- Liked: Cleanliness
- Disliked: Amenities
POSITIVE SIDE: Our room half board with panoramic view was brilliant overlooking the lagoon beach and pool, compliment surprise on my birthday from hotel. The main food is fresh and massive selection. the hotel is isolated but have convenience indoor store great for your emergency need. 3 days is enough to explore around the location. Night entertainment is fantastic but limited hours only. Had order rent a car in the hotel with delivery is very convenient. customer service staff reception is excellent. NEGATIVE SIDE: Room service is disappointing every time to make up our room not refilling the tooth paste, never change the bed sheets for 7 nights. drinking glasses and towels is not enough instead of 3 guest they change only 2 pcs I have to keep asking to reception. On breakfast dinner found expired butter/margarine look black colour on top but I didn't complain I put it back and open it in order to notice with the staff, And I back the following morning they remove the 2 bowl of butter for time being is empty. if you are in half board accommodation no free water, you have to pay all the time.The drinks and water very expensive. No iron, Some 4**** hotel have provided. And one thing I was very disappointing because I woke up early in the morning bet 4 to 6 am no kettle provided to have a coffee, the buffet breakfast is open at 8am. I have been so may places this is my first time to express my feedback. So I didn't take any serious because I don't want to ruin my holiday.