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4.6 out of 5

"The staff was very helpful, the breakfast and dinner buffet was very good with a lot of choice of food. The sea was near the hotel and clean. Overall, ... " More

By a verified traveller on Wed 28 Aug 2019

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Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£96* Per night/room 1 Nov - 2 Nov

Junior Suite, Terrace

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Terrace, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Balcony, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Terrace, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hipotels Playa de Palma Palace's great location. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 3 bars and a full-service spa. This 5-star hotel has 224 rooms. Free WiFi and furnished balconies are available in all rooms.

  • Air-conditioned rooms with furnished balconies, flat-screen TVs and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or massages at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the bar
  • 4.7 mi (7.5 km) from FAN Mallorca Shopping and 7.8 mi (12.6 km) from Paseo Maritime

Hipotels Playa de Palma Palace ratings based on 53 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hipotels Playa de Palma Palace

Everyone (34) Couples (10) Family (6)
4 out of 5
The staff was very helpful, the breakfast and dinner buffet was very good with a lot of choice of food. The sea was near the hotel and clean. Overall, we really enjoyed our stay at the Hiphotel Playa de Palma Palace.

Posted by on 28 Aug 2019

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Comment from Hotel Management

28 Aug 2019 by José García. Assistant Manager

Dear guest: Thank you very much for taking part of your time to leave a review. Your feedback is essential for us, as our main mission is to take care of our guests and make them live a unique experience. We are delighted to hear that our facilities and our gastronomic offers have reached your expectations. We will forward the message to our whole team and it will be a pleasure to welcome you back here in Hipotels on your next visit to Palma de Mallorca. Kindest regards from sunny Mallorca, José García Assistant Manager

5 out of 5
A great hotel. Spacious rooms, fabulous breakfast and very friendly staff. The roof top bar is fantastic.

Posted by on 21 Jun 2019

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4 out of 5

Posted by on 11 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by José García Subdirector

Gracias por su valoración. Esperamos que haya disfrutado de la estancia. Saludos, José García Subdirector

5 out of 5
One of the nicest hotel I have stayed so far! Excellent breakfast, breathtaking roof-top bar etc...

Posted by , from Brussels on 28 Aug 2018

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Comment from Hotel Management

29 Aug 2018 by José García Assistant manager

Dear guest: Thank you very much for taking the time to leave some feedback about your experience at Hipotels Playa de Palma Palace. We are delighted to verify that our will to meet our guest's expectations becomes a reality through your experience. We thank you for your kind words. Your feedback Will be helpful for all other travelers who wish to learn more about everything we have to offer. Thank you again. We hope you choose Hipotels again for your next visit to Mallorca. We will be more than happy to give you a warm welcome. Kindest regards from sunny Mallorca, José García Assistant manager

5 out of 5

Hotel next to the beach

Loved the breakfast variety and everything was just perfect all the staff where lovely

Posted by on 17 Aug 2017

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5 out of 5
Super nettes Personal

Posted by on 27 Aug 2021

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Comment from Hotel Management

8 Sep 2021 by Deputy Manager

Sehr geehrter Gast. Wir schätzen Ihr Kommentar über unser Hotel Hipotels Playa de Palma Palace. Wir sind stolz, zu hören, dass Ihr Aufenthalt Ihren Vorstellungen entsprochen hat. Sollten Sie erneut an der Playa de Palma sein, zögern Sie nicht uns zu besuchen.

5 out of 5
Top Hotel an der Playa de Palma.. sehr empfehlenswert

Posted by on 5 Aug 2021

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Comment from Hotel Management

12 Aug 2021 by Subdirektor

Sehr geehrter Gast: Vielen Dank für Ihren Kommentar und für die Wahl unseres Hotels Hipotels Playa de Palma Palace. Wir sind glücklich, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie wieder als Gast in unserem Hotel begrüssen zu dürfen. Mit freundlichen Grüssen, José García Subdirektor

5 out of 5
Echte 5 Sterne ,ohne wenn und aber . COVID Konzept funktioniert sehr gut und alles was fehlt (Wasserkocher ,Haarspüllung und so weiter) bekommt man schnell dazu .

Posted by on 27 Jun 2021

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Comment from Hotel Management

13 Jul 2021 by Deputy Manager

Lieber Gast, das gesamte Team vom Hipotels Playa de Palma Palace bedankt sich recht herzlich für Ihre grossartige Bewertung und die positiven Kommentare. Wir freuen uns sehr, dass Sie einen schönen Urlaub in unserem Haus verbracht haben und hoffen, Sie schon bald wieder hier im Hipotels Playa de Palma Palace begrüssen zu dürfen. Mit freundlichen Grüssen, Die ganze Hipotels Playa de Palma Palace Team

5 out of 5
Einfach traumhaft!

Posted by on 1 Apr 2021

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Comment from Hotel Management

27 May 2021 by Subdirektor

Sehr geehrter Gast: Vielen Dank für Ihren Kommentar und für die Wahl unseres Hotels Hipotels Playa de Palma Palace. Wir sind glücklich, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie wieder als Gast in unserem Hotel begrüssen zu dürfen. Mit freundlichen Grüssen, José García Subdirektor

5 out of 5
J'ai apprécié la disponibilité du personnel, son amabilité, la propreté de l'hôtel et la qualité de la cuisine.

Posted by on 25 Feb 2020

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Property Features

Hipotels Playa de Palma Palace offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and a garden are also featured at the luxury Hipotels Playa de Palma Palace. This 5-star Palma de Mallorca hotel is smoke free.

  • 224 guestrooms or units
  • 3 bars or lounges
  • Dining venue
  • Bar by the pool
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hipotels Playa de Palma Palace offers 224 forms of accommodation with minibars and a hairdryer. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.

Restaurante – This buffet restaurant serves breakfast and dinner.

Lobby Bar – On-site piano bar. Open daily.

Heaven Rooftop Bar – On-site rooftop bar. Open daily.

Snack Pool Bar – This rooftop bar only serves lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hipotels Playa de Palma Palace

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts Visa and Mastercard; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • In-room safe fee: EUR 2.30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hipotels Playa Palma Palace Adults Hotel
  • Hipotels Palace Adults Hotel
  • Hipotels Playa Palma Palace Adults
  • Hipotels Palace Adults
  • Hipotels Playa de Palma Palace Adults Only
  • Hipotels Playa Palma Palace Hotel Playa de Palma
  • Hipotels Playa Palma Palace Hotel
  • Hipotels Playa Palma Palace Playa de Palma
  • Hipotels Playa Palma Palace
  • Hipotels Playa De Palma Palace & Spa Majorca
  • Hipotels Palma Palma Mallorca
  • Hipotels Playa de Palma Palace Hotel
  • Hipotels Playa de Palma Palace Palma de Mallorca
  • Hipotels Playa de Palma Palace Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.