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4.2 out of 5

"Nothing fancy, but clean, quiet and pleasant staff. " More

By a verified traveller on Wed 11 Sep 2019

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£115* Per night/room 13 Jun - 14 Jun

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The free breakfast at ibis Lugano Paradiso gets good marks from our customers. During your stay, you're just a quick walk from Museum of Modern Art. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This 3-star hotel has 70 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, desks and showers
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and laundry facilities
  • Guests speak favourably about the proximity to public transport and the helpful staff
  • Just a 1-minute drive from Lake Lugano and 8 minutes from Swissminiatur
  • Pets welcome for a fee

ibis Lugano Paradiso ratings based on 65 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Lugano Paradiso

Everyone (46) Couples (11) Family (3)
4 out of 5
OK

Posted by on 23 Apr 2021

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Comment from Hotel Management

29 Apr 2021 by Ambra - Front Office Team

Dear Guest, Thank you for choosing ibis Lugano Paradiso. We hope you enjoyed your stay with us and we hope to welcom you again in the future. Best regards

5 out of 5
Nothing fancy, but clean, quiet and pleasant staff.

Posted by on 11 Sep 2019

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Comment from Hotel Management

22 Sep 2019 by Ambra -Front Office Team

Dear Guest, Thank you for choosing ibis Lugano Paradiso. We are really glad you appreciated your stay with us. We hope to have the opportunity to welcome you again. Best regards

5 out of 5
convenient place to stay, near the lake, near the center of the city, clean room

Posted by on 28 Aug 2019

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Comment from Hotel Management

28 Aug 2019 by Mattia-Front office Team

Dear Miles,, We are truly happy to hear that you enjoyed your stay at the ibis Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding the location, and our Hotel are very much appreciated. It is always nice and motivating to receive positive feedback. We will share your comments with our staff. We hope to have the opportunity to welcome you again in the future Sunny Regards from Lugano

4 out of 5
Das Hotel ist ok. Meiner Meinung nach aber etwas teuer fürs Angebot. Die Lage ist ok - zu Fuss etwa 20-30 min zum Stadtzentrum. Die Zimmer sind sehr ringhörig und die Zimmerkarte hat sich ständig deaktiviert. Das Badezimmer ist wie eine Raumkapsel ohne Fenster.

Posted by on 31 May 2021

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Comment from Hotel Management

11 Jun 2021 by Ambra - Front Office Team

Sehr geehrte Gäste, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen!

5 out of 5

Posted by on 16 May 2021

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Comment from Hotel Management

11 Jun 2021 by Ambra - Front Office Team

Dear Guest, Thank you for choosing ibis Lugano Paradiso and for your positive feedback. We hope to welcome you again. Best regards

5 out of 5
sehr empfehlenswert

Posted by on 30 Apr 2021

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Comment from Hotel Management

1 May 2021 by Ambra - Front Office Team

Sehr geehrte Gäste, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen!

5 out of 5
Alles in allem sehr gut nur die Parkgebühren finde ich überteuert

Posted by on 27 Apr 2021

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Comment from Hotel Management

29 Apr 2021 by Ambra - Front Office Team

Sehr geehrte Gäste, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen!

5 out of 5

Posted by on 9 Jan 2021

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Comment from Hotel Management

17 Feb 2021 by Ambra - Front Office Team

Dear Abel, Thank you for choosing ibis Lugano Paradiso and for your positive feedback. We hope to welcome you again in the future. Best regards

4 out of 5
Guter Zustand, sauber, gute Lage. Anstehen beim Einchecken, beim Frühstück.

Posted by on 18 Oct 2020

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Comment from Hotel Management

23 Oct 2020 by Ambra - Front Office Team

Sehr geehrte Gäste, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen!

4 out of 5
Super Lage, freundliches Personal und gutes Früstück

Posted by on 24 Sep 2020

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Comment from Hotel Management

10 Oct 2020 by Ambra - Front Office Team

Sehr geehrte Gäste, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen!

About the ibis Lugano Paradiso

Location Via Geretta 10, Paradiso, TI 6900

Renovations + Closures

The following facilities or services will be unavailable from October 30 2020 to October 30 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. The eco-friendly ibis Lugano Paradiso also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Paradiso hotel is smoke free.

  • 70 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lugano (LUG-Agno) (5.6 km / 3.5 mi)
  • Train station: Lugano-Paradiso (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Lugano Paradiso offers 70 forms of air-conditioned accommodation with a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. Additionally, a buffet breakfast is available daily for a fee.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: CHF 20 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.55 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 20 per day
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel Paradiso Lugano
  • ibis Lugano Paradiso
  • ibis Lugano Paradiso Hotel
  • ibis Lugano Hotel
  • ibis Lugano
  • ibis Lugano Paradiso Hotel
  • ibis Lugano Paradiso Paradiso
  • ibis Lugano Paradiso Hotel Paradiso

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.