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4.1 out of 5

"Gutes Hotel. Grosses Frühstücksbüffet. Kommen gerne wieder! " More

By a verified traveller on Mon 05 Sep 2022

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Studio (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Studio (SPA Access, 2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room (2 adults +1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite (Spa Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at BG Pamplona. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, 2 bars and a full-service spa are available.

  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with body scrubs, manicures and pedicures or facials at Pamplona Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the beach and the location
  • Just a 3-minute walk from Playa de Palma and 11 minutes on foot from El Arenal Beach

BG Hotel Pamplona ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BG Hotel Pamplona

Everyone (16) Couples (5) Family (2)
5 out of 5
Gutes Hotel. Grosses Frühstücksbüffet. Kommen gerne wieder!

Posted by on 5 Sep 2022

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4 out of 5

Posted by on 6 Sep 2018

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4 out of 5

Great hotel, excellent location close to the beach

Enjoyed our stay, good staff,facilities and room. Breakfast plentiful but not to our taste, all else really good.

Posted by on 11 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by dt

thanks!

4 out of 5

Lovely hotel, food could be better.

Very clean and modern hotel, rooms were great some with good views. Pool facilities were really good with fabulous day beds to lounge around on! Only (minor) grumble is the food available at the snack bar, not a huge selection and only thing I would recommend is the pizzas. Overall though, would go back as its in an ideal location.

Posted by , from england on 27 Sep 2016

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4 out of 5
Sehr nettes Personal und gute Auswahl bei den Buffets. Leider sind jedoch die Türen bei den Zimmern etwas schlecht isoliert, bei meinem Zimmer (106) hatte es zwei Türen, eine zu einem anderen Zimmer und eine zum Gang. Mit lauten Nachbaren war es ziemlich unangenehm in der Nacht, man hat fast alles so gut gehört, als ob die Tür nicht da wäre. Schade, sonst hat mir das Pamplona wirklich sehr gut gefallen, auch wenn es schon etwas in die Jahre gekommen ist.

Posted by on 25 Sep 2022

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3 out of 5
Gutes und günstiges Angebot an der Poolbar. Personal recht langsam und selbst bei wenigen Gästen recht lange Wartezeiten. Jeden Abend und jeden Morgen war es schwierig, für sechs Personen einen Tisch zu finden, der Chef de Service war jedes mal von Neuem überfordert. Das Buffet war reichhaltig und abwechslungsreich und das Essen war appetitlich angerichtet. Vieles war aber leider ziemlich fad und salzlos zubereitet. Der Risotto-Reis nicht immer gar… Die Zimmer sind zweckmässig eingerichtet, sogar mit Kochnische und grossem Kühlschrank, Kaffemaschine und Wasserkocher. Schöne Sicht zum Pool, bei Dreierbelegung aber recht eng und wenig Platz. Das Schlafsofa ist okay für ein paar Nächte.

Posted by on 11 Aug 2022

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Comment from Hotel Management

18 Aug 2022 by Emmanuelle

vielen Dank für Ihren Kommentar, die Meinung unserer Kunden ist uns wichtig. Mit freundlichen Grüßen.

4 out of 5
Alles Ok. 👍👍👍😀😀😀 WC könnte man noch richtig anschrauben, war locker in Zimmer 503. Buffet war hervorragend. 👍👍👍👏👏👏

Posted by on 5 Aug 2022

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5 out of 5
Hôtel bien aménagé, location idéale, personnel très aimable, petit-déjeuner bien. Mon 2ème séjour dans cet hôtel. Toujours aussi bien. J'y retournerai.

Posted by on 28 May 2022

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4 out of 5
Sehr schönes Hotel, nicht all zu gross und in 2 Gebäuden. Super Morgenessen-Buffett, sehr gutes Essen. Liegt sehr nah am Strand und die Umgebung ist nicht laut. Hat auch Pools und Bars. Wahren schon zum 3mal hier und wieder sehr zufrieden. 👍👍👍👏👏👏😊😊😊

Posted by on 21 Sep 2021

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Comment from Hotel Management

23 Sep 2021 by Emmanuelle

Thank you very much for your opinion.

4 out of 5

Posted by on 27 Sep 2019

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Property Features

BG Pamplona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A kids' pool, a hot tub, and a fitness centre are also featured at the business-friendly BG Pamplona. Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 165 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1975
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

BG Pamplona offers 165 air-conditioned accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 32-inch Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

On-site venue – This cocktail bar specialises in international cuisine and serves breakfast and dinner.

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the health club, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at BG Pamplona

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pamplona
  • Hotel Pamplona Palma de Mallorca
  • Pamplona Palma de Mallorca
  • Hotel Pamplona Playa de Palma
  • Pamplona Playa de Palma
  • Hotel Pamplona Playa De Palma, Majorca
  • Hotel Pamplona
  • BG Pamplona Hotel
  • BG Pamplona Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.