Disappointed and very upset, Hotel was booked six months ago for a very Special Occasion.
On arrival told there was no room for us, we were transferred to the sister hotel on our special day. I had specified when the reservation was booked how this was a Special time, I feel they should have saved a room for us and moved someone else. We were given three different reasons why no room was available, this just made it worst.
Had done a lot of research to pick the perfect place to Celebrate, only to be moved. Although we were given a lovely room at the other hotel, it was not where we wanted to be that night.We were left very upset. We will always remember our Special day for all the wrong reasons, when we did get our actual room we had flowers and a fruit basket nothing special, have received this in other hotels as a Welcome gesture.
Pros: Location, beach.
Cons: Food although plentiful, need more variety.
Location: Not much to do but relax on the beach or go shopping in Morro Jable. A visit to the safari park is fun,get details from your hotel reception.