29 Jul 2021 by Ana
Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. Approaching reception and letting them know of the noise, another room would have been assigned to you upon availability. When visiting us again please make sure our staff is notified of your preference. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We hope that we have the pleasure of welcoming you back to the hotel in the future and please contact us directly before making a reservation so we can ensure your next experience with us will be to your complete satisfaction. Best wishes,the entire JS Hotels Team
28 May 2019 by María
Dear Guest, we are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit.Thank you for sharing. We are also pleased to read that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. What’s more, the great public transport facilities nearby make a stay even more agreeable. It takes so little time to get to the airport by public bus! We look forward to welcoming you back to the JS Palma Stay Hotel in the not too distant future. Sincerely, JS Hotels Team
20 Apr 2019 by María
Dear Guest, on behalf of the entire team we would like to thank you for the trust placed in us. For us, the enjoyment and comfort of our guests is of vital importance to us. It is a pleasure to know that you have enjoyed your stay with us. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. It was our pleasure to have you as our guest. Sunny regards, JS Hotels Team
25 Oct 2018 by María
Dear Guest, thank you for your feedback. We are very sorry to read that your stay at the hotel was not up to par. Please note that your comment about the misunderstanding with your passport has been passed on to the concerned staff. We are very sorry for this! Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. We are also sorry to read about your experience when booking your stay through a third agent. Unfortunately this is out of our control. It´s a shame that you did not enjoy your stay at our Hotel. However, we hope that your tour operator can give you better advice next time. All the best, JS Hotels Team
7 Oct 2017 by María
Dear Guest, it is great to see that you took considerable time in order to review your stay at our JS Hotel. We do take your comments very seriously and shall invest some considerable time in order to come up with some solutions to the issues you pointed out. With regards to the sunbeds, this issue is being transmitted to our guests already during check-in. Further, the management is doing its best to control this problem but sometimes it gets very complicated. Also, this issue is posted in all the elevators with the recommendation to our customers to please NOT reserve sunbeds before 9:00 am. We are very sorry about any inconvenience you may have had. We are truly honoured that you chose to stay with us. Best wishes, JS Palma Stay Team
6 Nov 2021 by Ana
Dear Melina, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We will ensure to pass your praise onto the entire team, especially to those who have received a personal mention. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, JS Hotels Team
21 Sep 2021 by Ana
Lieber Radoslav, herzlichen Dank für Ihre freundlichen Worte und Ihre außerordentlich gute Bewertung! Es freut uns sehr zu hören, dass Sie sich bei uns so wohlgefühlt haben und dass Sie rundum zufrieden waren. Für uns ist es schön zu wissen, dass wir auf dem richtigen Weg sind. Alle unsere Mitarbeiter arbeiten täglich daran unseren Gästen einen ganz besonders persönlichen und freundlichen Service zu bieten. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca, Ihr JS Hotels Team
22 Sep 2021 by Ana
Estimado Alfonso, nos alegra sinceramente saber que su estancia en nuestro establecimiento fue de su completo agrado. Todo el equipo trabaja a diario para que nuestros huéspedes tengan una fantástica estancia. Muchas gracias por su visita, esperamos tener la oportunidad de verle de nuevo por nuestras instalaciones. Reciba un cordial saludo. Atentamente, todo el equipo de JS Hotels
13 Aug 2021 by Ana
Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team
Hotel JS Palma Stay - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference centres. A hot tub, a sauna, and a terrace are also featured at the eco-friendly Hotel JS Palma Stay - Adults Only. This 4-star Palma de Mallorca hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Hotel JS Palma Stay - Adults Only offers 242 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Snack Bar – This bar specialises in international cuisine.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club, a spa tub and a sauna.
Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Thalia Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.