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3.8 out of 5

"The hotel was beautiful,quiet and peaceful! The staff were very helpful and friendly! The breakfast was very good and the pool was well maintained and ... " More

By lacey on Tue 04 Aug 2015

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£68* Per night/room 15 May - 16 May

Junior Suite, With View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Extra Extra Large)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

NH Palermo's great location gets high marks from our customers. During your stay, you're just a quick walk from Palermo Harbour. Free WiFi in public areas, an outdoor pool and a restaurant are available. This 4-star hotel has 226 rooms over 5 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LED TVs
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine and pool views while dining at I Paladini
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests speak favourably about the breakfast and the central location
  • Steps from Foro Italico and Via Lincoln
  • Cats and dogs welcome for a fee

NH Palermo ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Palermo

Everyone (1) Couples (4) Family (2)
5 out of 5

Wonderful stay

The hotel was beautiful,quiet and peaceful! The staff were very helpful and friendly! The breakfast was very good and the pool was well maintained and very relaxing! Had a wonderful stay and would highly recommend it.

Posted by on 4 Aug 2015

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3 out of 5

Not the best

Ok, where to begin! I stayed here for 3 nights and upon arrival our room was double booked so after some confusion the staff sorted it. The room we were in only had 1 power socket in the bathroom so we were attempting to charge our laptop and phones from the single socket! The bedding was never changed and we had to request new bedding however it still was not changed. The mini bar fridge could not be plugged into the socket which didn't work anyway. The phone didn't work properly either. Half the reception staff couldn't be bothered but the other half were really helpful, breakfast is on for a good few hours, taxis are readily available, there is a nice walk along the sea but there are boulders between u and the sea. Food is good there and there is a small outdoor pool too which was nice. Overall it is not the worst place to stay if all ur after is a room with a bed and some breakfast bug if u want more then look elsewhere!!

Posted by on 30 Oct 2012

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1 out of 5

Worse hotel i have ever been to.

My mum and i arrived at the hotel with our big suitcases and no one to help us with the steps. Once at the reception they treated us as if we were some kind of terrorist not hello welcome it was give us your passport. then a key was handled they didnt tell us on which floor we were or nothing else about the breakfast or the hotel amenties. Once in the room i was literraly disgusted hairs in the bath and the smell of urine from the shower curtain was horrible. the toilet seat was dirty. We had a balcony and there was a lot of debris from the cracked ceiling falling onto it. I went back to the reception to tell the manager and he looked at me and shook his shoulders as if well what do you want me to do. he then said ill get someone to clean it. we left the hotel only to come back late at night and the room was in the same condition except for the debris on the balacony were swept. the next morning we went for breakfadt which was really nice once we went back up the room had been srviced but the only thing that was done was the towel were changed and the bed was bearly made we were completely shocked. we just left and spent the whole day and night out. the next day we cheked out and the only thing thst was asked is did you take anyting from the mini bar ? as i already paid in the full for the hotel i just left. i wished i never stayed ther and could actually get my money back as the only god thing there was the breakfast. bad staff and very poor hygiene.

Posted by on 10 Jul 2012

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5 out of 5
Sehr gutes Hygiene Konzept, top Personal, gute Zimmerausstattung

Posted by , from Baden on 31 Oct 2020

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4 out of 5
Super Lage, neue, schöne Zimmerausstattung, gutes Frühstück trotz Corona. Leider hat das Personal bei der Zimmerreinigung total versagt. Schon bei der Ankunft überall lange schwarze Haare im Bad, die Toilette nicht sauber. Bei der Ankunft lag im Bad hinter dem Abfalleimer ein Gegenstand am Boden. Dieser lag auch noch bei der Abreise dort... Schade, sonst war alles top.

Posted by , from Schweiz on 4 Aug 2020

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4 out of 5

Hôtel sympa, chic

Pros: Cossu, plutôt chic et personnels agréables
Cons: l'entretien de la baignoire, la climatisation trop bruyant et qui se dérègle régulièrement.
Location: Sincèrement, je regrette mon séjour à Palerme. Cette ville est sombre, lugubre, vieillissante et plutôt pauvre.
Personnels Accueillants, sympa. Les chambres étaient impeccables à notre arrivée. Petites taches de café sur la table mais rectifié rapidement après l'avoir signalé. Manque de soin et d'entretien de la baignoire. L'hôtel est plus chic et vaut bien ses 4 étoiles. La piscine est superbe mais légèrement bruyant au vue du passage et klaxon à tout va. La mer (et non la plage) est de l'autre coté du boulevard (très dangereux à traverser avec des enfants). Vous pourrez l'admirez mais pas y accéder. Le buffet du petit déjeuner est bien.

Posted by , from Beauvais on 16 Mar 2018

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4 out of 5

Good hotel with nice pool

Rooms are clean, the standard is good, reception speaks english. Breakfast buffet is big (beside cereals, breads, eggs and meats there are also sicilian specialties, gluten free bread, soy- and lactose-free milk). The pool area is charming and has a good service. The pool restaurant offers small dishes during the day and more plates at restaurant times. waiters at pool restaurant were not the nicest. Spending the morning at the pool was a great way to start your Palermo day. There is no beach for swimming around but a nice promenade for walking and watching yachts. For the beach you got to get a taxi, 15mins or two buses, 30mins to get to mondello beach. For a day trip take the train at stazione centrale for Cefalù, a beautiful village with a huge white sanded beach > 50mins by train. The hotel is just next to Foro Italico, a nice avenue with three or four restaurants and gelaterias. One of them should be the oldest fish restaurant of the city. In the evenings you can eat fresh moules et frites.

Posted by , from Zurich on 30 Aug 2016

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4 out of 5

Lomailijat

Hotelli on hyvällä paikalla Palermossa. Keskusta ja vanha kaupunki ovat kävelymatkan päässä. Hotelli oli siisti ja aamupala oli todella hyvä. Uima-allasalue oli hieno ja siisti. Huoneesta oli näköala merelle, jos näkyi lähtevät ja saapuvat risteilijälaivat. Kävimme Mondellossa ja Cefelussa. Yövyimme 5 yötä. Tulomatkalla tulimme hotelliin kimppataksilla 20 euroa ja lähtiessä omalla taksilla 45 euroa. Palermo oli kaupunkina rähjäisen kaunis.

Posted by on 8 Jul 2015

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 2 June:

  • Swimming pool

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. There are 13 meeting rooms available. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly NH Palermo. This 4-star Palermo hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Palermo (PMO-Punta Raisi) (32.5 km / 20.2 mi)
  • Train station: Palermo Central Station (1.2 km / 0.8 mi)

Room Amenities

NH Palermo offers 226 forms of air-conditioned accommodation with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers. This Palermo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

I Paladini – Overlooking the pool, this restaurant specialises in Mediterranean cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 55 lbs Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The hotel advises that Junior Suites and Executive Suites are accessible by stairs only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 for adults, and EUR 16 and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 11 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Palermo
  • Palermo NH
  • Jolly Hotel Palermo
  • Nh Palermo Hotel Palermo
  • NH Palermo Sicily
  • Palermo Jolly Hotel
  • NH Palermo Hotel
  • NH Palermo Palermo
  • NH Palermo Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.