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4.4 out of 5

"Lovely individual hotel in the centre, close to everything. Staff are very welcoming & friendly. Rooms very comfy. Great stay. " More

By a verified traveller on Sat 24 Nov 2018

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Standard Room (Puro Urbano)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£148* Per night/room 1 Apr - 2 Apr

Deluxe Suite, Terrace (Oasis Terraza)

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Deluxe Double Room (Wing Flow)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Puro Oasis)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Room (Puro Flow)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at Puro Oasis Urban Hotel, you're connected to a shopping centre and just a quick walk from Cathedral of Santa Maria of Palma. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself to body wraps, body treatments or facials at Puro Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Passeig del Born and Lonja de Palma de Mallorca
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee

Puro Oasis Urban Hotel ratings based on 39 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Puro Oasis Urban Hotel

Everyone (12) Couples (11) Friends (3) Other (1)
5 out of 5
Lovely individual hotel in the centre, close to everything. Staff are very welcoming & friendly. Rooms very comfy. Great stay.

Posted by on 24 Nov 2018

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Comment from Hotel Management

1 Dec 2018 by Guest Experience

Thank you for rating Purohotel with 5 points. We love to see you back soon. Warm regards, Puroteam

4 out of 5
Lovely stay in the hotel but the shower and bath need to be more practical

Posted by on 7 Apr 2018

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5 out of 5

Amazing location

Amazing hotel from start to finish, beautiful interior, modern but in an old building setting, super luxurious and relaxing stay, minute from the main square in Palma, with restaurants and bars steps away.... would go back in a heartbeat...

Posted by , from Ireland on 1 Sep 2017

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2 out of 5

Posted by on 16 Sep 2020

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Comment from Hotel Management

25 Sep 2020 by Sybrand Sijbertsma

Many Thanks for your points, Hope to see you soon again in Purohotel. Best Wishes Syb General Manager Purohotel

4 out of 5
Modernes und stylishes Hotel mit gutem Frühstück in zentraler und dennoch ruhiger Lage. Sehr freundliches Personal. Eine Dachterrasse bietet die Möglichkeit zur Entspannung, in der Hochsaison dürfte es aber wohl Kapazitätsprobleme geben. Für nicht mehr so mobile Gäste könnte der Einstieg in die über zwei Stufen erreichbare Badewanne mit Dusche problematisch sein, hier wäre evtl. ein Hinweis in der Hotelbeschreibung sinnvoll.

Posted by on 10 Mar 2020

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Comment from Hotel Management

14 Mar 2020 by Sybrand Sijbertsma

Vielen Dank für Ihre Bewertung. Ich nehme Ihre Vorschlag vor Acht. Schöne Grüsse Syb General Manager Purohotel

4 out of 5
Es hat uns gut gefallen. Dir Lage war ausgezeichnet.

Posted by on 9 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Sybrand Sijbertsma

Vielen Dank für Ihre Bewertung. Bis zum nächstem Mal. Schönen Grüssen Syb General Manager Purohotel

5 out of 5
Super Hotel, super Lage, super (große) Zimmer, äußerst freundliches Personal. Check-In schnell und problemlos. Schöne Dachterrasse mit Meer- und Chathedralenblick und kleinem Pool. Bis auf das etwas durchgelegene Bett (Zimmer 228) absolut nichts zu bemängeln! Uneingeschränkt zu empfehlen.

Posted by , from Hamburg on 20 Jan 2020

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Comment from Hotel Management

26 Jan 2020 by Sybrand Sijbertsma

Vielen Dank für Ihre Bewertung und gute Punkten. Hoffentlich bis bald wieder. Ich und meine Kollegen sind wieder da für Sie. Schönen Grüssen Syb General Manager Purohotel

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Sybrand Sijbertsma

Many Thanks for your points. Hopefully see you soon again in our lovely Purohotel. Best Wishes Syb General Manager Purohotel

5 out of 5
Das Hotel liegt sehr zentral gute Restaurants und Bars um die Ecken. das Personal ist sehr freundlich und hilfsbereit. Im Dezember schön zu bereisen. Insel sonst sehr ruhig im Dez. ausserhalb von Palmas hat sehr viel geschlossen.

Posted by on 15 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Sybrand Sijbertsma

Vielen Dank für deine schöne Bewertung. Palma im Winter ist sehr schön und mit Weihnachten gibst es eine wunderschöne Atmosphäre. Bis Bald Wieder. Beste Grüsse Syb General Manager Purohotel

5 out of 5
Immer noch tolles Hotel! Die Beachclubs lohnen sich sowohl in Palma als auch in Iletas. Personal freundlich und hilfsbereit. Die Zimmer sind sauber und immer noch cool eingerichtet. Auch wenn das Hotel nicht mehr brandneu ist, besticht es trotzdem mit jungem Ambiente und va. der Top Lage. Sogar das kleine Spa ist empfehlenswert, denn die gebuchte Massage war hervorragend.

Posted by , from Wädenswil on 2 Oct 2019

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Comment from Hotel Management

11 Oct 2019 by Sybrand Sijbertsma

Thank you very much for your great review and points. Hope to see you sson again. Kind Regards Syb

Property Features

Puro Oasis Urban Hotel offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the boutique Puro Oasis Urban Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 51 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Palma de Mallorca Son Fuster Station (9.1 km / 5.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Puro Oasis Urban Hotel offers 51 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 52-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Puro Oasis Urban Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Spa Services

Puro Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Puro Oasis Urban Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person
  • Airport shuttle fee: EUR 125 per person (return)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Puro
  • PuroHotel Palma Hotel
  • Puro Hotel Palma de Mallorca
  • Puro Palma de Mallorca
  • Puro Hotel Palma De Mallorca, Majorca
  • Puro Hotel Palma De Mallorca Majorca
  • PuroHotel Palma Palma de Mallorca
  • Purohotel Palma
  • Puro Oasis Urban Hotel Hotel
  • Puro Oasis Urban Hotel Palma de Mallorca
  • Puro Oasis Urban Hotel Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.