"Rooms lovely and fresh. I liked the new toy story theming, kids thought it was great! " More

By a verified traveller on Tue 21 Feb 2017

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Hotel Description

At Disney's Hotel Cheyenne you'll be 0.9 km (0.6 mi) from Disneyland® Paris and 3.1 km (1.9 mi) from La Vallee Village. Highlights at this hotel include a restaurant, free self parking, and a free area shuttle.

You can enjoy TVs with cable channels, and all 1000 rooms feature free WiFi, in-room childcare, and ceiling fans. Additionally, phones and free toiletries are available.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of a free theme park shuttle.

With a stay at this Coupvray hotel, you'll be 3.7 km (2.3 mi) from Val d'Europe Shopping Center and 3.9 km (2.4 mi) from Golf Disneyland® Paris.

Room (Texas Trundle)

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£135 per night

Room (Texas)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room (Dakota Trundle)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Dakota)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room (Wyoming Trundle)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Wyoming)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Disney's Hotel Cheyenne ratings based on 36 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
Rooms lovely and fresh. I liked the new toy story theming, kids thought it was great!

Posted by on 21 Feb 2017

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5 out of 5

great break

great hotel love the decor just a bit manic at breakfast quick check in and good that all the staff spoke english loved the goffy coming into hotel for photos and the decorations were great but best of all the fashioning of the rooms and the lobby were second to none with terrific attention to detail also the shuttle bus to the park was quick and easy to use fantastic break for me just before I have to go into hospital for a cancer operation!

Posted by on 16 Nov 2013

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4 out of 5

Pas déçu du séjours

Personnel accueillant jouant le jeu , les chambres sont nickel , pas déçu du séjours

Posted by on 1 Apr 2018

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2 out of 5

Très décevant

Pros: L'emplacement, la consigne à bagages
Cons: L'accueil, le prix des chambres beaucoup trop cher pour la prestation proposée, les renseignements par téléphone
Nous avons été très déçus par cet hôtel, la prestation proposée n'est vraiment pas à la hauteur du prix très élevé de la chambre. Dans la journée, nous avons appelé l'hôtel car des connaissances nous avaient parlé de spectacles se déroulant le soir. Les personnes au téléphone ont été incapables ne nous renseigner et nous ont pris de haut en nous faisant clairement comprendre que nous ne savions pas de quoi nous parlions... bref pas de spectacle. Mais en arrivant à l'hôtel le soir, nous nous sommes aperçus qu'il y avait bien les diners-spectacles.. que nous avons donc manqués !! S'en suit plus d'une demie heure d'attente pour récupérer la clef de la chambre, alors qu'il n'y avait que 2 personnes devant nous dans la queue. Pour la chambre : lit très dur et très mauvaise isolation, nous entendions énormément nos voisins de chambre. L'annonce précisait qu'il y avait une baignoire... il y en avait bien une, mais si vous avez plus de dix ans, ne comptez pas rentrer dans la baignoire qui est plus qu’exiguë. La chambre était tout de même très propre, et l'hôtel est bien placé. Nous ne recommandons pas cet hôtel !

Posted by on 29 Mar 2018

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3 out of 5

Hôtel Cheyenne

Nous avons séjourné 1 nuit, la chambre très propre et agréable. Seul problème c est qu’il faisait -8 dehors et que l’enfant chauffage ne fonctionnait pas. Résultat nous avons passé une mauvaise nuit et les enfants malades. Dommages pour ce dernier point qui a tout gâcher

Posted by on 1 Mar 2018

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4 out of 5

Sehr gut, aber.....

Pros: Die Zimmer sind wirklich gut. Auch der ganze Aufbau des Hotels ist wirklich cool.
Cons: Am Essen müsste man noch arbeiten. Das ist für die Ansprüche und die Qualität des Hotels, mies. Und das zieht den Gesamtreindruck etwas herunter.
Location: Natürlich top Lage für den Disney-Besuch. Auch der Shuttle-Service ist sehr gut.
Das Hotel ist wirklich empfehlenswert. Optisch, wie auch die Zimmer. Einen Mangel gäbe es zu erwähnen. Das Essen ist für französische Verhältnisse, arg schlecht..Da hat wohl das nordamerikanische etwas zu sehr reingedrückt. Aber sonst durchaus empfehlenswert.

Posted by , from Suisse / Argentina on 16 Feb 2018

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3 out of 5
L’hôtel est très bien, super agréable, il prolonge bien l’expérience du parc mais alors niveau propreté de la chambre c’est pas croyable. L’odeur de transpiration, les taches sur le lit, et les serviettes hygiéniques usagées dans la salle de bain.... que dire ( c’est la deuxième fois que vie cette expérience, cheyenne et séquoia ) !!! Le petit-déjeuner.... faut avoir le courage. A éviter absolument, le café, le jus d’orange, les croissants, bref tout est mauvais. Pour 16€ vous pouvez trouver bien mieux ou alors déjeuner dans un autre hôtel du parc.

Posted by , from lille on 10 Feb 2018

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5 out of 5

Hotel Disney sur toy story

Pros: L'univers Disney
Location: Parcs Disneyland
Chambre spacieuse, confortable, joliment décoré à l'univers Toy Story, à quelques pas du parc par le Disney Village. Très bon séjour.

Posted by , from Bordeaux on 19 Dec 2017

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3 out of 5

Hotel Cheyenne Disney

Cons: Matelas
Matelas pas confortable ...........".....................

Posted by , from lievin on 14 Mar 2017

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3 out of 5

Décors sympa mais vieillissant.

Le décors colle bien à Disney mais on vois bien que l’hôtel à quelques années derrière lui. La prestation reste quand même sympa.

Posted by on 8 Jan 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 metres and A theme park shuttle are free. A terrace, tour or ticket assistance, and an arcade/games room are also featured at Disney's Hotel Cheyenne. Self parking is free. This Coupvray hotel is smoke free.

  • 1000 guestrooms or units
  • 2 levels
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (46.3 km / 28.7 mi)
  • Train station: Marne la Vallée-Chessy Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle within 100 metres and theme park shuttle; airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Disney's Hotel Cheyenne offers 1000 forms of accommodation with free toiletries and a ceiling fan. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit. Coupvray's hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Disney's Hotel Cheyenne has a restaurant serving breakfast only.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 10 AM to 6 PM. Contact the property in advance to get details.

Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.

Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR19 for adults and EUR14 for children (approximately)
  • Airport shuttle fee: EUR23 per person (one-way)
  • Airport shuttle fee per child: EUR10 (one-way), (from 2 to 12 years old)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Hotel Cheyenne Coupvray
  • Disney's Hotel Cheyenne
  • Disney's Cheyenne Coupvray
  • Disney's Cheyenne

Promotions

Disneyland® Paris FASTPASS® Offer

Guests can enjoy FASTPASS® during their stay. This free service reduces queuing time at popular Disneyland® Paris attractions by assigning a time slot to come back and access the attraction.


Park tickets required. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Single Rider Offer

Guests can enjoy complimentary "Single Rider"service at Disneyland® Paris, allowing reduced lineup time at certain attractions via a separate entrance for visitors who want to ride the attraction alone.


Park tickets required. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Disney Characters Encounters


Book a stay for travel beginning March 29, 2017, and meet your favorite Disney characters in this hotel for an unforgettable encounter and create some magical moments.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. The hotel reserves the right to cancel this promotion at any time. Disney Character Encounters are not available at Disney's Davy Crockett Ranch. Other restrictions and blackout dates may apply.