"Very good location in the center. All tourist attractions whiting short walk. They should only improve breakfasts as coffee was disgusting and after 9 ... " More

By a verified traveller on Sat 28 Oct 2017

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Hotel Description

The free breakfast at Hotel Palazzo Sitano gets good marks from our customers. During your stay, you're just a quick walk from Palermo Harbour. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 1800, this 4-star hotel has 86 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with balconies, deep-soaking bathtubs and sofa beds
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Self-parking available for a fee
  • Indulge with massages, Ayurvedic treatments or facials at the spa
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a steam room and a sauna
  • Guests like the restaurant and breakfast
  • Steps from Palermo Harbour and 5 minutes on foot from Regional Gallery
  • Pets welcome free of charge (restrictions apply)

Comfort Double or Twin Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£83* Per night/room 9 Oct - 10 Oct

Deluxe Double Room, City View - Package "Santa Rosalia Procession"

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Basic Single Room, Accessible

Bed Count 1 Double Bed Maximum Occupancy 1 Max


Bed Count 1 Double Bed Maximum Occupancy 4 Max

Hotel Palazzo Sitano ratings based on 15 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Palazzo Sitano

Everyone (8) Couples (5) Friends (1)
4 out of 5

Good location, clean and tidy but noisy

Pros: Location, breakfast and cleanliness
Cons: The two guys at the reception need to make the guests welcome. No smile and willingness to help when we asked for locations and transport information.
Positives: the hotel is nice and clean, central location, rooms are large and comfortable and a good selection for breakfast. Negatives: very noisy during the night, the two chaps at the reception, morning and evening, were miserable and unhelpful. I don't think we would stay there again

Posted by , from London on 22 Jan 2018

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4 out of 5

Good for short stay

Very good location in the center. All tourist attractions whiting short walk. They should only improve breakfasts as coffee was disgusting and after 9.30 all juices where finish too.

Posted by on 28 Oct 2017

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4 out of 5

Great situation in a lively area

Pros: Nice bed good stylish rooms ,close to good restaurants and bars.
Cons: Maintenance of rooms and bathrooms some staff attitude
Location: Behind the hotel a selection of bars and restaurants providing live entertainment all open most of the day and night
We arrived in Sicily and stayed twice here twice to firstly explore the city of Palermo and then to return home after having explored the rest of the island. Loved the style of the hotel and it was good Some reception staff and breakfast staff seemed at best offhand and on other occasions surly. Shame could be a truly great hotel.

Posted by , from France on 15 Sep 2016

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4 out of 5

Central base

A typical italian pallazzo converted to a class hotel..... old style but very Italian. Lovely staff complemented the central position in town. Quiet and easy to walk everywere. Ideal base. Very good breakfast

Posted by on 17 Jul 2015

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5 out of 5
Siisti ja lämminhenkinen. Hotellin ulkopuolella oleva alue on hyvin erilainen kuin hotellin sisäpuolinen alue. Hotelli oli siisti, asmupala erittäin runsas. Keskustaan kävelymatkaa noin puolisen tuntia, ei kannata mennä keskustaan rannan kautta vaan suoraan hotellin ovelta vasemmalle katua ylöspäin.

Posted by on 24 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Marta

Dear Guest, thanks you for your positive feedback. Kind regards

2 out of 5
In der nahen Umgebung sowie im eigenen Restaurant wurde FR., Sa., und SO bis nach Mitternacht Livemusik gespielt, dies im Freien, unglaublicher Lärm in diesen engen Gassen. Das Personal an der Rezeption war sehr freundlich. Das Personal beim Frühstücksbuffet jeden Morgen brutal schlecht gelaunt und hässig.

Posted by on 19 Jun 2019

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Comment from Hotel Management

27 Jun 2019 by Marta

.Dear Guest, we apologize for the music coming from outside but it's not our fault, it's a constant struggle with the pubs under our hotel. We are forced to call in the police to have the music disconnected. We also apologize from the breakfast staff, they are usually very helpful and kind.

5 out of 5

Posted by on 4 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by marta

Dear Guest, thanks you for the positive feedback. Kind regards

5 out of 5
Très bon emplacement, hôtel moderne avec toutes les commodités. Bon petit déjeuner. Excellent rapport qualité prix

Posted by on 31 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by chiara

Cher client, nous vous remercions de nous avoir laissé un commentaire positif qui est très important et stimulant. reviens vite Salut

3 out of 5
Zimmer waren ok, wenn auch sehr staubig. Das Personal an der Rezeption eher unfreundlich, wenn man mal ne Frage hatte. Zum Frühstück gabs jeden Tag das Selbe, was bei nem längeren Aufenthalt eher nervig ist.

Posted by , from Leipzig on 17 Nov 2018

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Comment from Hotel Management

10 Jan 2019 by F.O.


4 out of 5

hôtel pratique accueillant

Pros: taille du lit, accueil du personnel, petit-déjeuner
Cons: ventilation, savon à disposition
Location: rue commerçante, petites rues avec marché à proximité, monuments dans le voisinage
Le séjour a été très agréable. Le lit était très grand, ce que nous avons apprécié. Par contre, les toilettes n'avaient apparemment pas de ventilation (et pas de fenêtre), et le savon à mains était vide à notre arrivée et n'a jamais été remplacé durant notre séjour, c'est dommage…

Posted by , from Lausanne on 24 Oct 2017

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Property Features

Hotel Palazzo Sitano offers its guests a full-service spa and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 915 square feet (85 square metres) and includes conference centres. A rooftop terrace, spa services, and a library are also featured at the business-friendly Hotel Palazzo Sitano. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • 915 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 1800
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Free parking nearby


  • Airport: Palermo (PMO-Punta Raisi) (31.2 km / 19.4 mi)
  • Train station: Palermo Central Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Palazzo Sitano offers 86 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation includes double sofa beds. Beds feature Frette Italian sheets, down comforters and premium bedding. 26-cm LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • Deep soaking tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Facial treatments
  • Ayurvedic treatments
  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Guests driving to the property should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cribs (infant beds)!


  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15.00 per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CityLine Hotel
  • Hotel Palazzo Sitano
  • Palazzo Sitano
  • Palazzo Sitano Hotel
  • Sitano
  • TOP CityLine Hotel Palazzo Sitano
  • TOP CityLine Hotel Palazzo Sitano Palermo
  • TOP CityLine Palazzo Sitano
  • TOP CityLine Palazzo Sitano Palermo
  • Hotel Palazzo Sitano Palermo
  • Palazzo Sitano Palermo
  • Hotel Palazzo Sitano Palermo, Sicily
  • Hotel Palazzo Sitano Hotel
  • Hotel Palazzo Sitano Palermo
  • Hotel Palazzo Sitano Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.