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3.5 out of 5

"This hotel it's one of the best in the world, location, rooms, food, drinks and the staff were amazing. Unlimited luxury hotel! " More

By a verified traveller on Sun 25 Dec 2016

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Bungalow Suite King Tropical View

Bed Count 1 King Bed Maximum Occupancy 2 Max
£349* Per night/room 9 Jul - 10 Jul

Standard Panoramic View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Honeymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 2 Max

Preferred Club Bungalow Suite King Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow Suite Double Tropical View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Secrets Papagayo - Adults Only - All inclusive's beach location. During your stay, you'll be within walking distance of Playa Panamá. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or facials at Secrets Spa by Pevonia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the beach and the location
  • Just a 3-minute drive from Playa Panamá and 9 minutes from Playa Hermosa
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Secrets Papagayo - Adults Only - All inclusive ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Secrets Papagayo - Adults Only - All inclusive

Everyone (2)
2 out of 5
A beautiful setting. Check in was slow. Instead of the usual tropical cocktail I was given a plastic bottle of water. They did not mention the VIP aspect of my booking or the £200 resort credit. When I went back to ask about this they said I’d need to see someone the next morning. This morning I’m told that it’s not a resort credit but basically a coupon book which can only be used one at a time as a discount. Further, they said they offer better discounts than the

Posted by on 12 May 2019

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Comment from Hotel Management

20 May 2019 by Marcela

Dear Anonymous, Thank you very much for taking the time to write this feedback. We will take notes in the areas you kindly mentioned, because we are aware that we are able to achieve our goals with the continuous improvement of our services. Hopefully you will give us a chance in the future so we can change your experience. Thank you for help us to improve. Marcela Zúñiga A. Quality and Social Media Manager

5 out of 5

Best hotel ever

This hotel it's one of the best in the world, location, rooms, food, drinks and the staff were amazing. Unlimited luxury hotel!

Posted by , from switzerland on 25 Dec 2016

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About the Secrets Papagayo - Adults Only - All inclusive

Location Playa Arenilla, Papagayo, Guanacaste 50503

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Secrets Papagayo - Adults Only - All inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Secrets Papagayo - Adults Only - All inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A poolside bar. Public spaces have free WiFi. There's an onsite business centre. A fitness centre, spa services, and a terrace are also featured at the luxury Secrets Papagayo - Adults Only - All inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Papagayo resort.

  • 202 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Secrets Papagayo - Adults Only - All inclusive offers 202 air-conditioned accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include a shower. This Papagayo resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • LED television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Market Café – This coffee shop serves breakfast, lunch and dinner.

Seaside Grill – This restaurant serves lunch and dinner. Open daily.

Himitsu – This restaurant specialises in Asian cuisine and only serves dinner.

Portofino – This restaurant specialises in Italian cuisine.

Aqua – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Beach yoga on site
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking nearby
  • Yoga classes/instruction on site

Spa Services

Secrets Spa by Pevonia has 13 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 13
  • Steam room in spa
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. On-site antigen/rapid COVID-19 testing is available for a USD 40 fee. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • On-site COVID-19 testing (Antigen) is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 38 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Secrets Papagayo Costa Rica Adults All Inclusive
  • Secrets Costa Rica Adults All Inclusive
  • Secrets Papagayo Costa Rica Adults
  • Secrets Costa Rica Adults
  • Secrets Papagayo Costa Rica Adults only All Inclusive
  • Secrets Costa Rica Adults All Inclusive All-inclusive property

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.