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 Palma de Mallorca •1 Room
 Palma de Mallorca • 1 Room
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Protur Naisa Palma Hotel

4-star property
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears 020 3788 4841
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4.9 out of 5
Exceptional!
See all 14 ebookers Reviews

"The hotel is beautiful. Immaculately cleaned, full of friendly helpful staff (particularly the bar-tender who made our stay memorable with his friendl ... " More

By a verified traveller on Mon 10 Jun 2019

Points Of Interest

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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£131* Per night/room 10 Apr - 11 Apr

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Select)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Connecting Rooms (2 double rooms connected)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room (Promo)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Protur Naisa Palma Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Feixina Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the size of the guestrooms
  • Just a 5-minute walk from Feixina Park and 6 minutes on foot from La Rambla
  • Airport shuttle service available for a fee

Protur Naisa Palma Hotel ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Protur Naisa Palma Hotel

Everyone (7) Couples (4) Family (1)
5 out of 5

Posted by on 9 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by José Calderón - Hotel manager

Dear guest, thank you for your visit and sharing your feedback. We are looking forward for a future visit. Kind regards

5 out of 5
The hotel is beautiful. Immaculately cleaned, full of friendly helpful staff (particularly the bar-tender who made our stay memorable with his friendliness and excellent cocktails). I am not sure why the hotel isn't 5 star. I'd recommend it to everyone staying in Palma. Loved it

Posted by on 10 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by José Calderón - Hotel manager

Dear guest, we are proud to read such a nice feedback from your stay in our Hotel. We hope we can welcome you soon again. Best regards

5 out of 5
Lovely hotel in great location. Welcoming and very friendly staff. Will definitely book again!

Posted by on 16 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Jose Calderón - Hotel Manager

Dear guest, thank you for such a good review of your stay in Protur Naisa Palma. We hope we can welcome you again in our Hotel. Best regards

5 out of 5
Stylish and modern hotel, with good amenities including an indoor and outdoor roof pool, steam room and sauna. Location is excellent - 10 minutes walk to the MoMA, seafront and 15-20 minutes walk to the Cathedral. The staff are really friendly and helpful.

Posted by , from London UK on 5 Feb 2019

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Comment from Hotel Management

6 Feb 2019 by Jose Calderón - Hotel Manager

Dear guest, First of all we would like to thank you for having chosen our hotel for your stay in Palma. We are very proud to read such a good review and we inform you we will use it as a motivation for our continuing efforst. We are looking forward to welcome you again. Best regards,

5 out of 5
Sehr freundliches Personal und sehr saubere Unterkunft. Lage zentral und perfekt mit Mietwagen.

Posted by on 26 Jun 2021

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Comment from Hotel Management

26 Jun 2021 by José Calderón - Hotel manager

Dear guest, thank you for your visit and for sharing your feedback with us. We hope we can welcome you again. Best regards

5 out of 5

Posted by on 15 Jun 2021

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Comment from Hotel Management

15 Jun 2021 by José Calderón - Hotel manager

Apreciado cliente, muchas gracias por alojarse con nosotros y por compartir su valoración de nuestro Hotel. Saludos cordiales

5 out of 5
Neues und modernes Hotel mit guter Lage. Leider war das Zimmer etwas hellhörig. Große, teils wechselnde Auswahl beim Frühstück sowie freundliches Personal an Reception und Frühstücksbuffet.

Posted by on 21 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by José Calderón - Hotel manager

Dear guest, We would like to thank you for having chosen our Hotel for your stay in Palma. And are very proud to read that you enjoyed your stay with us and we hope we can welcome you again. Best regards

5 out of 5
Neues Hotel, schöne Terrasse mit chilligwr Musik, die Barbetrwuung etwas lau

Posted by on 25 Sep 2019

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Comment from Hotel Management

26 Sep 2019 by José Calderón - Hotel manager

Dear guest, thank you for your visit and nice words. We hope we can welcome you soon again. Best regards

4 out of 5
L ensemble des services de l hôtel ,nous avons pas aimé l état des équipements de la salle de sport ainsi que le bruit des évacuations des eaux usés qu ont entend trop Il devrait mettre une vrai porte au niveau des salles de bain

Posted by on 19 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by José Calderón - Hotel manager

Dear guest, thank you very much for your visit and for sharing your feedback with us, We hope we can welcome you again. Best regards

5 out of 5

Posted by on 25 Jun 2019

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Comment from Hotel Management

4 Jul 2019 by José Calderón - Hotel manager

Apreciado cliente, muchas gracias por su visita y compartir su valoración. Esperamos poder alojarles de nuevo. Saludos cordiales,

About the Protur Naisa Palma Hotel

Location Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears 07011

Property Features

Protur Naisa Palma Hotel offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference centres. A rooftop terrace, spa services, and a library are also featured at the business-friendly Protur Naisa Palma Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 99 guestrooms or units
  • 6 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Palma de Mallorca Verge de Lluc Station (5.4 km / 3.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Smart television
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.

Protur Naisa Palma Hotel has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and manicures and pedicures.

  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Self-parking fee: EUR 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Palma de Mallorca
  • Protur Naisa Palma
  • Protur Naisa Palma Palma Mall
  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.