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"Great rooftop pool and clean, modern rooms. Everything you could need and an easy walk into the Old Town. " More

By a verified traveller on Mon 09 Mar 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£103* Per night/room 27 Oct - 28 Oct

Junior Suite, Terrace

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel HM Balanguera. During your stay, you're just a quick walk from La Rambla. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the pool and the comfortable guestrooms
  • Within a 15-minute walk of La Rambla and Feixina Park

Hotel HM Balanguera ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel HM Balanguera

Everyone (3) Couples (10) Family (1) Friends (3) Other (1)
4 out of 5
Great rooftop pool and clean, modern rooms. Everything you could need and an easy walk into the Old Town.

Posted by on 9 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Dept. Reception

Dear guest, Thank you for your stay with us, we are so glad that you have enjoyed in our hotel and we wish to see you in the future. Kind regards,

3 out of 5
Generally nice hotel in a good location. Unfortunately the incompetent receptionist gave a key card for our room to another guest who came into our room at midnight giving us the shock of our lives and completely betrayed the trust which is needed for a hotel to function. Our complaints were not handled well by the receptionist at the time, in the morning or by the hotel management over email. We won't return to this hotel as they have lost our trust and clearly don't see this as an issue, admin mistakes that mean you can have a complete stranger come into your room in the middle of the night are not acceptable.

Posted by on 2 Aug 2018

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Comment from Hotel Management

7 Aug 2018 by Dobrena Staleva

Dear Guest, First of all we would like to apologize again about the inconveniences caused during your stay. We understand your disappointment and we would like to ensure you that the safety of our clients is the most essential to us. As we already have offered to you by e-mail, because of this issue ,we would like to compesate you refunding the 15% of the room rate amount and a 10 % discount on a future stay. We are on your disposal for anything you may need. Thank you and Kind regards,

4 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by Dept. Reception

Dear guest, Thank you for your puntuation, we hope you have enjoyed in our hotel. Wishing seeing you again. Kind regards,

5 out of 5

Gutes Hotel in nähe Stadtzentrum

Pros: Sauberes und schönes Hotel
Das Hotel war sauber und die Zimmer waren wirklich schön eingerichtet. Man konnte auch gut ins Stadtzentrum spazieren, dauerte nur ca. 20-30min. Es ist ein bisschen ausserhalb und daher hat es nicht viele Läden und Restaurants in der Nähe. Auch das Personal war sehr freundlich und zuvorkommend.

Posted by on 27 Jan 2018

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5 out of 5

Tolles Stadthotel

Pros: der minimalistische Stil, das informelle Frühstück mit unterschiedlichen Sitzmöglichkeiten
Cons: Orangensaft könnte frisch gepresst sein
Location: 10min zu Fuss von Einkaufsmöglichkeiten, Bars, Restaurants
Personal an der Rezeption gibt extrem gute Beratung für alle Wünsche

Posted by , from Deutschland on 24 Jan 2018

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5 out of 5

Awesome

Was a perfect beautiful location a little bit outside of Palma.

Posted by on 12 Sep 2017

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5 out of 5

Sehr zufrieden

Alles so wie wir es erwartet haben ,super freundlich ,super Frühstück....

Posted by on 3 Jan 2016

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4 out of 5

sehr gutes Preis/Leistungsverhältnis

Sauber, Stylisch. Sehr empfehlenswert. Das Hotel ist etwas vom Zentrum entfernt, aber man erreicht die Altstadt in ca. 15 - 20 Minuten zu Fuss.

Posted by on 25 Sep 2015

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4 out of 5

Tolles Stadthotel

Wir waren 5 Nächte im Hotel und würden wieder dorthin. Einziger Nachteil wenn man es so nennen kann ist die Lage. Man läuft halt etwas länger in die Innenstadt. Aber der große Vorteil ist die geniale dachterasse mit Pool. Frühstück ist top und auch der Service super!

Posted by on 19 Sep 2015

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4 out of 5

Séjour agréable

Nous avons pu profiter pleinement de palma et ses environs grâce à la localisation de l'hôtel.

Posted by on 2 Sep 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 829 square feet (77 square metres) and includes conference centres. An outdoor pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Hotel HM Balanguera. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • 829 sq ft of conference space
  • 77 sq. m of conference space
  • Built in 2012
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marratxi Pont d Inca Station (6 km / 3.8 mi)

Room Amenities

Hotel HM Balanguera offers 40 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Hotel HM Balanguera has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel HM Balanguera

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Nearby parking fee: EUR 15 per day (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balanguera
  • HM Balanguera
  • HM Balanguera Hotel
  • HM Balanguera Palma de Mallorca
  • Hotel Balanguera
  • Hotel HM
  • Hotel HM Balanguera
  • Hotel HM Balanguera Palma de Mallorca
  • HM Balanguera Palma De Mallorca, Majorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.