one was here and front desk did know someone called but didn’t know who .. why would u allow the doctor to leave not even 30 minutes after he arrived IF SOMEONE CALLED FOR A MEDIC THE ENTIRE NIGHT BEFORE then when I told them that was a bit ridiculous I was told the medic can’t wait on me all day . Then the receptionist called the doctor to see if he can come back and I was told that I would have to go to another resort to see him In cab or on foot lol then the receptionist had the nerve to tell the doctor that me and her were arguing and im fine in Spanish not knowing I understood super Unprofessional then when I respond to her she became very Abrupt and dismissive.