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"Most said before, it's fine, it's conveniently placed for popping into the nice parts of the city and also transport back to airport. One or two odd d ... " More

By a verified traveller on Tue 31 Oct 2017

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Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£101* Per night/room 24 May - 25 May

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at UR Palacio Avenida - Adults Only. During your stay, you're just a quick walk from Plaza Mayor de Palma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 68 rooms over 9 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with deep-soaking bathtubs, LCD TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Ferrocarril de Soller Train Station (Palma de Mallorca) and 4 minutes on foot from Olivar Market
  • Local-area shuttle service available for a fee

UR Palacio Avenida - Adults Only ratings based on 40 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for UR Palacio Avenida - Adults Only

Everyone (6) Couples (19) Family (3) Friends (8) Other (2)
3 out of 5

Fine for an overnight stay.

Pros: Ease of return to airport.
Cons: Why is the loo roll holder so far away from the toilet? You just wouldn't.
Location: Not the best part of the city - but great for transport links.
Most said before, it's fine, it's conveniently placed for popping into the nice parts of the city and also transport back to airport. One or two odd design decisions in the room - overall feels quite dark. Clean, comfy bed and very good price. Lovely staff. Bus back to airport just across the road.

Posted by , from Notts, UK on 31 Oct 2017

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Comment from Hotel Management

3 Nov 2017 by Reception Manager

Dear guest, Thank you for sharing your comment with us. I will share your comments with our UR Palacio Avenida team. Hoping to accommodate you in the near future, Best regards, Eva Mª Hidalgo Reception Manager

3 out of 5

Mixed experience - don't stay more than 2 nights

Pros: Friendly staff and quality of breakfast
Cons: Provide somewhere that guests can sit outside in the summer afternoons and early evenings in the shade/. Put a smaller bed in room 1704 immediately.
Location: Right next to the underground 'intermodal' train station bus and subway - a 10 minute walk into the heart of the old town
The first room we were given was narrow and had such a long bed that there was a 30cm gap to reach the bathroom - at least we are both fairly slim! We were moved to a small suite after that first night, which had a different quirky layout, but at least had easy access to the bathroom. There is no restaurant or bar at the hotel, and no 'working' terrace where one can sit in the shade and drink a coke - the terrace is a vacant space with wooden decking on the roof, with no means of access that we could see. There is room service until 10:30pm however they cannot deliver tea or coffee to your room, and there is no Starbucks or similar anywhere nearby. There are plenty of bars in the square that serve good coffee thank goodness, however it's nice to spend one or two evenings in one's hotel. The staff are very friendly and the breakfast was consistently good. Overall, this hotel is suffering from serious under-investment. Had I not paid in advance to save a little money, we would have moved after 2 nights. And the price I did pay was far to expensive for the facilities - it's simply not a 4 star city hotel.

Posted by , from UK on 31 Jul 2016

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3 out of 5

don't get superior room

Decided to upgrade to superior but were disappointed. Bathroom was large but in bedroom the bed was in the middle of the room with trip hazard aerial attached to TV. Room was not clean and dark and dingy. Wouldn't stay again

Posted by on 9 Mar 2015

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5 out of 5

Very nice hotel and friendly staff

Found this hotel much better than the reviews gave the impression. Staff were friendly and professional. Hotel is very nice & quality of the rooms are very good. Location is great for exploring the city, everything is only a short walk away. Breakfast was lovely

Posted by on 28 Sep 2014

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5 out of 5

THE PERFECT HOTEL IN PALMA DE MALLORCA.

We had a great staying at Palacio Avenida Hotel. Location is perfect, in Palma city center near everything you are looking for in the city. Staff is great, very helpful about anything you need. About Rooms, they are very comfortable and spacious. When we come back to Mallorca, we definitely will stay at Palacio Avenida Hotel.

Posted by on 16 Sep 2014

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3 out of 5

Ok for single night stay

Only a single night stay at beginning of holiday on island. disappointing the bar was closed for renovation, only told on arrival after long trip, a drink would have been good.

Posted by on 1 Sep 2014

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4 out of 5

Perfect Hotel for a city break

We were in Palma for 4 days, 3 nights & cannot fault the hotel. The location is perfect, opposite the bus stops, 3 mins from the train station & in close proximity to a lot of fast food places. The hotel staff were wonderful, very accommodating. They arranged an early check-in for us and all of our requests were met. There was a good selection at breakfast and it didn't finish until 11am, so you can have a lie-in. The room was very contemporary, small, but the space was used well. Our room over looked the park/main square. I would definitely stay here again, if they considered a building a swimming pool, it would be perfect.

Posted by on 11 Aug 2013

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4 out of 5
Das Zimmer ist sehr schlecht isoliert, mann hört jedes Auto vorbeifahren an ruhigen Schlaf ist nicht zu denken. Das Zimmer war 26 Grad warm, wäre schön gewesen wenn es vorher etwas runder gekühlt oder gelüftet worden wäre. Das Zimmer ist sonst sehr gross und angenehm.

Posted by on 1 Jan 2020

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Comment from Hotel Management

9 Jan 2020 by Alonso Gallardo - Director UR Palacio Avenida

Wir möchten uns bei Ihnen dafür bedanken, dass Sie sich für das UR Palacio Avenida Hotel entschieden haben und Ihre Worte auf ebookers veröffentlicht haben. Dies wird uns dabei helfen, die Servicequalität für unsere Gäste weiter zu verbessern Wir hoffen, Sie bald in Palma de Mallorca zu sehen und begrüßen Sie wieder in unserem Hotel. Liebe gruβen.

5 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

2 Dec 2019 by Alonso Gallardo - Director UR Palacio Avenida

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

24 May 2019 by Alonso Gallardo - Director UR Palacio Avenida

Muchas Gracias/Thank you very much, Team UR Palacio Avenida

Renovations + Closures

This property is closed from 20 March 2020 to 23 May 2021 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly UR Palacio Avenida - Adults Only. Parking is available for a fee. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palma de Mallorca (PMI) (12.1 km / 7.5 mi)
  • Train station: Palma de Mallorca Son Fuster Station (3.5 km / 2.2 mi)
  • Metro station: Intermodal Station (0.2 km / 0.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

UR Palacio Avenida - Adults Only offers 68 forms of accommodation with minibars and a safe. Beds feature down comforters and premium bedding. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

UR Palacio Avenida - Adults Only has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at UR Palacio Avenida - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 16
  • Individually wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • UR Palacio Avenida
  • UR Palacio Avenida Adults
  • UR Palacio Avenida Adults Hotel
  • UR Palacio Avenida Adults Hotel Palma de Mallorca
  • UR Palacio Avenida Adults Palma de Mallorca
  • UR Palacio Avenida Palma De Mallorca Majorca
  • Ur Palacio Avenida Hotel Palma De Mallorca
  • UR Palacio Avenida Adults only
  • Ur Palacio Avenida Adults Only
  • UR Palacio Avenida - Adults Only Hotel
  • UR Palacio Avenida - Adults Only Palma de Mallorca
  • UR Palacio Avenida - Adults Only Hotel Palma de Mallorca

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and children 16 years old and younger aren't allowed.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.