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4.5 out of 5

"An awesome hotel that let itself down this time with some stupid mistakes. They charged €100 to my credit card without authorisation as I had already ... " More

By a verified traveller on Sat 14 Apr 2018

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Rock Platinum Suite One Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Platinum Suite Two Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Hard Rock Hotel Panama Megapolis. During your stay, you'll be connected to the convention centre and just a quick walk from Multicentro Panama. Enjoy features like free WiFi in public areas, plus 4 restaurants and 4 bars.

  • Free WiFi
  • Enjoy international cuisine with pool views at Bazaar, one of the property's 4 restaurants and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Treat yourself to aromatherapy, Swedish massages or body scrubs at the spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and aerobics classes
  • Guests speak favourably about the proximity to shopping and the breakfast
  • Steps from Multicentro Panama and Avenida Balboa
  • Airport drop-off shuttle service available for a fee

Hard Rock Hotel Panama Megapolis ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hard Rock Hotel Panama Megapolis

Everyone (2)
4 out of 5
An awesome hotel that let itself down this time with some stupid mistakes. They charged €100 to my credit card without authorisation as I had already paid my full bill. It took numerous emails and a week to get some of it back. Because of the foreign transaction charges I am still out of pocket. Also, the pool staff gave us the wrong fries but pretended they were the correct ones! Other than these issues we experienced, the hotel is great and an experience in itself. Awesome pool, great restaurants and right opposite a shopping mall which is handy. In general you are made to feel special in the hotel. Fantastic rooms with comfy beds and awesome views and a brilliant shower (essential!) Perfect English spoken by all staff.

Posted by , from london on 14 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by HRH Panamá Megapolis

Dear laura, thank you so much for taking the time to share your experience at the HRH Panama Megapolis with our team. We sincerely apologize for the inconveniences you encountered during your visit, we regret letting you down. We are happy to know you enjoyed our beautiful facilities, including the rooms and also that our staff provided you with great service. We hope we can have you back on stage soon to make you feel like a true Rockstar. Greetings!

5 out of 5

Gute Lage

Die Zimmer sind sehr grosszügig gestaltet und sehr sauber. Allgemein im ganzen Hotel ist alles sauber und schön gehalten. Es gibt viele Rückzigsmöglichkeiten und ist nahe bei vielen Restaurants und Shopping Center. Der einzige Minuspunkt war, dass die Zimmer so runtergekühlt werden, dass man fast einen Kälteschock bekommt. Ziemlich unangenehm.

Posted by , from Zürich on 16 Feb 2018

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Comment from Hotel Management

19 Feb 2018 by HRHPM

Vielen Dank für deine frische und fröhliche Kritik! Wir bedanken uns sehr für Ihr Feedback und freuen uns schon darauf, Sie wieder zu begrüßen, denn wir sind nicht nur ideal für das Jahresende, sondern auch für 365 Tage, denn hier endet die Show nie. Wir laden Sie ein, mehr von der Magie unserer Rock-and-Rollero-Bühne und dem besten Service in Panama City zu entdecken. Komm bald zurück! Ich bin froh, dass Sie eine tolle Zeit in unserem Hotel verbracht haben. Wir freuen uns, dass Sie eine gute Zeit hatten. Ihr seid alle Superstars! Seien Sie sicher, Ihren nächsten Urlaub für einen anderen großen Leckerbissen zu planen!

Renovations + Closures

This property is closed from 19 October 2021 to 31 December 2022 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Hard Rock Hotel Panama Megapolis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hard Rock Hotel Panama Megapolis are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hard Rock Hotel Panama Megapolis offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 137704 square feet (12793 square metres) and includes conference centres. A casino, a kids' pool, and a nightclub are also featured at the luxury Hard Rock Hotel Panama Megapolis. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Parking is available for a fee. This Beaux Arts Panama City hotel is smoke free.

  • 1 building
  • 1463 guestrooms or units
  • 66 levels
  • 4 dining venues
  • 4 bars or lounges
  • 137704 sq ft of conference space
  • 12793 sq. m of conference space
  • Built in 2012
  • Casino
  • Nightclub
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Panama City Passenger Station (8.1 km / 5 mi)
  • Property shuttles: Airport drop-off
  • Parking: Valet parking available for a surcharge

Room Amenities

Hard Rock Hotel Panama Megapolis offers 1463 accommodations with laptop-compatible safes and complimentary bottles of water. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Bazaar – This poolside buffet restaurant specialises in international cuisine and serves breakfast and lunch.

Ciao Tapas and Pizza – This restaurant serves lunch and dinner. Open daily.

Soy... – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Tauro – This steakhouse specialises in international cuisine and only serves dinner. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hard Rock Hotel Panama Megapolis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires that all guests register and present government-issued photo identification at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PAB 18.99 and PAB 35 for adults, and PAB 18.99 and PAB 35 for children (approximately)
  • Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 45.00 per person
  • Airport shuttle fee per child: PAB 45.00
  • Valet parking fee: PAB 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Megapolis
  • Hard Rock Hotel Panama Megapolis
  • Hard Rock Megapolis
  • Hard Rock Panama Megapolis
  • Hotel Hard Rock Megapolis Panama
  • Hotel Megapolis Panama
  • Megapolis Hotel
  • Megapolis Panama
  • Panama Hard Rock Megapolis
  • Panama Megapolis
  • Hard Rock Hotel Panama Megapolis Panama City
  • Hard Rock Panama Megapolis
  • Hard Rock Hotel Panama Megapolis Hotel
  • Hard Rock Hotel Panama Megapolis Panama City
  • Hard Rock Hotel Panama Megapolis Hotel Panama City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.