"We were staying in the room 100 located on the ground floor. Not really nice to hear voices of emigrant africans fighting or chatting outside your roo ... " More
13 Feb 2019 by Cinzia
Bonjour, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the service issues that you experienced during your stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere. Sorry to hear that some our staff hasn’t been that friendly, they usually are really convivial and ready to help. If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back to our improved hotel. Warm regards, Cinzia
11 Sep 2023 by Alex
Bonjour , Kiitos arvostelustasi! Olemme iloisia, että hotellimme sijainti lähellä Gare du Nord -asemaa oli teille hyödyksi ja että sieltä oli hyvät yhteydet Pariisin muihin osiin. Myös tiedämme, että RER B -juna on kätevä vaihtoehto lentokentältä tuleville vieraillemme, kunhan junat kulkevat aikataulun mukaisesti.On hienoa kuulla, että koitte hotellimme siistiksi ja nykyaikaiseksi. Henkilökuntamme on ylpeä siitä, että he voivat tarjota loistavaa palvelua vieraillemme.Vaikka ette nauttineet aamiaista hotellissamme, on hyvä tietää, että lähellä oli kahviloita, jotka tarjoavat perinteisiä ranskalaisia aamupaloja. Toivomme, että vierailunne sujui miellyttävästi, ja toivomme, että saamme toivottaa teidät tervetulleeksi takaisin tulevaisuudessa.
26 Sep 2019 by Cinzia
Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. Let’s hope that we will regain your trust and welcome you back for a more pleasurable expérience at Rocroy With my best regards, Cinzia - Assistante de Direction
4 Jun 2019 by la reception
Bonjour, Es war mir eine Freude sie in Ihrem letzen Urlaub in Paris zu begr üssen . Vielen Dank, dass Sie enein Teil Ihrer Zeit verbracht haben, eine freundliche Rezension zu schreiben. Wir hoffen Sie bald wieder begrüssen zu können Beste Grüsse L'equipe de la réception de l'hotel Rocroy
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 5 meeting rooms, and coworking spaces are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Le Rocroy Hotel Paris Gare du Nord. This 4-star Paris hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Le Rocroy Hotel Paris Gare du Nord offers 54 accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Late-night fare is available from room service (during limited hours).
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
