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Hotel Description

Our customers tell us they enjoy Hotel Victoria au Lac's walkable location. During your stay, you're just a quick walk from Museum of Modern Art. Features include free breakfast and free WiFi in public areas, plus 2 restaurants. This 3-star hotel has 30 rooms over 4 floors. All rooms offer free WiFi and TVs.

  • Air-conditioned rooms with 24-hour room service, TVs and fridges
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at La Terrazza Delle Stelle
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • Just a 1-minute drive from Lake Lugano and a few minutes from Swissminiatur

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£120* Per night/room 27 Jul - 28 Jul

Standard Single Room

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Panoramic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Victoria au Lac ratings based on 13 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Victoria au Lac

Everyone (9) Couples (2)
4 out of 5

Posted by on 24 Dec 2019

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4 out of 5

Posted by on 25 Nov 2019

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2 out of 5
La chambre était en mauvais état, les meubles abîmés, il y avait pas d’ampoules dans 3 lampes, la salle de bain est mal conçu, heureusement que la vue était belle ... Mais je reviendrais jamais ...

Posted by on 12 Nov 2019

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5 out of 5
Hôtel avec un charme certain type Palace du début du 20ème siècle

Posted by on 18 Oct 2019

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4 out of 5
Hotel mit super Aussicht! Empfehle besonders die Zimmer im 4 Stock! Besonders ruhig und kein Lärm!

Posted by on 27 Jul 2019

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4 out of 5
Petit problème à la porte de la salle de bain! Sans cela tout a été ok.

Posted by on 2 Jun 2019

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4 out of 5
Ausblick ist einzigartig! Snacks im Zimmer waren abgelaufen und der Balkon war nicht ganz so sauber!

Posted by on 10 Mar 2019

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4 out of 5

Posted by on 23 Oct 2018

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1 out of 5
Das Zimmer war wirklich dreckig. Im Bett Haare der Besucher vor uns, braune Flecken an der Decke in Badezimmer... Nein danke

Posted by on 29 Sep 2018

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3 out of 5
DAS BADEZIMMER IST IN EINEM SCHLECHTEN ZUSTAND. FÜR EIN VIERSTERN HOTEL SIND DIE ZIMMER UNGENÜGEND SORRY. DAS PERSONAL IST FREUNDLICH UND DAS ESSEN GUT ABER MAN KANN MEHR DARAUS MACHEN. ICH WÜRDE ES NICHT MEHR BUCHEN ABER FÜR ZUM ESSEN SCHON.

Posted by on 27 Aug 2018

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About the Hotel Victoria au Lac

Location Riva Paradiso 2b, Paradiso, TI 6902

Property Features

There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Victoria au Lac. For a fee, parking is available. Smoking is allowed in designated areas at this 3-star Paradiso hotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Bar or lounge
  • Terrace on the roof
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5.6 km / 3.5 mi)
  • Train station: Lugano-Paradiso (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Victoria au Lac offers 30 forms of air-conditioned accommodation with minibars and a safe. This Paradiso hotel provides complimentary wireless Internet access. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Fridge
  • Electric kettle
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

La Terrazza Delle Stelle – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Lord of Tillingdon – This restaurant specialises in Mediterranean cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Individually wrapped food options are available for breakfast, lunch and dinner.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.55 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 20 per day
  • Rollaway bed fee: CHF 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Victoria au Lac
  • Hotel Victoria au Lac Paradiso
  • Victoria au Lac
  • Victoria au Lac Paradiso
  • Victoria Au Lac Lugano
  • Hotel Victoria au Lac Hotel
  • Hotel Victoria au Lac Paradiso
  • Hotel Victoria au Lac Hotel Paradiso

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.