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Mercure Hotel Palermo Centro

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
953 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Politeama Garibaldi Theater
    6 min walk
  • Popular Location
    Regional Archaeological Museum
    6 min walk
  • Popular Location
    Teatro Massimo
    7 min walk
  • Airport
    Palermo (PMO-Punta Raisi)
    24 min drive

Book online or call:

020 3788 4841

Your dates need to occur after 2019-12-16. Try updating your dates to see prices for your trip.

    About this area

    Palermo

    Mercure Hotel Palermo Centro is located in Palermo. Co-Cathedral of St. Mary of the Admiral and Regional Gallery are notable landmarks, and travellers looking to shop may want to visit Via Roma and Ballaro Market. Palermo Botanical Garden and AcquaPark Monreale are also worth visiting.

    What's nearby

    • Popular Location
      Via Roma - 1 min walk
    • Popular Location
      Politeama Garibaldi Theater - 6 min walk
    • Popular Location
      Regional Archaeological Museum - 6 min walk
    • Popular Location
      Teatro Massimo - 7 min walk
    • Popular Location
      Quattro Canti - 13 min walk

    Getting around

    • Palermo Notarbartolo Station - 3 min drive
    • Giachery Station - 18 min walk
    • Palermo (PMO-Punta Raisi) - 24 min drive

    About this property

    Mercure Hotel Palermo Centro

    Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 93 rooms offer free WiFi, minibars and LCD TVs with satellite channels. Other amenities available to guests include room service (during limited hours), premium bedding and coffee/tea makers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: EUR 20 per night
    • Valet parking: EUR 0.00 per stay
    • 24-hour pick-up airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: EUR 5 for adults and EUR 5 for children
    • 1 coffee shop/cafe
    • 1 bar
    • Room service available

    Family friendly

    • Dry-cleaning service
    • Rollaway/extra beds (surcharge)

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Business services

    • Computer station
    • Meeting rooms
    • Conference space (431 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Linens
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • bathtub or shower
    • Bidet
    • Free toiletries
    • Hairdryer
    • Towels

    Entertainment

    • 32-inch LCD TV
    • premium channels
    • satellite channels

    Food and drink

    • Coffee/tea maker
    • Minibar

    More

    • Desk
    • Free newspapers
    • Phone
    • Safe

    Nearby things to do

    Activities

    4.1

    Very Good

    5 - Excellent
    347
    4 - Good
    430
    3 - Okay
    132
    2 - Mediocre
    35
    1 - Poor
    9
    4.3
    Cleanliness
    4.1
    Service and Staff
    3.9
    Amenities
    4.0
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location, mostly pretty quiet. Excellent breakfast. Lovely beds

    Stayed 5 nights in Oct 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    Nohing to write home or tell friends about

    It was ok. After being on tour we stayed in two other hotels ,and they were top quality ,like being at home.

    Stayed 2 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great Staff

    Great staff! Have a bad foot and the staff was alwsys welcoming and happy to provide ice for the swelling. Great location also

    Stayed 2 nights in Oct 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Adequate, but worth investigating other options

    The Mercure Hotel in Palermo provided an adequate stay while visiting the city. The positives included a good location (though a decent walk to the main tourist attractions), a very clean room and public spaces, no noise from the street, and generally attentive staff who spoke English. A shuttlebus from the airport dropped you at a point next to the Teatro Politeama, a short walking distance to the hotel. There were, however, a few challenges. First, the instructions for setting the safe were incorrect and I had to request service to make it operational. That was helpful to a degree, but the small size of the safe necessitated leaving a camera / computer bag at the front desk during my stay. I also found that the bathtub / shower arrangement was awkward as the bathtub had been installed with the shower head over the back end of the tub, not the front (drain-end) as is normal. This makes it somewhat risky trying to maneuver under the shower. Consequently, I switched rooms for one with just a shower with a conventional, fully closing shower door. Last, there was no iron / ironing board in the room or even available at the hotel. I was pointed to a nearby laundry. The breakfast buffet was also unexceptional, and the few cooked dishes were not particularly hot, let alone warm. The large tour groups the hotel catered to ensured food items were frequently needing a “top up” in the dining room’s early opening hours.

    Stayed 2 nights in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    This hotel was in a good location for getting around the city. Also close to some good restaurants

    Stayed 3 nights in Sep 2019

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