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4.5 out of 5

"Great value, location, staff, atmosphere. Great options! " More

By a verified traveller on Wed 28 Aug 2019

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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£71* Per night/room 2 Mar - 3 Mar

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at CitizenM Paris Gare de Lyon. During your stay, you're just a quick walk from Jardin des Plantes. Free WiFi in public areas, a restaurant and a bar are available. Built in 2017, this 4-star hotel has 338 rooms over 13 floors. Free WiFi and iPads are available in all rooms.

  • Air-conditioned rooms with iPads, iPod docking stations and Smart TVs
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include a 24-hour business centre, 5 meeting rooms and a computer
  • Guests speak favourably about the location and the comfortable guestrooms
  • Within a 15-minute walk of Jardin des Plantes and AccorHotels Arena

CitizenM Paris Gare de Lyon ratings based on 37 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for CitizenM Paris Gare de Lyon

Everyone (25) Couples (6) Family (1)
5 out of 5

Posted by on 13 Jan 2020

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5 out of 5

Posted by on 16 Dec 2019

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5 out of 5
Great value, location, staff, atmosphere. Great options!

Posted by on 28 Aug 2019

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5 out of 5
Well located hotel. Rooms are of a good size of Paris, clean and have good amenities. The hotel also has lots of well designed resting areas. Will be back again to stay soon.

Posted by on 13 Jul 2019

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5 out of 5
Love CitizenM - great consistency in service and standards across all their properties and Paris Gare de Lyon no different. Although a little distance on the map from some of the main attractions don’t let that put you off as close proximity to stations means it is still quick and easy to get anywhere. Down to earth friendly staff, clean, quirky and great value

Posted by , from UK on 28 Aug 2018

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4 out of 5
Well located close to gare de Lyon Don't miss the bar and the Lounge :-) Modern and clean. You will enjoy

Posted by , from Zurich on 17 Aug 2020

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4 out of 5
Der Aufenthalt war sehr gut, Leider ist das Frühstück Wegen Corona ein wenig spährlich ausgefallen. Ansonsten gerne wieder!👍😜

Posted by , from Basel 🇨🇭 on 16 Aug 2020

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5 out of 5
Tout apprécié. L'accueil, la propreté, le calme et surtout la situation géographique de l'hôtel. Le personnel de l'hôtel reste à l'écoute du client et répond assez vite à leurs besoins. Merci

Posted by , from Lausanne on 29 Jul 2020

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5 out of 5

Posted by on 26 Jul 2020

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5 out of 5

Posted by on 1 Mar 2020

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About the CitizenM Paris Gare de Lyon

Location 8 Rue van Gogh, Paris, Ile-de-France 75012

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 5 meeting rooms available. The business-friendly CitizenM Paris Gare de Lyon also features multilingual staff, coffee/tea in common area, and express check-in. This 4-star Paris hotel is smoke free.

  • 1 building
  • 338 guestrooms or units
  • 13 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Roissy - Charles de Gaulle Airport (CDG) (34.8 km / 21.6 mi)
  • Train station: Paris Austerlitz Automates Station (0.9 km / 0.6 mi)
  • Metro station: Gare de Lyon Station (0.5 km / 0.3 mi)

Room Amenities

CitizenM Paris Gare de Lyon offers 338 forms of air-conditioned accommodation with iPads and iPod docking stations. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and first-run films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • iPad
  • iPod dock
  • Smart television
  • Cable channels
  • First-run films
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11 AM.

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at CitizenM Paris Gare de Lyon

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - FR52824514046

This property only accepts debit or credit cards and credit cards for all bookings and on-site payments; cash is not accepted

On-site parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is FR52824514046. This property only accepts debit or credit cards and credit cards for all bookings and on-site payments. Cash is not accepted. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. Enhanced food service safety measures are in place.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQIA friendly
  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • State tax ID - FR52824514046
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 12.5 per person (approximately)
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CitizenM Paris Gare Lyon Hotel
  • CitizenM Gare Lyon Hotel
  • CitizenM Paris Gare Lyon
  • CitizenM Gare Lyon
  • Citizenm Paris Gare Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel
  • CitizenM Paris Gare de Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel Paris

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.