23 Nov 2017 by HotelCustomerCare
Dear Guest, thank you very much for having chosen us to spend your vacation in Palermo. We appreciate so much your positive review and we feel happy to hear, you could enjoy an amazing holiday experience, also in this time. Thanks a lot. Kind regards from the staff.
Due to COVID-19, this property’s food and beverage options may be limited.
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Best Western Ai Cavalieri Hotel. This 4-star Palermo hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Best Western Ai Cavalieri Hotel offers 39 forms of accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, designer toiletries, bidets and hairdryers. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes carbon monoxide detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available. Individually wrapped food options are available through room service. The property affirms that it follows the sanitisation practices of the Safe Hospitality National Protocol (Italy) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.