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"The hotel is located in an old palace with a good atmosphere. Its overall condition is ok, but not what you would expect from a 4 star hotel as it wou ... " More

By a verified traveller on Sat 14 Apr 2018

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Double Room (Con Cama Francesa)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£38* Per night/room 1 Feb - 2 Feb

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room (Extra Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Eurostars Centrale Palace. During your stay, you're just a quick walk from Teatro Massimo. Features include free WiFi in public areas, plus 2 restaurants and a fitness centre. Built in 1800, this 4-star hotel has 104 rooms over 4 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the helpful staff and the value of their stay
  • Steps from Quattro Canti and 8 minutes on foot from Teatro Massimo
  • Airport shuttle service available for a fee

Eurostars Centrale Palace ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eurostars Centrale Palace

Everyone (6) Couples (4) Friends (1)
3 out of 5

Excellent location!

Pros: The location and the atmosphere
Cons: Bathrooms and amenities need refurbishment
Location: Everything!
The hotel is located in an old palace with a good atmosphere. Its overall condition is ok, but not what you would expect from a 4 star hotel as it would require some refurbishments. The location, however, is excellent, the rooms are clean and quite.

Posted by , from Switzerland on 14 Apr 2018

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5 out of 5
Beautiful and charming old 4-star palace hotel located at the very centre of the historical old city. Excellent atmosphere with professional and kind staff.

Posted by on 18 Mar 2018

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4 out of 5

Nice hotel in the middle of historic Palermo

Pros: Nice character, clean, friendly staff
Cons: breakfast, more variety and vegetarian options.
Location: Historic food markets all walking distance
Stayed in the Junior Suite for 4 nights. Nice location in the middle of historic Palermo. Impossible to find street parking near the hotel so agreed to use Hotel parking for 15 euros per night. This was communicated to us beforehand. Hotel has a charming historic character. Enjoyed our stay, although I expected the junior suite to be bigger than it actually was.

Posted by on 9 Mar 2017

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1 out of 5

Horrible experience

Let's say I did not have a wonderful experience! The old system of door locking blocked and the receptionist said that the door maintenance will be fixed and opened in half an hour. I remained in the lobby and each hour they said that the maintance service will arrive, fix and open the door. At this moment it all turned into clownery, the supposed 'maintenance' man was a guy from the kitchen that came to open the door with a drill. At the end, to open my door, it took 6 hours! Considering that it was summer, I was just dressed in summer pants and out for a coffee, I did not have my card with me, no money, I had an official dinner that I had to cancel. Nobody from the hotel offered me the possibily of any kind of assistance all this time.

Posted by on 28 Jul 2016

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5 out of 5

Trip of an elderly couple, stay one night

The hotel with its beautifully renovated old style fully met our expectations. its location at 100 m from the real city center (4 canti) could not be better. The staff was very friendly and helpful, also for the use of WiFi. The next time in Palermo we will certainly return there, and we will warmly recommend it to our friends.

Posted by on 25 Jul 2015

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5 out of 5
Alter stilvoller Palazzo, Zimmergrösse durchschnittlich, sauber und sehr gepflegt, Frühstück hervorragend, Personal freundlich und hilfsbereit; Lage perfekt zentral für Fussgänger.

Posted by on 19 Mar 2020

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4 out of 5

Posted by on 21 Nov 2019

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4 out of 5
normales stadthotel - gute lage............................................

Posted by on 16 Sep 2019

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3 out of 5
Obwohl in den Hotelinformationen die Möglichkeit eines Einstellplatzes erwähnt wird, sind die Zugänge mit Auto zu diesem Hotel praktisch unmöglich. Sie führen über engste Strassen, die nur mit kleinen Autos schadenfrei befahren werden können. Also nie mit einem Auto dieses Hotel aufsuchen. Wir waren schon mehrfach in diesem Hotel. Seit es zu der Hotel-Gruppe Eurostars gehört hat es viel an seinem Charme und an persönlicher Betreuung eingebüsst. Die zentrale Lage ist als Ausgangspunkt für den Besuch von Palermo ideal.

Posted by , from Luzern on 25 Apr 2018

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3 out of 5
Hotelli on varmaan joskus ollut hieno. Kuitenkin korjausten ja modernisointien teko on pysähtynyt jonnekin 1950–luvulle. Hotelli tuokin mieleen 1940- ja 50-lukujen vanhat italialaiset elokuvat. Huoneessa ei toimi mikään, ainakaan kuten pitäisi. Ainoa hyvä asia olivat sängyn peitot, jotka olivat lämpimät, mutta eivät hiostavat, Ilmastointi ja puhelin eivät toimineet, telkkaria en viitsinyt edes yrittää. Kph oli ahdas ja myös osittain viallinen. Wi-Fi ja jopa puhelin pätki. Ainoa hyvä asia oli respan toiminta ja sijainti.

Posted by , from hki on 4 Apr 2018

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi and wired Internet are free in public spaces. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Eurostars Centrale Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Palermo hotel is smoke free.

  • 104 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 1800
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Palermo (PMO-Punta Raisi) (32.2 km / 20 mi)
  • Train station: Palermo Central Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Centrale Palace offers 104 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Palermo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Restaurant 1892 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Ai Tetti – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.0 per night.
  • Cots (infant beds) are available for EUR 6.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Eurostars Centrale Palace

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrale Palace
  • Centrale Palace Hotel
  • Centrale Palace Hotel Palermo
  • Centrale Palace Palermo
  • Hotel Centrale Palace
  • Centrale Palace Hotel Palermo, Sicily
  • Eurostars Centrale Palace Hotel Palermo
  • Eurostars Centrale Palace Hotel
  • Eurostars Centrale Palace Palermo
  • Eurostars Centrale Palace
  • Eurostars Centrale Palermo
  • Eurostars Centrale Palace Hotel
  • Eurostars Centrale Palace Palermo
  • Eurostars Centrale Palace Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.