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4.2 out of 5

"Fantastic location near a beach, shops, and restaurants (some of which are absolute treasures!). Great staff, cocktails served at the pool. The room w ... " More

By a verified traveller on Wed 28 Jul 2021

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Standard Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£144* Per night/room 12 Sep - 13 Sep

Triple con Balcón

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room Single Use, Balcony

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Economy Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Hotel JS Palma Stay - Adults Only's beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Cala Estancia. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

  • Free WiFi
  • Enjoy international cuisine while dining at Snack Bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Treat yourself to body scrubs, hydrotherapy or body wraps at Thalia Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the restaurant and the beach
  • Steps from Cala Estancia and 5 minutes on foot from Platja de Can Pastilla
  • Dogs welcome free of charge (restrictions apply)

Hotel JS Palma Stay - Adults Only ratings based on 43 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel JS Palma Stay - Adults Only

Everyone (29) Couples (7) Family (2)
3 out of 5
Fantastic location near a beach, shops, and restaurants (some of which are absolute treasures!). Great staff, cocktails served at the pool. The room was noisy and the curtains wouldn't shut out the sun, so I'd wake up at 7 from banging of doors and sunlight... never got more than 5 hours of sleep which was terrible. The highly praised breakfast is vast, but the quality really not that good (weird sausages, and the scrambled eggs are sweet for some reason).

Posted by on 28 Jul 2021

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Comment from Hotel Management

29 Jul 2021 by Ana

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. Approaching reception and letting them know of the noise, another room would have been assigned to you upon availability. When visiting us again please make sure our staff is notified of your preference. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. We hope that we have the pleasure of welcoming you back to the hotel in the future and please contact us directly before making a reservation so we can ensure your next experience with us will be to your complete satisfaction. Best wishes,the entire JS Hotels Team

5 out of 5
Great location 9 min in a taxis from airport. Great spa and 2 mins to the beach.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by María

Dear Guest, we are excited to know that your stay has been so satisfactory, for us it is paramount to know that our guests have felt comfortable and just like at home during their visit.Thank you for sharing. We are also pleased to read that you chose to highlight our magnificent location near the airport, just 500 metres from the beach. What’s more, the great public transport facilities nearby make a stay even more agreeable. It takes so little time to get to the airport by public bus! We look forward to welcoming you back to the JS Palma Stay Hotel in the not too distant future. Sincerely, JS Hotels Team

4 out of 5
The staff was really helpful and nice, all the amenities were very nice especially the jacuzzi on the roof top 👌 the food was ok but bit boring and similar everyday.

Posted by on 20 Apr 2019

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Comment from Hotel Management

20 Apr 2019 by María

Dear Guest, on behalf of the entire team we would like to thank you for the trust placed in us. For us, the enjoyment and comfort of our guests is of vital importance to us. It is a pleasure to know that you have enjoyed your stay with us. Regarding our food offer, we have taken note of your suggestions. It is very important for us to know our guest´s opinion, when it comes to planning menus a lot of time and effort are invested. Our guest´s taste play an important part in the decision making process with regard to the improvements to be continuously made. It was our pleasure to have you as our guest. Sunny regards, JS Hotels Team

2 out of 5
Turning up at the hotel, it transpired that ebookers had cancelled my booking, this then took over an hour to resolve after I'd arrived at 2am. I was then told to make my way to reception the following morning at 10am as I'd need to change rooms! Reception took take my passport to photo copy, only then to return it to another hotel guest. Fortunately I noted this at the time and avoided the plot thickening! The hotel itself was clean and tidy, however the food was certinly something to be desired. I can only attribute it to something you'd expect in an old peoples home, boring, flavourless slop and quite frankly an insult to Spanish cuisine. There are load of lovely local Spanish restaurants near by serving delicious food, or even neighbouring hotels (that I went to for food a couple of times) all of which was reasonably priced and value for money. How this is being classed as a 4* hotel I don't know, I feel like I've been sold up the river and ripped off - nothing more than a Premier Inn standard hotel. I'd never stay here again.

Posted by , from City of London on 19 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by María

Dear Guest, thank you for your feedback. We are very sorry to read that your stay at the hotel was not up to par. Please note that your comment about the misunderstanding with your passport has been passed on to the concerned staff. We are very sorry for this! Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. We are also sorry to read about your experience when booking your stay through a third agent. Unfortunately this is out of our control. It´s a shame that you did not enjoy your stay at our Hotel. However, we hope that your tour operator can give you better advice next time. All the best, JS Hotels Team

5 out of 5

Posted by on 9 Sep 2018

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4 out of 5
Pros: Very Friendly
Cons: Already been said
Location: Beach ,shops and Bars all in walking Distance from Hotel The Only Thing Is To Close to the Airport and the noise is Terrible from None stop Flights
Such a beautiful Place to stay ,although " I really thought that they shouldn't serve Drinks In Glass around the Pool area "as several times Glass was broken , although swept up quickly there could still be splinters of it left "and if that got in to your foot or feet could be nasty and painful ... The other thing was Towels left on Seats around the pool "But No one on Them" ,,, from first thing in the morning ,,,,, That should be Stopped . The Area was wonderful But we wont be going Back , As The Noise from The Continues Flying Aircrafts was too Much for us , The place is To Close to the Airport .

Posted by , from Bristol uk on 4 Oct 2017

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Comment from Hotel Management

7 Oct 2017 by María

Dear Guest, it is great to see that you took considerable time in order to review your stay at our JS Hotel. We do take your comments very seriously and shall invest some considerable time in order to come up with some solutions to the issues you pointed out. With regards to the sunbeds, this issue is being transmitted to our guests already during check-in. Further, the management is doing its best to control this problem but sometimes it gets very complicated. Also, this issue is posted in all the elevators with the recommendation to our customers to please NOT reserve sunbeds before 9:00 am. We are very sorry about any inconvenience you may have had. We are truly honoured that you chose to stay with us. Best wishes, JS Palma Stay Team

4 out of 5
Établissement situé à 3 minutes à pied de la mer, 10 minutes en voiture de l’aéroport et environ 15-20 minutes en bus du centre (2€ le bus). Le petit-déjeuner était top, beaucoup de choix. Les piscines sont très belles et propres. Notre chambre était toujours rendu très propre grâce à notre femme de ménage Adriana qui est top !! :) Merci beaucoup. J’ai beaucoup aimé mon séjour dans cet hôtel. Le personnel à la réception est également très sympathique. J’ai aussi beaucoup apprécié le jacuzzi sur le toit de l’hôtel !

Posted by on 5 Nov 2021

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Comment from Hotel Management

6 Nov 2021 by Ana

Dear Melina, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We will ensure to pass your praise onto the entire team, especially to those who have received a personal mention. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, JS Hotels Team

5 out of 5
Weiterhin ein tolles Hotel - sauber, sicher, tolles Personal, sehr gutes Essen, 3 Minuten zum Strand... alle super

Posted by , from Wien on 21 Sep 2021

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Comment from Hotel Management

21 Sep 2021 by Ana

Lieber Radoslav, herzlichen Dank für Ihre freundlichen Worte und Ihre außerordentlich gute Bewertung! Es freut uns sehr zu hören, dass Sie sich bei uns so wohlgefühlt haben und dass Sie rundum zufrieden waren. Für uns ist es schön zu wissen, dass wir auf dem richtigen Weg sind. Alle unsere Mitarbeiter arbeiten täglich daran unseren Gästen einen ganz besonders persönlichen und freundlichen Service zu bieten. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca, Ihr JS Hotels Team

5 out of 5
Top

Posted by on 21 Aug 2021

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Comment from Hotel Management

22 Sep 2021 by Ana

Estimado Alfonso, nos alegra sinceramente saber que su estancia en nuestro establecimiento fue de su completo agrado. Todo el equipo trabaja a diario para que nuestros huéspedes tengan una fantástica estancia. Muchas gracias por su visita, esperamos tener la oportunidad de verle de nuevo por nuestras instalaciones. Reciba un cordial saludo. Atentamente, todo el equipo de JS Hotels

4 out of 5
Personnel tres sympathique, bon etablissememt.

Posted by on 13 Aug 2021

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Comment from Hotel Management

13 Aug 2021 by Ana

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, JS Hotels Team

About the Hotel JS Palma Stay - Adults Only

Location C/ Pins, 26, Palma de Mallorca, Mallorca 7610

Property Features

Hotel JS Palma Stay - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference centres. A hot tub, a sauna, and a terrace are also featured at the eco-friendly Hotel JS Palma Stay - Adults Only. This 4-star Palma de Mallorca hotel is smoke free.

  • 242 guestrooms or units
  • 6 levels
  • 2 buildings
  • 1324 sq ft of conference space
  • 123 sq. m of conference space
  • Built in 1968
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Hotel JS Palma Stay - Adults Only offers 242 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies. A pillow menu is available. Satellite televisions are provided. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Satellite channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Snack Bar – This bar specialises in international cuisine.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club, a spa tub and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling nearby
  • Rock climbing nearby
  • Motor boating nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Skydiving nearby
  • Ziplining nearby
  • Horse riding nearby
  • Jet skiing nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Surfing lessons: Nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Thalia Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property Registry Number – H-PMI 776
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 16
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 20 per person (approximately)
  • In-room safe fee: EUR 3.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Js Palma
  • JS Palma Stay Adults Hotel Playa de Palma
  • Js Stay
  • Js Stay Hotel
  • Js Stay Hotel Palma
  • Js Stay Palma
  • JS Palma Stay Hotel Playa de Palma
  • JS Palma Stay Hotel
  • JS Palma Stay Playa de Palma
  • JS Palma Stay Adults Playa de Palma
  • JS Palma Stay Adults Only
  • Js Palma Stay Palma Mallorca
  • Hotel JS Palma Stay Adults Only
  • Hotel JS Palma Stay - Adults Only Hotel
  • Hotel JS Palma Stay - Adults Only Palma de Mallorca
  • Hotel JS Palma Stay - Adults Only Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.