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4.3 out of 5

"The staff here were brilliant. The hotel is up a hill but it’s well worth a visit. " More

By a verified traveller on Tue 03 Sep 2019

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Junior Suite, Sea View (single use)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite, Sea View (3 adults )

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, Partial Sea View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Triple Room (3 adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Sea View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 Bedroom (single use)

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at GPRO Valparaiso Palace & Spa. During your stay, you're just a quick walk from Porto Pi Centro Comercial. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body wraps, hot stone massages or body scrubs at HSPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Port of Palma de Mallorca and Porto Pi Centro Comercial
  • Airport and local-area shuttle service available for a fee

GPRO Valparaiso Palace & Spa ratings based on 55 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GPRO Valparaiso Palace & Spa

Everyone (12) Couples (27) Business (1) Family (6) Other (2) Friends (2)
5 out of 5
The staff here were brilliant. The hotel is up a hill but it’s well worth a visit.

Posted by on 3 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by Valparaiso Team

Dear Guest, Thank you very much for leaving your feedback after staying at our GPRO Valparaiso Palace & SPA. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Palma. It was a pleasure to have you as our guests and we certainly look forward to welcoming you back soon. Until then the Valparaiso Team wishes you all the best

4 out of 5
Staff were amazing and very helpful. Ebookers have misled on the room type.

Posted by on 4 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Valparaiso Hotel

Dear Guests, Thank you very much for leaving your feedback after staying at our GPRO Valparaiso Palace & SPA. We are delighted to hear that you enjoyed your stay with us and had a wonderful time in Palma. It was a pleasure to have you as our guests and we certainly look forward to welcoming you back. We wish you all the best. Kind regards from the Valparaíso Team

4 out of 5

Great place to relax and unwind

We had a deluxe room, facing the front (sea view) with a balcony. We had expected a king size bed but got 2 singles pushed together, which was OK but not perfect. The room was big and the bathroom clean and functional, although the bath was a little on the small side. The location is fabulous if you want peace and quiet. The downside of that is that you need to take a bus/taxi to get anywhere. The real plus point of this hotel is the spa and pool facilities. 2 outdoor pools 1 well-heated indoor/outdoor pool jacuzzis galore choice of sauna choice of steam room various showers... we were overwhelmed at the variety of things available, all free to guests. The best spa facilities I've ever experienced. Staff were really helpful and cheerful, food good too. Having spent 2 nights here before going to Pollenca and we wished we had booked another night at the end of our stay.

Posted by on 13 Oct 2015

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3 out of 5

Could have been better!

Location a little away from the action and very quiet. Booked a double room, but got two twins. Did get to change rooms after 1st night, although reception didn't really get why I had a problem. Arrived late, so ordered some tapas in hotel - plenty of it, but wasn't really 5* quality (except for pricing). Calamari was like rubber! Excellent wine list though and very professional and friendly staff. Went for swim in pool and found the water extremely salty, to the extent that I had to get out. Had some nice G&T's by the pool, served by a friendly staff member (Luis).

Posted by on 21 Oct 2014

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4 out of 5

A beautiful hotel!

I love this place. We just spent 4 nights here on a quick getaway basis. It is nice and quiet, with no screaming kids or drunk tourists, blaring music etc. The spa is tranquil and beautiful, as are the grounds and pool areas. It was almost perfect - the only "grumble" is the lack of a shop and that there are no tea/coffee making facilities in the rooms, and they don't put water in the rooms. If the hotel can get that sorted it would be 100% perfect. All in all however a lovely place, and we look forward to returning as soon as possible!

Posted by on 14 Jul 2014

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5 out of 5

Good 5 star

A few problems but the staff sorted it,need a bit more personal touch

Posted by on 28 Jun 2014

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3 out of 5

So so hotel

Very expensive for NO service Unfriendly staff don't mind paying when I get good service.

Posted by on 19 May 2014

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5 out of 5
Das Service Personal am Frühstück darf einwenig mehr schauen ob Gäste was Bestellen wollen Kaffee oder Tee das geht doch immer lange und wenn man Bestellt hat bis der Kaffee kommt geht es auch eher lange! Das Wellness ist schön aber die Sauberkeit im Pool läst zu wünschen überig! Wenn man im Pool draussen ist sind alles Haare und dreck in den Gittern muss Unbedinkt gereinigt werden! Das Personal an der Reception sehr freundlich. Wir kommen gerne wieder!

Posted by on 21 May 2024

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4 out of 5

Posted by on 9 Aug 2023

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4 out of 5

Posted by on 5 Aug 2023

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Property Features

GPRO Valparaiso Palace & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and limo/town car service are available. A sauna, a rooftop terrace, and spa services are also featured at the luxury GPRO Valparaiso Palace & Spa. An area shuttle within 150 metres and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. This 5-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1974
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle within 150 metres available for a surcharge
  • Parking: Free self parking

Room Amenities

GPRO Valparaiso Palace & Spa offers 174 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. 32-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Electric kettle
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.

GPRO Valparaiso Palace & Spa has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

HSPA has 12 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 12
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Mud bath in spa
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

GPRO Valparaiso Palace & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 16 years old have limited access to the spa area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 132 per vehicle (return)
  • Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grupotel Valparaiso Palace
  • Grupotel Valparaiso Palace Hotel Palma de Mallorca
  • Grupotel Valparaiso Palace Palma de Mallorca
  • GPRO Valparaiso Palace Hotel Palma de Mallorca
  • GPRO Valparaiso Palace Hotel
  • GPRO Valparaiso Palace Palma de Mallorca
  • GPRO Valparaiso Palace
  • GPRO Valparaiso Palace & SPA Palma De Mallorca, Majorca
  • GPRO Valparaiso Palace & Spa Hotel
  • GPRO Valparaiso Palace & Spa Palma de Mallorca
  • GPRO Valparaiso Palace & Spa Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.