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4.3 out of 5

"It was a good experience It’s located in heart of city , Metro station opposite to hotel. " More

By a verified traveller on Wed 26 Dec 2018

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FAMILY CONNECTING ROOM (3+1)

Bed Count 1 King Bed Maximum Occupancy 4 Max

THE LEVEL GRAND SUITE WITH TOUR EIFFEL VIEW

Bed Count 1 King Bed Maximum Occupancy 2 Max

JUNIOR SUITE THE LEVEL PANORAMIC VIEW (4AD)

Bed Count 1 King Bed Maximum Occupancy 4 Max

JUNIOR SUITE THE LEVEL PANORAMIC VIEW (3+1)

Bed Count 1 King Bed Maximum Occupancy 4 Max

JUNIOR SUITE THE LEVEL PANORAMIC VIEW (2+2)

Bed Count 1 King Bed Maximum Occupancy 4 Max

PREMIUM THE LEVEL WITH TOUR EIFFEL VIEW

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Melia Paris La Defense. During your stay, you'll be within walking distance of Grande Arche. You'll find features such as free WiFi in public areas, plus 2 restaurants and a 24-hour fitness centre. Built in 2015, this 4-star hotel has 369 rooms over 19 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Restaurant Le Miroir
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the clean guestrooms and the bar
  • 8 minutes by car from Grande Arche and 9 minutes from Paris La Défense Arena
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Melia Paris La Defense ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Paris La Defense

Everyone (8) Couples (6) Business (1) Family (1) Friends (3)
4 out of 5
It was a good experience It’s located in heart of city , Metro station opposite to hotel.

Posted by on 26 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Jaime Marin Guest Experience Manager.

Dear Mr. / Mrs. Anonymous, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. It is our pleasure to know that you have enjoyed your stay at the Melia Paris La Défense and we are happy to hear that our staff were helpful and responsive whenever you needed anything. Indeed our location is very convenient for the business trip as we are located in the business area of La Défense but also for our leiseure guests as we are just in face the Line 1 of the Underground that brings you in 10 minutes to the most important tourist attractions of Paris! We all hope to have the pleasure of welcoming you back very soon. Kindest regards, Jaime Marin - Guest Experience Manager.

5 out of 5

Gr8 hotel

Fantastic hotel, friendly & helpful staff. I booked a room with executive lounge access very chilled & relaxed, definitely worth paying a bit more for.

Posted by , from Birmingham on 7 May 2018

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Comment from Hotel Management

25 Jun 2018 by Jaime Marin Guest Experience Manager.

Thank you for taking the time to share your experience following your visit to the Melia Paris La Défense hotel. It is with great pleasure that we take note of your comments on your stay with us. We are delighted to know that the friendly service offered by our team has been able to satisfy you and that you have also been able to enjoy and appreciate all the places and services that our establishment has to offer. It is thanks to your support that our hotel continues to grow and offer a quality service to each of our guests. We will be sure to share your comments with the team members. We would all be very happy and honored to see you again very soon. Kindest regards,

2 out of 5

Nice hotel, bad ethics and high unexpected deposit

Pros: Nice room, good facilities and WiFi. Extremely comfortable bed and a great view.
Cons: Staff- could make trying to steal our deposit a little less obvious?... Need better lighting in rooms, and cleaner windows!
Location: We would recommend: - Going up the Eiffel tower if you have not so already. - A Burger place "Il Etait Un Square" - best burger we've ever had!
Upon checking in everything seemed as expected until we were asked to for a €50 euro deposit per night (€150 total as we stayed for 3 nights) which we were forced to pay in cash as they wouldn't accept my card. This was unexpected as it is not mentioned anywhere when booking and this took a large chunk out of our spending money. The room was nice however the windows were dirty which took away from view, and there was no lighting in the seating area which meant it was very dark in the evening. Location of the hotel is great, it is right next to a metro station which takes you directly into Paris. Unfortunately checking out was exactly as we expected after our experience checking in, after paying our city tax we were told that was everything done and thanked for our stay. When we asked for our deposit the receptionist gave us a confused look and asked how we paid it, we said that we paid in cash and she then spent a while looking at her computer (still with a baffled expression) before saying she had to go check and disappearing for 5 minutes. She then returned and proceeded to hand us €100 in cash, we then reminded her it was for 3 nights (which she should have known after charging us 3 nights worth of city tax) and should be €150 she gave us another confused look before disappearing again for another couple of minutes then returning with another €50. We had to sign for both of these separately along with another signature to cancel a mystery minibar charge.

Posted by , from England on 4 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Guest Experience Manager.

Thank you for your comment regarding your recent stay with us. We are deeply sorry to hear that you had some inconveniences regarding the check-in and check-out and we sincerely apologize if we have not been able to meet your expectations in this matter. Please be assured that we will work towards improving our service and meeting all your demands. Kind regards, Jaime Marin - Guest Experience Manager.

4 out of 5

Would highly recommend this hotel for a stay in Paris

Just arrived back from a weeks stay at the Melia. Wow what a lovely hotel, friendly helpful staff and great location. Although the hotel is in the business district the metro station is right outside the door giving easy access to all must see attractions. A 15 minute walk takes you to a large indoor shopping centre which includes well know brands and a huge supermarket plus a marks and Spencer's foodhall. The staff couldn't have been more helpful during our stay and would certainly stay there again.

Posted by on 24 Aug 2015

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4 out of 5

Great family trip

We upgraded to level room which was well worth it only problem was level lounge had no view but we understand it may be moved to floor 19 for view We had very good service from Karrina in level lounge she was very helpful

Posted by on 28 Jul 2015

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4 out of 5

Posted by on 28 Feb 2020

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Comment from Hotel Management

28 Feb 2020 by Amalia Chivite - Guest Experience Manager

Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your rating regarding your time with us. We hope to see you again very soon. Best regards, Amalia Chivite - Guest Experience Manager

5 out of 5

Posted by on 31 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by Amalia Chivite - Guest Experience Manager

Dear client, First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your rating regarding your time with us. We hope to see you again very soon. Best regards, Amalia Chivite - Guest Experience Manager

5 out of 5
Propreté, confort de la laiterie, mini bar, petit déjeuner copieur et très bon produits

Posted by on 13 Jun 2019

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Comment from Hotel Management

14 Jun 2019 by Amalia Chivite - Guest Experience Manager

Dear client, The Hotel Melia Paris La Défense warmly thanks you for the rating shared by you on our page. Know that it was a real pleasure to welcome you among us. Kind regards, Amalia Chivite - Guest Experience Manager

5 out of 5

Posted by on 17 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Jaime Marin - Guest Experience Manager

Dear Customer, The Hotel Melia Paris La Défense warmly thanks you for the rating shared by you on our page. Know that it was a real pleasure to welcome you among us. Kind regards,

3 out of 5

Gutes Hotel, aber mangelhafter Service

Das Hotel liegt etwa 4-5 Metro-Stationen vom Arc de Triomphe entfernt (ca. 10 min) und ca. 10 Geh-Minuten vom Bahnhof La Défense und dem Einkaufszentrum „4 temps“ entfernt. Die Zimmer waren sauber (außer die Fenster) und das Frühstück mehr als ausreichend. Der Service der Mitarbeiter waren leider in vielen Bereichen nicht sehr gut: Beim Check-in mussten wir 15 min warten, weil 2 Mitarbeiter zwar mit Gästen beschäftigt waren, bei der einen Empfangsdame handelte es sich aber um ein lockeres Gespräch über Wetter und co, bei dem anderen Gästen gab es scheinbar ein größes Problem (man hätte einfach jemanden drittes dazu holen können, der sich um die wartenden Gäste zum Check-in kümmert). Der Zimmerserive hat bei uns an 3 Tagen das Zimmer machen müssen und an 2 von den 3 Tagen fehlten Handtücher. Beim ersten Tag gleich so extrem, dass ich an die Rezeption musste um welche zu holen, da nur ein großes Handtuch da war (keine kleinen Handtücher und ein kleines Handtuch lag als Badvorleger auf dem Boden...). Ich finde Hotels gut, bei denen nicht täglich die Handtücher gewechselt werden und man diese nur dann auf den Boden legt, wenn sie wirklich „schmutzig“ sind. Hier wurden sie einfach von der Stange genommen und in unserem Fall zum Teil nicht ersetzt, sodass wir wie gesagt 2 von 3 malen ohne genügend Handtüchern dastanden. Ich würde dennoch das Hotel jederzeit empfehlen, da mir das Viertel sehr gut gefallen hat und man eigentlich alles notwendige in der Nähe hatte.

Posted by on 7 Aug 2018

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Comment from Hotel Management

13 Aug 2018 by Jaime Marin - Guest Experience Manager.

First of all, thank you very much for choosing our hotel Melia Paris La Defense. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. We are deeply sorry to hear that you had some inconvenience when you stayed at the hotel. The whole hotel's team will be more than happy to welcome you back. Regards Jaime Marin - Guest Experience Manager.

Renovations + Closures

This property is closed from 16 December 2020 to 28 February 2021 (dates subject to change).

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference rooms. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Melia Paris La Defense. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Courbevoie hotel is smoke free.

  • 369 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 9149 sq ft of conference space
  • 850 sq. m of conference space
  • Built in 2015
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Offsite parking reservations required

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (36.9 km / 23 mi)
  • Train station: Paris La Defense Station (1.5 km / 0.9 mi)
  • Metro station: Esplanade de la Defense Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Melia Paris La Defense offers 369 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Courbevoie hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant Le Miroir – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

The Place - Lobby Bar – This restaurant specialises in French cuisine and serves breakfast and lunch. Open daily.

Skyline Paris Lounge&Bar – This rooftop bar specialises in Spanish cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in for guests arriving by car or taxi is based at 3 boulevard de Neuilly 92081 La Defense Courbevoie.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Maximum 1 per room (weight limit: 11 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 110 per person (roundtrip)
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Early check-in fee: EUR 70 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melia Paris Defense
  • Melia Paris Defense Courbevoie
  • Melia Paris Defense Hotel
  • Melia Paris Defense Hotel Courbevoie
  • Melia Paris Hotel
  • Melia Paris
  • Melia Paris La Defense Hotel
  • Melia Paris La Defense Courbevoie
  • Melia Paris La Defense Hotel Courbevoie

You should know

  • Melia Paris La Defense offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.