"Great place to stay for Disney! Clean and does the job well. Only downside is smell from drains when you walk past them! Didn’t affect our room though ... " More

By a verified traveller on Sat 25 Aug 2018

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Disney's Hotel Cheyenne. During your stay, you're just a quick walk from Val d'Europe. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. Built in 1992, this 2-star hotel has 1000 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • All rooms offer cable TV, free toiletries and phones
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • Guests speak favourably about the restaurant and the value of their stay
  • Steps from Val d'Europe and 13 minutes on foot from Disneyland® Paris
  • Free theme park and local-area shuttle service

Room (Texas Trundle)

Bed Count 1 Double Bed Maximum Occupancy 4 Max
£176 per night

Woody's Roundup Standard Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Woody's Roundup Room River side

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Woody's RoundupRoom near facilities

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room (Wyoming Trundle)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Room (Dakota Trundle)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Disney's Hotel Cheyenne ratings based on 41 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Disney's Hotel Cheyenne

Everyone (14) Couples (6) Family (15) Other (2) Friends (1)
4 out of 5
Great place to stay for Disney! Clean and does the job well. Only downside is smell from drains when you walk past them! Didn’t affect our room though.

Posted by on 25 Aug 2018

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5 out of 5
Rooms lovely and fresh. I liked the new toy story theming, kids thought it was great!

Posted by on 21 Feb 2017

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5 out of 5

great break

great hotel love the decor just a bit manic at breakfast quick check in and good that all the staff spoke english loved the goffy coming into hotel for photos and the decorations were great but best of all the fashioning of the rooms and the lobby were second to none with terrific attention to detail also the shuttle bus to the park was quick and easy to use fantastic break for me just before I have to go into hospital for a cancer operation!

Posted by on 16 Nov 2013

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4 out of 5
Preis-Leistung Verhältnis hat Übereingestimmt. Mit dem Bus ist der Disneypark in 2-3 Minuten erreichbar. Personal war sehr nett und die Location sieht super aus.

Posted by on 8 May 2019

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4 out of 5
Es war sehr schön, das Personal sehr freundlich, das zimmer zweckmässig und sauber, nur die Matratzen hatten scvon ihr alter ( 2 nächte kaum geschlafen)

Posted by on 28 Mar 2019

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3 out of 5
Sehr ringhöriges Zimmer. Preise für Zimmer und Essen , Getränke viel zu teuer

Posted by on 15 Oct 2018

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4 out of 5
bon hotel propreté et confort sont au rdv par contre pas de possibilité de petit déjeuner car il y avait des travaux.

Posted by , from Taverny on 23 Sep 2018

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4 out of 5

Pas déçu du séjours

Personnel accueillant jouant le jeu , les chambres sont nickel , pas déçu du séjours

Posted by on 1 Apr 2018

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2 out of 5

Très décevant

Pros: L'emplacement, la consigne à bagages
Cons: L'accueil, le prix des chambres beaucoup trop cher pour la prestation proposée, les renseignements par téléphone
Nous avons été très déçus par cet hôtel, la prestation proposée n'est vraiment pas à la hauteur du prix très élevé de la chambre. Dans la journée, nous avons appelé l'hôtel car des connaissances nous avaient parlé de spectacles se déroulant le soir. Les personnes au téléphone ont été incapables ne nous renseigner et nous ont pris de haut en nous faisant clairement comprendre que nous ne savions pas de quoi nous parlions... bref pas de spectacle. Mais en arrivant à l'hôtel le soir, nous nous sommes aperçus qu'il y avait bien les diners-spectacles.. que nous avons donc manqués !! S'en suit plus d'une demie heure d'attente pour récupérer la clef de la chambre, alors qu'il n'y avait que 2 personnes devant nous dans la queue. Pour la chambre : lit très dur et très mauvaise isolation, nous entendions énormément nos voisins de chambre. L'annonce précisait qu'il y avait une baignoire... il y en avait bien une, mais si vous avez plus de dix ans, ne comptez pas rentrer dans la baignoire qui est plus qu’exiguë. La chambre était tout de même très propre, et l'hôtel est bien placé. Nous ne recommandons pas cet hôtel !

Posted by on 29 Mar 2018

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3 out of 5

Hôtel Cheyenne

Nous avons séjourné 1 nuit, la chambre très propre et agréable. Seul problème c est qu’il faisait -8 dehors et que l’enfant chauffage ne fonctionnait pas. Résultat nous avons passé une mauvaise nuit et les enfants malades. Dommages pour ce dernier point qui a tout gâcher

Posted by on 1 Mar 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 meters and A theme park shuttle are free. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Disney's Hotel Cheyenne. Free self parking is available. This Coupvray hotel is smoke free.

  • 1000 guestrooms or units
  • 2 levels
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (38.1 km / 23.7 mi)
  • Train station: Marne la Vallée-Chessy Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 100 meters and theme park shuttle; airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Disney's Hotel Cheyenne offers 1000 forms of accommodation with free toiletries and a ceiling fan. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit. This Coupvray hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer available
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Disney's Hotel Cheyenne has a restaurant serving breakfast only.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Airport shuttle service is available at scheduled times from 10 AM to 6 PM. Fees may apply. Contact the property in advance to get details.

Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.

Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Airport transport is offered at scheduled times from 10 AM to 6 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Hotel Cheyenne Coupvray
  • Disney's Hotel Cheyenne
  • Disney's Cheyenne Coupvray

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.