Enter dates to see availability

Hotel Description

The comfortable rooms at Hesperia Ciudad de Mallorca get good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Port of Palma de Mallorca. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This 4-star hotel has 62 rooms over 3 floors. Each room includes amenities such as free WiFi and a balcony.

  • Air-conditioned rooms with balconies, TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Sa Calobra
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business centre and meeting rooms
  • On-site recreation includes a fitness centre
  • Guests like the accommodation for the cleanliness, overall comfort and nice bathrooms
  • Just a 5-minute walk from Paseo Maritime and 9 minutes on foot from Port of Palma de Mallorca

Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room (Extra Bed 3 adults)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hesperia Ciudad de Mallorca ratings based on 12 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hesperia Ciudad de Mallorca

Everyone (3) Couples (3) Business (1) Family (1) Friends (1)
5 out of 5
Very friendly staff, even though we arrived late into the evening. Lovely clean swimming pool, great facilities, really comfortable beds. Highly recommended.

Posted by on 4 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

8 Aug 2019 by María Herrero

Dear guest, We are more than happy to know that we were able to reach your expectations and we would love to become your home in the island. Best regards, María Herrero General Manager

4 out of 5

Posted by on 28 Jan 2019

Was this review helpful to you?
Comment from Hotel Management

17 Feb 2019 by Cristina Benítez

Muchas gracias por su valoración. Esperamos darle de nuevo la bienvenida muy pronto :)

4 out of 5
Grosse saubere Zimmer. Es sah so aus als würde jedes Zimmer einen Balkon haben. Kleiner Pool mit Sonnen.-und Schattenplätzen. Der Pool ist zwar nicht gross, aber ziemlich tief. Mit dem Taxi hat man etwa 10-15 Min bis ins Zentrum von Palma. (Je nach Verkehr) Das Hotel ist etwas erhöht, es liegt am Hang in der nähe des Castell de Bellver. Man hat von hier aus zum Teil eine schöne Aussicht auf die Stadt.

Posted by on 7 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

8 Aug 2019 by María Herrero

Thank you for your review! We are happy to know that you enjoyed your days with us and we are looking forward to welcome you back very soon. Best regards, María Herrero General Manager

4 out of 5

Posted by on 29 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

31 Dec 2018 by Cristina Benítez

¡Muchas gracias por hacernos llegar su valoración! Esperamos poder volver a darle la bienvenida muy pronto. Atentamente,

2 out of 5

A money machine - the client is irrelevent

Room ok - good size Most of the breakfast staff friendly The rest not No bar - except during restaurant hours - but no bar personnel Regular oversights by cleaning staff Excessively expensive, below 4star average breakfast. Definitely a last resort hotel. Ant infestation in bathroom Old, worn.out and ripped towels - often none - requests made régulièrement to have a towel. Limited supply of soap/shower gel. Not recommendéd

Posted by , from Nice on 6 May 2018

Was this review helpful to you?
Comment from Hotel Management

8 May 2018 by Cristina Benítez

Dear Guest, Firstly we would like to express our apologies for not having met to your expectations. Thanks for let us know your experience, guest comments make possible our improvement, so similar situations are not repeated in future. Receive my best regards from the NH Ciutat de Mallorca,

4 out of 5

Pieni mukava hotelli kauniilla puutarhalla

Pros: Kyllä pidin hotellista erittäin paljon mitä edellä kerroin.
Cons: Minulle kaikki oli riittävän hyvää. ei tule mitään mieleen.
Location: Hotellin sijainti korkealla mäellä josta oli noin 1,5km bellverin linnaan, myös joutui kiipeämään korkealle mäelle. Uimarannalle Cala Majoriin oli 3k
Loistavat sääolot ja vietimme aikaa hotellin uimaaltaalla, koska ranta oli suhteellisen etäällä hotellista. Hotelli sijaitsi melko korkealla mäellä ja oli kuntoilulle otollinen.

Posted by , from Helsinki on 22 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

8 May 2018 by Cristina Benítez

Dear Pena, We greatly appreciate the time you spent to review your recent experience in our hotel. We have many warm days to be spent in our garden, so looking forward to welcoming you back soon, receive my best regards from the NH Ciutat de Mallorca,

4 out of 5

Siisti pieni hotelli rinteessä

Pros: Tilavista huoneista ja hyvästä aamiaisesta.
Location: Hotellin lähellä on ostoskeskus, jossa voi illan päätteksi käydä vielä katselemassa ja tekemässä ostoksia, jos ei jaksa enää kaupungilla samoilla.
Hotelli on siisti, henkolökunta ystävällistä ja puhuu hyvää englantia. Kartasta katsottuna hotelli on lähellä rantakatua, mutta sijaitsee rinteessä, joten matkaa on reilusti rantakadulle. Hotellin edessä on taksitolppa ja bussipysäkki, joilla hotellilta on helppo liikkua kaupungille. Huoneet ovat tilavat ja siistit. Hotelliaamiainen ei ollut perinteinen buffa vaan siellä oli kivoja erikoisuuksia perinteisten tarjottavien rinnalla.

Posted by , from Raasepori on 25 Nov 2017

Was this review helpful to you?
4 out of 5

Hyvä palvelu

Pros: Aamiainen
Cons: TV kanavatarjontaan englanninkielisiä kanavia.
Location: Pääsi hyvin liikkumaan bussilla 46. Lähellä iso ostari.
Ystävällinen henkilökunta ja loistava aamiainen. Lähellä Belverin linna ja suuri ostoskeskus. Autonvuokraus toimi hyvin hotellin kautta ja saaren eri osiin pääsi kätevästi. Hotellin parkkipaikka käytettävissä. Sauna poistettu käytöstä, se olisi ollut mukava lisä.

Posted by , from Helsinki on 11 Nov 2017

Was this review helpful to you?
4 out of 5

Für eine Nacht ok

Dusche und WC Bereich sehr klein. Schöne Aussenanlage und Freundliches Personal. Kleine Speisen können im Restaurant gegessen werden. Parkplatz vorhanden, jedoch nicht in rauen Mengen

Posted by on 24 Jul 2015

Was this review helpful to you?
4 out of 5

...Preis Leistung Top

...Das Hotel liegt etwas Oberhalb..mit einem Mietfahrzeug sehr gut zu ereichen...ansonsten hat es immer Taxis oder ein Bushaltestelle hat es auch direkt neben dem Hotel...Die Angestellten waren immer sehr freundlich und aufmerksam...das Frühstück war für € 9 pro Person sehr günstig..es hatte von allem und für alle etwas dabei und es war alles sehr frisch...in grossen und ganzen sehr zu empfehlen...

Posted by on 23 Apr 2015

Was this review helpful to you?

Property Features

Hesperia Ciudad de Mallorca offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 2906 square feet (270 square metres). A terrace, multilingual staff, and a garden are also featured at the business-friendly Hesperia Ciudad de Mallorca. Free self parking is available. This 4-star Palma de Mallorca hotel is smoke free.

  • 62 guestrooms or units
  • 3 levels
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palma de Mallorca (PMI) (13.1 km / 8.1 mi)
  • Parking: Free self parking

Room Amenities

Hesperia Ciudad de Mallorca offers 62 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This Palma de Mallorca hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Sa Calobra – This restaurant specialises in Mediterranean cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.65 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.9 for adults and EUR 16.9 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hesperia Ciutat
  • Hesperia Ciutat Hotel
  • Hesperia Ciutat Hotel Mallorca
  • Hesperia Ciutat Mallorca
  • Hesperia Mallorca
  • Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
  • Hesperia Ciutat De Mallorca Palma
  • Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
  • Hesperia Ciutat Mallorca Hotel Palma de Mallorca
  • Hesperia Ciutat Mallorca Hotel
  • Hesperia Ciutat Mallorca Palma de Mallorca
  • Hesperia Ciudad Mallorca Hotel Palma de Mallorca
  • Hesperia Ciudad Mallorca Hotel
  • Hesperia Ciudad Mallorca Palma de Mallorca
  • Hesperia Ciudad Mallorca
  • Hesperia Ciudad De Mallorca Palma De Mallorca
  • Hesperia Ciutat De Mallorca Palma
  • Hesperia Ciutat De Mallorca
  • Hesperia Ciudad de Mallorca Hotel
  • Hesperia Ciudad de Mallorca Palma de Mallorca
  • Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.ebookers.com/Palma-de-Mallorca-Hotels-Hesperia-Ciudad-de-Mallorca.h110099-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.