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4.4 out of 5

"Pleasant & welcoming staff, close to restaurant's, 20 minute walk to city centre and shops, only down side was for a 5* hotel that you had to pay to u ... " More

By sweety 666 on Fri 10 Oct 2014

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Red Level Room Sea and Cathedral View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Supreme Family Room (2+1)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Red Level Grand Suite Sea and Cathedral View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Red Level Junior Suite Sea and Cathedral View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite Red Level Sea Cathedral View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, Connecting Rooms

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Hotel Description

With your stay at Hotel Victoria Gran Meliá, you're connected to the convention centre and just a quick walk from Gomila Square. Features include free WiFi in public areas, plus 3 bars and a full-service spa.

  • Free WiFi
  • Enjoy Mediterranean cuisine and ocean views while dining at Ikatza
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to body scrubs, massages or body treatments at Wellness Area
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 11 minutes by foot from Bellver Castle and a 2-minute drive from Feixina Park
  • Airport shuttle service available for a fee

Hotel Victoria Gran Meliá ratings based on 31 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Victoria Gran Meliá

Everyone (8) Couples (14) Family (1) Friends (3)
1 out of 5

Posted by on 7 Apr 2020

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Comment from Hotel Management

2 Jan 2022 by Maria Ansalone

Dear Guest, while thanking you for your visit to Hotel Victoria, Gran Meliá we regret the low evaluation about our services and would like to have more indications about the reasons why we could not fulfill your needs. Kind regards, Maria Ansalone Guest Experience Manager

4 out of 5

Good for city break

Pleasant & welcoming staff, close to restaurant's, 20 minute walk to city centre and shops, only down side was for a 5* hotel that you had to pay to use the coffee facilities in room. Would rather they removed the cd player so you don't get disturbed by loud music being played by inconsiderate guests !

Posted by on 10 Oct 2014

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5 out of 5

Very nice stay

Very happy with 4 nights at GMV in premier room Ignore reviews about noise at night; yes it is on busy road and nightclubs nearby but that did not disturb us. great views from our room of marina and cathedral. Perfect location could walk or bus to centre. Plenty local bars/restaurants Staff very professional and friendly.

Posted by on 30 Aug 2012

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5 out of 5

First Class - up to its star rating

First rate in every way but why do they close the superb pool before 1800 hrs?

Posted by on 27 Jun 2010

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4 out of 5

Posted by on 19 Apr 2024

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5 out of 5
Sauber, sehr freundliches Personal, gute Lage, empfehlenswert.

Posted by on 11 Feb 2024

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Comment from Hotel Management

18 Feb 2024 by The Guest Experience Department

Sehr geerhrte Andrea,vielen Dank für Ihr positives Feedback!Wir danken Ihnen herzlich für Ihre lobenden Worte und freuen uns sehr, dass Sie die Sauberkeit unserer Räumlichkeiten, die Freundlichkeit unseres Personals und die gute Lage unseres Hauses hervorheben. Es ist unser stetiges Bestreben, Ihnen eine Umgebung zu bieten, in der sich die Verbindung zum Land, der Respekt für gut gemachte Dinge und eine zurückhaltende Eleganz in jedem Detail widerspiegeln. Wir sind stolz darauf, dass wir Ihnen einen Einblick in eine Welt des Außergewöhnlichen gewähren und Ihnen mit unserem intuitiven persönlichen Service ein unrivalled fine dining experience bieten konnten.Mit freundlichen GrüßenThe Guest Experience Department

4 out of 5
Infrastruktur etwas in die Jahre gekommen, gute Küche, sehr freundliches Personal, sauber ich würde das Hotel weiterempfehlen!

Posted by on 8 Oct 2023

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Comment from Hotel Management

11 Oct 2023 by Manager

Lieber Herr Werner,Grüße vom Hotel Victoria Gran Meliá, einem Gran Meliá Hotel! Vielen Dank für Ihren Kommentar.Es freut uns sehr, dass Ihnen unsere Küche und das freundliche Personal gefallen haben. Wir sind stolz darauf, unseren Gästen einen hervorragenden Service zu bieten und schätzen Ihr positives Feedback. Wir nehmen Ihre Anmerkung bezüglich der in die Jahre gekommenen Infrastruktur zur Kenntnis und möchten darauf hinweisen, dass unser historisches Hotel eine umfassende Renovierung bis Ende 2023 oder Anfang 2024 plant. Dies wird dazu beitragen, unseren Gästen ein noch besseres Erlebnis zu bieten.Wir bedauern, dass Sie während Ihres Aufenthalts Unannehmlichkeiten erlebt haben und möchten uns für eventuelle Unzulänglichkeiten entschuldigen. Ihre Rückmeldung ist für uns sehr wertvoll, um unseren Service und unsere Einrichtungen kontinuierlich zu verbessern.Wir würden uns freuen Sie eines Tages bei uns wieder zu begrüßen und verbleiben mit freundlichen Grüßen.

5 out of 5
Todo bien!

Posted by on 9 Sep 2022

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Comment from Hotel Management

5 Oct 2022 by Gloria Arenaza-Assistant Guest Experience Manager

Estimado Diego,En nombre de todo el Equipo que formamos el Hotel Victoria, Gran Meliá, queremos darle las gracias por habernos elegido y también por compartir su positiva valoración con nosotros.Esperamos volver a recibirle pronto en nuestras instalaciones.Reciba un cordial saludo,

5 out of 5
Lage, Aussicht (Red Level Room) und Ambiente sind aussergewöhnlich.

Posted by on 12 Apr 2022

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Comment from Hotel Management

17 Apr 2022 by Gloria Arenaza-Assistant Guest Experience Manager

Dear Mr. Dietmar, Thank you for your trust when choosing our Hotel Victoria, a Gran Meliá, to spend your holidays in Palma and also for sharing your valuable opinion on this website. As a Team, it is an honor for us to read that you have enjoyed a wonderful stay with us, highlighting our amazing views over Palma bay and the Cathedral and the location of the Hotel itself. We are already looking forward to have the pleasure of welcoming you back to your home away from home, our Hotel Victoria, a Gran Meliá. Yours sincerely,

5 out of 5
tolles Hotel, zentraler Ort

Posted by on 7 Feb 2022

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Comment from Hotel Management

11 Mar 2022 by Gloria Arenaza-Assistant Guest Experience Manager

Dear Susanna, Thank you so much for taking the time to share with us your opinion about your recent stay with us. We are very glad to know thatyou had a wonderful stay and we are already looking forward to welcome you again in the near future. Warmest regards,

Property Features

Hotel Victoria Gran Meliá offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 5597 square feet (520 square metres) and includes a conference centre. A seasonal outdoor pool, a sauna, and spa services are also featured at the luxury Hotel Victoria Gran Meliá. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Victorian Palma de Mallorca hotel is smoke free.

  • 321 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 bars or lounges
  • Conference rooms
  • 5597 sq ft of conference space
  • 520 sq. m of conference space
  • Built in 1912
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Palma de Mallorca Son Fuster Station (8.7 km / 5.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Victoria Gran Meliá offers 321 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Ikatza – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).

La Terraza del Victoria – This cocktail bar is located by the pool and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Wellness Area has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 1
  • Steam room in spa
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Hotel Victoria Gran Meliá offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staffed front desk
  • Children stay free - maximum age 2
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 55.00 per vehicle
  • Self-parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran Melia Victoria
  • Gran Melia Victoria Hotel
  • Gran Melia Victoria Hotel Palma de Mallorca
  • Gran Melia Victoria Palma de Mallorca
  • Gran Melia Hotel Victoria
  • Gran Melia Palma Victoria
  • Gran Melia Victoria Palma De Mallorca, Majorca
  • Sol Melia Victoria
  • Victoria Gran Melia
  • Gran Melia Victoria
  • Hotel Victoria Gran Meliá Hotel
  • Hotel Victoria Gran Meliá Palma de Mallorca
  • Hotel Victoria Gran Meliá Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.