20 Feb 2020 by Dirección general
Sehr geehrter Gast, Wir danken Ihnen für Ihre Bewertung und freuen uns über Ihre konstruktive Kritik über Ihren Aufenthalt in unserem SBH Crystal Beach Hotel & Suites, die uns bei der ständigen Verbeserung unserer Leistungen und unseres Standards hilft. Wir bedauern sehr, dass wir Ihre Erwartungen nicht erfüllen konnten. Doch sind wir Ihnen sehr dankbar, dass Sie uns Ihre Standpunkte mitgeteilt haben. Wir haben diese zur Kenntnis genommen und werden unser bestmöglichstes tun, diese zu verbessern. Unser Ziel ist es jeden Tag einen besseren Service anzubieten, um die Zufriedenheit unserer Gäste zu steigern. Beim Check-in weisen unsere Kollegen an der Rezeption unsere Gäste auf alle Serviceleistungen darauf hin und aufgrund eines Hotelplanes, wo sich alle Installationen befinden. Wir möchten uns entschuldigen, dass während Ihres Aufenthaltes ein Kaffeeautomat kamputt gegangen ist. Obwohl wir sofort die Techniker informierten, konnte diese aufgrund des Fehlens eines Ersatzteiles nicht sofort repariert werden. Nochmals vielen Dank für Ihr geschätztes Feedback und wir hoffen bald, trotz dieser nicht so guten Erfahrung, die Gelegenheit zu haben, Sie wieder in unserem Hause willkommen heissen zu dürfen. Mit freundlichen Grüssen, Die Direktion
15 Jan 2020 by Dirección general
Dear guest, Thank you so much for give us 5 of 5 points! We are pleased to know that you had such an enjoyable stay with us and we would love to welcome you back in our SBH Crystal Beach Hotel & Suites during your next stay in Fuerteventura. Kind regards, The management
1 May 2019 by Dirección general
Sehr geehrter Gast, Wir sind Ihnen für die Zeit, die Sie sich genommen haben, um Ihre Urlaubserfahrung in unserem SBH Crystal Beach Hotel & Suites zu teilen, äusserst dankbar. Vielen Dank für Ihr Kommentar bezüglich der Lage und des Services, den Sie von unserem Team erhalten haben und Sie können sicher sein, dass wir dies an unser Team weitergeleitet haben. Ausserdem freut es uns, dass Sie unser Essen genossen haben, zumal wir bestrebt sind, die vielen kulinarischen Wünsche unserer Gäste zu erfüllen und ihnen internationale wie auch regionale Gerichte zu servieren. Wir wünschen Ihnen alles Gute und würden uns freuen, wenn wir Sie in der Zukunft erneut herzlich in unserem Hotel begrüssen dürfen und wir Ihnen einen weiteren schönen Urlaub bieten dürfen. Mit freundlichen Grüssen, Die Direktion
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at SBH Crystal Beach Hotel & Suites - Adults Only such as the outdoor pool and a sauna. Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. Public spaces have WiFi for a fee. This beach hotel also offers a garden and a terrace. Self parking is free. Smoking is allowed in designated areas at this 4-star Pajara hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking , Free parking nearby
SBH Crystal Beach Hotel & Suites - Adults Only offers 173 accommodations with minibars and a safe. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers. This Pajara hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily.
Mare Nostrum – This theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
On-site venue No. 2 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
