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4.2 out of 5

"The hotel is very well located. Convenient for the sights (not that there are many in Palermo in my opinion!) and easy to get to from the airport. The ... " More

By Swordfish on Sat 21 Dec 2013

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£41* Per night/room 20 Jan - 21 Jan

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The clean rooms at Mercure Hotel Palermo Centro get high marks from our customers. During your stay, you're just a quick walk from Palermo Harbour. Features include free WiFi in public areas, plus a bar and a coffee shop/café. This 4-star hotel has 93 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the area's walkability and the breakfast
  • Within a 10-minute walk of Regional Archaeological Museum and Teatro Massimo
  • Airport pick-up shuttle service available for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Hotel Palermo Centro ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Hotel Palermo Centro

Everyone (3) Couples (6) Family (1) Other (1)
2 out of 5
Room check in was supposed to be 12 noon but wasn’t ready till 1:30pm. Staff seemed rude/arrogant and service was poor.

Posted by on 9 Apr 2019

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Comment from Hotel Management

13 Apr 2019 by Andrea Stancato / Direttore

Dear Guest, Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Stancato Direttore/Manager

3 out of 5

Very Good Location

The hotel is very well located. Convenient for the sights (not that there are many in Palermo in my opinion!) and easy to get to from the airport. There are some good restaurants near by too. There were 2 computers in the lobby offering free internet. (You need to ask for a remote keyboard). Room was quiet. Breakfast was included and was quite nice too. Now the negatives: for a supposedly four star hotel, you would expect fresh coffee and juices rather than drinks coming out of a machine. Fresh fruits rather than the canned peaches and pineapple rings. The furnishing in the room was very basic. Bed wasn't comfortable. No safe in room which was a pain. Just a tiny window with no view. Tolietries weren't replenished each day. And I really couldn't understand why they were exhibiting paintings of female nudes in the lobby. Thankfully, I think the quality of the works was too poor to cause offence to anyone. But I didn't pay much and so overall it was not bad. I might have gave them a four star rating if they had described themselves as a 3* rather than 4* hotel.

Posted by on 21 Dec 2013

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5 out of 5
Etablissement tres bien situé , propre , calme. Nous avons passé un sejour de 4 jours , 3 nuits à Palerme dans cet hotel avec petit dejeuners ( copieux , variés et de qualité) Je recommande +++

Posted by on 11 Feb 2020

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5 out of 5
Top Personal freundlich und gepflegt. Jeden Wunsch erfüllt. Super Frühstück. Werde sicher wieder gehen.

Posted by on 21 Oct 2019

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Comment from Hotel Management

15 Dec 2019 by Andrea Stancato

Vielen Dank für Ihren Aufenthalt in unserem Hotel. Ihre Meinung ist uns sehr wichtig!

4 out of 5
The hotel is ageing and it was not very clean. Friendly staff.

Posted by on 24 Sep 2019

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4 out of 5

Posted by on 14 Apr 2019

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5 out of 5
Location: Bien situé pour organiser des visites dans la ville
Bel accueil, chambres confortables, apéritifs généreux, petits déjeuner abondants, coin enfants

Posted by , from Genève on 23 Apr 2017

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Comment from Hotel Management

19 Aug 2017 by vm

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Stancato Direttore/Manager

5 out of 5

Super Cityhotel

Sehr schön gemacht, modernes unaufdringliches Design. Das Personal ist sehr aufmerksam und bietet Lösungen an. Der Bteakfastbag war bereits um Mitternacht fertig, weil wir um fünf morgens fahren müssten. Perfekt.

Posted by on 18 Apr 2016

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5 out of 5

qualité

séjour début septembre très agréable, très bien reçu , les hôtesse d’accueil par bien français

Posted by on 13 Sep 2013

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4 out of 5

TRES BON ACHAT

Séjour très agréable, l'hotel est idéalement placé pour pouvoir visiter la ville soit à pieds soit avec les transports en communs.

Posted by on 2 Jun 2013

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About the Mercure Hotel Palermo Centro

Location Via Stabile Mariano 112, Palermo, PA 90139

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Mercure Hotel Palermo Centro. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Palermo hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 8 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palermo (PMO-Punta Raisi) (30.1 km / 18.7 mi)
  • Train station: Palermo Notarbartolo Station (2.5 km / 1.6 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mercure Hotel Palermo Centro offers 93 forms of accommodation with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle
  • Self-parking fee: EUR 20 per night
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Palermo
  • Mercure Hotel Palermo Centro
  • Palermo Centro
  • Accor Palermo Centro
  • Mercure Palermo Centro Hotel Palermo
  • Mercure Palermo Centro Sicily
  • Mercure Palermo Centro Palermo
  • Mercure Hotel Palermo Centro Hotel
  • Mercure Hotel Palermo Centro Palermo
  • Mercure Hotel Palermo Centro Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Mercure Hotel Palermo Centro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.