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Hotel Porta Felice

4-star property
Via Butera, 45, Palermo, PA 020 3788 4841
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4.3 out of 5
Very good!
See all 8 ebookers Reviews

"Good location, near to great restaurants. Near a free shuttle bus stop. Hotel interior very dark and bleak. Stairs and corridors dark and dreary. Roo ... " More

By a verified traveller on Tue 09 Jul 2019

Points Of Interest

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Classic Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£130* Per night/room 23 Apr - 24 Apr

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Porta Felice & Spa. During your stay, you're just a quick walk from Palazzo Butera. You'll find features such as free WiFi in public areas, plus a full-service spa and a 24-hour gym.

  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to hot stone massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by foot from Quattro Canti and a 4-minute drive from Politeama Garibaldi Theater
  • Airport, beach and local-area shuttle service available for a fee

Hotel Porta Felice & Spa ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Porta Felice & Spa

Everyone (5) Couples (3)
3 out of 5
Good location, near to great restaurants. Near a free shuttle bus stop. Hotel interior very dark and bleak. Stairs and corridors dark and dreary. Room incredibly smelly. Apparently, problem with air-conditioning Moved out of first room due to state of bathroom. Could not recommend hotel to friends.

Posted by on 9 Jul 2019

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5 out of 5
This hotel is located at the edge of the old town and everything is in reach on foot. During our stay there was a building site just opposite the hotel- a bit noisy in the morning. Very nice terrace.

Posted by on 29 Jun 2023

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Comment from Hotel Management

7 Jul 2023 by D. Fusi - Manager

Dear Guest, thank you very much for your review and your appreciation!We hope to see you again and we send our best regards

5 out of 5
Tout était parfait et le service plus que tout

Posted by on 10 Sep 2022

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Comment from Hotel Management

14 Sep 2022 by D. Fusi - Manager

Dear Guest, thank you very much for your review and your stay!Best regards from all the staff

4 out of 5
Jederzeit zu empfehlen

Posted by on 5 Sep 2022

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Comment from Hotel Management

14 Sep 2022 by D. Fusi - Manager

Dear Guest ,thank you for your request and your stay .We hope to see you again, best regards from all the staff

4 out of 5

Posted by on 23 Mar 2022

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5 out of 5
Zentrale Lage, geräumiges und modernes Zimmer, Ruhe.

Posted by on 17 Oct 2019

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4 out of 5

Posted by on 11 Mar 2019

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4 out of 5
Das Hotel ist in sehr guter Lage. Vieles kann man vom Hotel aus zu Fuss ereichen. Drotzdem ist das Hotel an sehr ruhiger Lage. Leider ist der Nescafe zum Frühstück nicht Italien würdig! Heinz

Posted by on 25 Apr 2018

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About the Hotel Porta Felice

Location Via Butera, 45, Palermo, PA 90133

Property Features

Hotel Porta Felice & Spa offers its guests a full-service spa and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Porta Felice & Spa. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. This 4-star Palermo hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 4 levels
  • Built in 2008
  • Breakfast available (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Palermo Central Station (2 km / 1.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and beach shuttle

Room Amenities

Hotel Porta Felice & Spa offers 33 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free self-service breakfast daily from 7 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 12
  • Sports massage
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per person (one-way)
  • Nearby parking fee: EUR 25 per night (3281 ft away; open 8:00 AM to 8:00 PM)
  • Crib (infant bed) fee: EUR 10.0 per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Porta Felice
  • Hotel Porta Felice Palermo
  • Porta Felice
  • Porta Felice Palermo
  • Hotel Porta Felice Palermo, Sicily
  • Hotel Porta Felice Palermo
  • Porta Felice Hotel
  • Hotel Porta Felice
  • Hotel Porta Felice Spa
  • Hotel Porta Felice & Spa Hotel
  • Hotel Porta Felice & Spa Palermo
  • Hotel Porta Felice & Spa Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.