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4.6 out of 5

"Good location clean rooms friendly staff very fast check in " More

By a verified traveller on Tue 21 May 2019

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The Level, Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£170* Per night/room 26 Oct - 27 Oct

Junior Suite (The Level 2 adults + 1 child)

Bed Count 2 King Beds Maximum Occupancy 3 Max

Suite, 2 Bedrooms (The Level 2 adults + 4 children)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (The Level 4 adults + 2 children)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Triple Room (2 adults + 1 child)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Melia Palma Bay's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Palacio de Congresos. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2016, this 4.5-star hotel has 268 rooms over 9 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour health club, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Fundacion Juan March and 9 minutes from Olivar Market
  • Dogs welcome for a fee (restrictions apply)

Melia Palma Bay ratings based on 22 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Palma Bay

Everyone (14) Couples (2) Family (5)
5 out of 5
Good location clean rooms friendly staff very fast check in

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by María José Guerra Guest Experience Manager

Greetings from Mallorca! On behalf of the entire team of Meliá Palma Bay, we would like to thank you for taking the time to share your recent experience with us at Meliá Palma Bay. We hope you had a nice flight back home and thank you so much for your lovely words towards our staff. We are delighted to read that our hotel and our attentive staff have met your expectations. We invite you to share your experience with the whole Tripadvisor community. It has been a real pleasure having you here and we really hope to welcome you back. We remain at your entire disposal for any further assistance you might need. Wishing you a great day,

5 out of 5

Posted by on 24 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by María José Guerra Guest Experience Manager

Dear Guest, Thank you very much for taking your time and sharing your last experience at Meliá Palma Bay with us as the rest of Expedia´s followers. We are delighted regarding your high given score. We really hope to welcoming you back. Best Regards, María José Guerra Guest Experience Manager

5 out of 5
Lage und Erreichbarkeit des Hotels für meine sportlichen Aktivitäten waren ideal.

Posted by on 6 Feb 2020

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5 out of 5

Posted by on 28 Dec 2019

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4 out of 5
Gute Lage, nahe beim Strand, gute ÖV Sauberkeit im Bad könnte besser sein

Posted by on 12 Oct 2019

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Comment from Hotel Management

13 Oct 2019 by María José Guerra, Guest Experience Manager

Dear Guest, First of all we would like to thank you for taken the time to share your recent Experience with us at Meliá Palma Bay. We really hope to welcome you back soon. Best Regards, María José Guerra Guest Experience Manager

4 out of 5
Die Parkgebühren im Hotel sind zu teuer (15Euro pro Tag). Dies könnte man für Hotelgäste günstiger machen

Posted by , from Mallorca on 11 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by María José Guerra, Guest Experience Manager

Dear Swen, First of all we would like to thank you for taken the time to share your recent Experience with us at Meliá Palma Bay. We kindly inform you that our parking Price is 15 euros per day. Wishing you a lovely day, María José Guerra Guest Experience Manager

5 out of 5
Das Personal war immer hilfsbereit und sehr freundlich. Das Hotelzimmer war sehr sauber und wurde jeden Tag gereinigt. Das Essen war sehr fein und immer frisch. Würde immer wieder gehen☺️

Posted by on 30 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by María José Guerra, Guest Experience Manager

Dear Guest, Thank you very much for taking your time and sharing your last experience at Meliá Palma Bay with us as the rest of ebookers's followers. We are delighted regarding your high given score. We really hope to welcome you back. Best Regards, María José Guerra Guest Experience Manager

4 out of 5
Sehr gutes Frühstück Mehrmals musste man etwas erwähnen bis es erledigt wurde.

Posted by on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by María José Guerra, Guest Experience Manager

Dear Guest, Thank you very much for taking your time and sharing your last experience at Meliá Palma Bay with us as the rest of Google's followers. We really hope to welcome you back in a near future. Best Regards, María José Guerra Guest Experience Manager

5 out of 5
La chambre était vraiment propre. Les employés sympa. La piscine incroyable avec son bar a côté. Le petit dejeuner avec un choix incroyable

Posted by on 11 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by María José Guerra, Guest Experience Manager

Dear Guest, Thank you very much for taking your time and sharing your last experience at Meliá Palma Bay with us as the rest of ebookers's followers. We really hope to welcome you back in a near future. Best Regards, María José Guerra Guest Experience Manager

5 out of 5

Posted by on 20 Jul 2019

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Comment from Hotel Management

21 Jul 2019 by María José Guerra, Guest Experience Manager

Dear Guest, Thank you very much for taking your time and sharing your last experience at Meliá Palma Bay with us as the rest of Ebookers' followers. We are delighted regarding your high given score! We really hope to welcome you back in a near future. Best Regards,

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Melia Palma Bay offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. There are 4 meeting rooms available. A 24-hour health club, a sauna, and a rooftop terrace are also featured at the luxury Melia Palma Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Palma de Mallorca hotel is smoke free.

  • 268 guestrooms or units
  • 9 levels
  • Built in 2016
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Palma de Mallorca (PMI) (8.1 km / 5 mi)
  • Train station: Palma de Mallorca Son Fuster Station (5.3 km / 3.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Melia Palma Bay offers 268 forms of accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.

Trasluz – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Weight limit: 18 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas.Contactless check-in is available.Individually wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 20 and EUR 30 for adults, and EUR 20 and EUR 30 for children (approximately)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per day
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melia Palma Bay Hotel Palma de Mallorca
  • Melia Palma Bay Hotel
  • Melia Palma Bay Palma de Mallorca
  • Melia Palma Bay Hotel
  • Melia Palma Bay Palma de Mallorca
  • Melia Palma Bay Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.