Skip to main content
Beginning of main content
4.5 out of 5

"This was my second stay at the Elysee and I really do rate this hotel. There are a couple of things that let it down slightly but overall it is a fan ... " More

By a verified traveller on Mon 27 Jul 2020

Enter dates to see availability

Select your room to view prices

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£96* Per night/room 18 Oct - 19 Oct

Classic Quadruple Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Hôtel l'Elysée Val d'Europe get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Val d'Europe. You'll find features such as free WiFi in public areas and a free area shuttle, plus a restaurant. Built in 2002, this 4-star hotel has 152 rooms over 4 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, room service and premium bedding
  • Free WiFi
  • Enjoy a bite to eat at Le George, a family restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Val d'Europe and Val d'Europe Shopping Center
  • Free theme park and local-area shuttle service

Hôtel l'Elysée Val d'Europe ratings based on 23 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel l'Elysée Val d'Europe

Everyone (15) Couples (2) Family (4)
4 out of 5
This was my second stay at the Elysee and I really do rate this hotel. There are a couple of things that let it down slightly but overall it is a fantastic place to stay. Firstly, the location is perfect. It is across the road from both the train station and Val d'Europe shopping centre. We were staying for a Disney trip and its so easy and convenient to get the RER A line which is just one short train stop away. The shuttle bus to Disney is running on a far reduced capacity because of coronavirus, but because its so close to the train station this really doesn't matter. I usually travel alone with my two children (8 and 1) and whilst this feels like much more of a 'grown up' hotel, its really great for travelling with a baby/toddler for a couple of reasons. The travel cot provided is the best I've come across; really roomy and the mattress is thick and comfortable. I always book a premium room which includes a fridge which is great for keeping fresh cows milk in (you can get this from Auchan supermarket in the Val d'Europe shopping centre or this trip I discovered the Monop shop opposite the train station which is far smaller, nicer and easier to get around). The hotel itself is immaculate and really feels like a 4*. The rooms are fantastic. I love the extra touches like the fancy light up mirror in the bathroom, the blackput drapes are amazing but make waking up difficuly

Posted by on 27 Jul 2020

Was this review helpful to you?
Comment from Hotel Management

29 Jul 2020 by Aurélia, Team Elysée

Dear guest, thank you for taking the time to leave us your kind comments. We are looking forward to your next visit.

5 out of 5

Posted by on 27 Jul 2020

Was this review helpful to you?
Comment from Hotel Management

29 Jul 2020 by Aurélia, Team Elysée

Many Thanks for your 5!

5 out of 5

Posted by on 13 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

18 Nov 2019 by The Elysee team.

Dear guest, thank you for you appreciation. We hope you had a great time and we are very happy about it. Best, Maurine,

4 out of 5
The hotel was a lovely and modern. Staff were lovely apart from one instance. On 3 occassions in the morning (twice before check out time), housekeeping and another member of staff knocked on the door and then opened it when we couldnt get to door in time. The 3rd time was during and extended check out. We had informed reception staff of the first 2 occasions but it happened again. This time I was in my underwear! It really wasn't ok for this to happen. That aside, it was a lovely place with a good breakfast and very polite staff which is always very welcome.

Posted by on 31 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

2 Sep 2019 by Aurelia, Sales Department

Dear guest, Thank you very much for taking the time to write such a review on your recent experience at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. We look forward to seeing you again the next time you are visiting the area. Best regards,

5 out of 5
Great shuttle to Disney and lovely clean hotel. A wardrobe or some drawers would have been useful.

Posted by on 27 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

3 Sep 2019 by Aurelia, Sales Department

Dear guest, thank you for those 5 stars ! We are delighted you enjoyed your stay with us and found the hotels location to assist you in exploring great and diverse shopping possibilities. Best regards,

5 out of 5
Staff and location of hotel was excellent. Spacious room and hotel generally very clean and welcoming.

Posted by on 30 Jun 2019

Was this review helpful to you?
3 out of 5

Short Stay - Family Long Weekend

Pros: Location, Location
Cons: Staff Training, Cleanliness, and get the Air conditioning working
Location: Close to ammenities (Restaurants, Bars, Shopping mall / Factory outlet and Public Transportation etc...)
Eventhough the location of the Hotel is near to all the ammenities, our Overall stay wasnt very pleasant. Upon check - in we was told that the air conditioning is not working so they give us a 20 euro compensation and ofeer us if we Need a fan to cooldown during the night:-(. During our stay our room was not properly cleaned (glasses we use for dringking was not cleaned/ placed just on the side). The duvet of our bed has various hairs on it. Restaurant staff was very slow and needed further Training to be more attentive / professionals.

Posted by , from Dusseldorf on 22 May 2018

Was this review helpful to you?
Comment from Hotel Management

22 May 2018 by Florine, Sales department

Dear Guest, We thank you very much for your comments and your choice to book our Hotel. We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We noted your different remarks and take it into account in order to improve our services. The team will be happy to welcome you back soon. Best regards, Florine, Sales department

4 out of 5
Excellent stay. Staff put up with my awful French and handily swapped to English. Excellent location opposite val d Europe. Air con wasn’t working so just check it is if you’re booking in summer. Although to be fair they did compensate us. We used vouchers for breakfast - the quality was ok. Excellent stay - room was clean and well appointed. Transfers are every half hour to dlp. But we did walk once back which was about half an hours walk.

Posted by , from stoke, staffs on 10 May 2018

Was this review helpful to you?
Comment from Hotel Management

11 May 2018 by Florine, Sales department

Dear Guest, Thank you for your kind comment ! We are happy to read that you had an "excellent stay" we us. We hope to welcome you back again. Best regards, Florine, Sales department

5 out of 5
The rooms were very comfortable, your staff were helpful, pleasant and knowledgeable. We really enjoyed the restaurant and bar and hope to visit again soon.

Posted by on 8 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

9 Apr 2018 by Florine, Sales department

Dear Guest, Thank you very much for your nice feedback. We are really pleased that you enjoyed your stay with us, especially the warmness of the employees, the comfort of the hotel l'Elysée Val d'Europe and our restaurant and bar. We appreciate that you have the intention to visit us again. See you soon, Kind regards, Florine, Sales department

5 out of 5
Everything was top I would book this again and close to everywhere

Posted by on 2 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

3 Feb 2020 by The Elysee team.

Dear guest, Thank you for your wonderful review! We are so happy to hear you enjoyed the comfort of the hotel and the easy access to all leisure attractions surrounding our property including Disney Parks. We hope to have the pleasure to welcome you back soon! Best, Maurine,

About the Hôtel l'Elysée Val d'Europe

Location 7 cours du Danube, Serris, Seine-et-Marne 77700

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hôtel l'Elysée Val d'Europe. An area shuttle within 3.00 meters and A theme park shuttle are free. Parking is available for a fee. A complete renovation of Hôtel l'Elysée Val d'Europe was completed in February 2016. This 4-star Serris hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 4 levels
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Val d'Europe Station (0.9 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 3.00 meters and theme park shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hôtel l'Elysée Val d'Europe offers 152 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Le George – This family restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.5 for adults and EUR 8 for children (approximately)
  • Self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel l'Elysée
  • Hôtel l'Elysée Val d'Europe
  • Hôtel l'Elysée Val d'Europe Serris
  • Hôtel Val d'Europe
  • l'Elysée
  • l'Elysée Val d'Europe
  • l'Elysée Val d'Europe Serris
  • L'elysee Val D'europe Serris
  • Hôtel l'Elysée Val d'Europe Hotel
  • Hôtel l'Elysée Val d'Europe Serris
  • Hôtel l'Elysée Val d'Europe Hotel Serris

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

url importing http://www.ebookers.com/Paris-Hotels-Hôtel-l'Elysée-Val-d'Europe.h977951-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Paris-Hotels-Hôtel-l'Elysée-Val-d'Europe.h977951-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Paris-Hotels-Hôtel-l'Elysée-Val-d'Europe.h977951-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.