20 May 2019 by Marcela
Dear Anonymous, Thank you very much for taking the time to write this feedback. We will take notes in the areas you kindly mentioned, because we are aware that we are able to achieve our goals with the continuous improvement of our services. Hopefully you will give us a chance in the future so we can change your experience. Thank you for help us to improve. Marcela Zúñiga A. Quality and Social Media Manager
This property is closed from 27 March 2020 to 16 July 2020 (dates subject to change).
All-inclusive room rates at Secrets Papagayo Costa Rica - Adults Only - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Secrets Papagayo Costa Rica - Adults Only - Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Secrets Papagayo Costa Rica - Adults Only - Optional All Inclusive offers its guests a full-service spa, 2 the outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A swim-up bar. Public spaces have free WiFi. A kids' pool, spa services, and a terrace are also featured at the luxury Secrets Papagayo Costa Rica - Adults Only - Optional All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Papagayo resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Secrets Papagayo Costa Rica - Adults Only - Optional All Inclusive offers 202 forms of air-conditioned accommodation with complimentary bottles of water and free toiletries. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include a shower. This Papagayo resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Market Café – This coffee shop serves breakfast, lunch and dinner.
Seaside Grill – This restaurant serves lunch and dinner. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner.
Portofino – This restaurant specialises in Italian cuisine.
Aqua – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Secrets Spa by Pevonia has 13 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.