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"A little bit overpriced. Rooftop busy renovating, no pool. Small outside area at entrance. Breakfast could be more versatile.... " More

By a verified traveller on Sat 10 Feb 2018

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£61* Per night/room 29 Jan - 30 Jan

Comfort Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room (king)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Quadruple Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Palacio's great location. During your stay, you're just a quick walk from St. Peter and St. Paul Cathedral. Enjoy features like free WiFi in public areas, plus 2 bars and a rooftop terrace.

  • Free WiFi
  • Enjoy drinks at the 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from St. Petrus en Paulus kathedraal and 6 minutes on foot from Independence Square
  • Airport shuttle service available for a fee

Hotel Palacio ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Palacio

Everyone (1)
3 out of 5

Quiet Hotel, close to center

A little bit overpriced. Rooftop busy renovating, no pool. Small outside area at entrance. Breakfast could be more versatile....

Posted by , from Switzerland on 10 Feb 2018

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Comment from Hotel Management

18 Feb 2018 by Mr. A. Radjkoemar

Dear Ms Anita, It saddens me to learn about your experience after check-out. From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. I do wish that you would have given us the chance to improve during your stay. Our hotel has very competitive pricing and our rates start from USD 57,- depending on the season and availability. We are actually one of the cheapest hotels in our city with comparable standards and services. All our cheaper rooms were fully booked, that is the reason you chose for our premium (family 4+) room, which indeed has a higher rate. Your room also featured Premium bedding. On the premises there are 2 terraces, of which the rooftop terrace was in maintenance partly during your stay. In the evening the terrace was accessible for guests. I am sorry this information did not reach you. I do hope you can still provide us with specific feedback what you wished to eat for breakfast. We serve (healthy) cakes, fresh fruits, various variety of (free range, antibiotics free) eggs and pancakes and much more. Hotel Palacio has a culture of constant improvement and feedback like yours helps us shape the way we do things. Hoping you can still contact us with specific feedback, Respectfully at your service

Property Features

There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 807 square feet (75 square metres) and includes conference rooms. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Hotel Palacio. The hotel can provide concierge services and wedding services. This 3.5-star Paramaribo hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 807 sq ft of conference space
  • 75 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel Palacio offers 21 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Paramaribo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 8:00 AM to 10:00 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time ends at 10:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Palacio offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 15 for adults and USD 8 for children (approximately)
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Service fee: 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Palacio Paramaribo
  • Palacio Paramaribo
  • Hotel Palacio Suriname/Paramaribo
  • Hotel Palacio Hotel
  • Hotel Palacio Paramaribo
  • Hotel Palacio Hotel Paramaribo

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.