"Close to airport, beach and facilities at Can Pastilla. Staff very good. Room a little small but comfortable nevertheless " More
29 Sep 2022 by Ana
Dear Louise,thank you so much for your positive review. We are indeed pleased to hear you had an enjoyable stay with us and that we have met your expectations.This is really one of the things that we try to achieve at our hotel. Hoping to see you again soon!Best wishes, the entire JS Hotels Team
29 Jul 2021 by Ana
Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. Approaching reception and letting them know of the noise, another room would have been assigned to you upon availability. When visiting us again please make sure our staff is notified of your preference. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We hope that we have the pleasure of welcoming you back to the hotel in the future and please contact us directly before making a reservation so we can ensure your next experience with us will be to your complete satisfaction. Best wishes,the entire JS Hotels Team
28 May 2019 by María
Dear Guest, we are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit.Thank you for sharing. We are also pleased to read that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. What’s more, the great public transport facilities nearby make a stay even more agreeable. It takes so little time to get to the airport by public bus! We look forward to welcoming you back to the JS Palma Stay Hotel in the not too distant future. Sincerely, JS Hotels Team
20 Apr 2019 by María
Dear Guest, on behalf of the entire team we would like to thank you for the trust placed in us. For us, the enjoyment and comfort of our guests is of vital importance to us. It is a pleasure to know that you have enjoyed your stay with us. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. It was our pleasure to have you as our guest. Sunny regards, JS Hotels Team
25 Oct 2018 by María
Dear Guest, thank you for your feedback. We are very sorry to read that your stay at the hotel was not up to par. Please note that your comment about the misunderstanding with your passport has been passed on to the concerned staff. We are very sorry for this! Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. We are also sorry to read about your experience when booking your stay through a third agent. Unfortunately this is out of our control. It´s a shame that you did not enjoy your stay at our Hotel. However, we hope that your tour operator can give you better advice next time. All the best, JS Hotels Team
17 Aug 2023 by Maria
Lieber Gast,vielen Dank für Ihre positive Bewertung. Unser Ziel ist es, unseren Gästen unvergessliche Erlebnisse zu bieten und wir freuen uns sehr, dass wir einen positiven Eindruck hinterlassen konnten. Seien Sie versichert, dass wir Ihren freundlichen Kommentar mit dem gesamten Team teilen werden.Wir hoffen, dass wir Sie recht bald wieder bei uns begrüßen dürfen. Mit den besten Wünschen das gesamte JS Hotels Team
8 Aug 2023 by Maria
Dear Pasi,we take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on. Thank you for your feedback.We apologise for the housekeeping irregularities you experienced during your recent stay. Our hotel normally has a high standard of cleanliness and our primary aim is to ensure that every guest has a pleasant and relaxing stay with us. Naturally, sheets are changed regularly and we clean the room each day, so we do not quite understand what could have possibly happened.Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. We are truly sorry that you would have preferred a bigger room. We encourage you to please communicate any issues to the reception desk next time, who would have been delighted to assist you. Despite this, we hope that we will have the pleasure of welcoming you back to the hotel again.Best wishes, JS Hotels Team
24 Jun 2023 by Maria
Dear Tina,it is so lovely to know that you had a great impression of our JS Hotel. Thank you very much for sharing your comments with the travellers community and for the time taken to write your kind review. We are absolutely flattered that you would consider to come back. It would be our absolute pleasure to welcome you back in the near future. Kind regards, JS Hotels Team
Hotel JS Palma Stay - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Event space at this hotel measures 1324 square feet (123 square metres) and includes a conference centre. A hot tub, a sauna, and a terrace are also featured at the business-friendly Hotel JS Palma Stay - Adults Only. This 4-star Palma de Mallorca hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Hotel JS Palma Stay - Adults Only offers 242 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Snack Bar – This bar specialises in international cuisine.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club, a spa tub and a sauna.
Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
